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Samsung SVM-400, Общее описание устройства

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Benefits

1. 

Store and archive Voice and Fax Mail messages in visible folders.

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Voice and Fax Mail Messages can now easily be dragged and dropped into folders the same way e-mail
messages are organized and saved.

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Voice and Fax Mail Messages are now essentially the same as any other e-mail message.

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Backups and Message Archives can be made when they are made for all other types of e-mail mes-
sages

2.

Add text Notes and Comments to use for reference later.

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Some (if not all) e-mail clients will allow you to edit the body of the e-mail to add comments

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Some will allow you to edit the subject field to help you find a particular message quickly in a large
archive of messages.

3.

Call Back Numbers and Date & Time Stamp are easily displayed in the Subject field.

4.

Easily forward Voice messages received, to others even if they are not a Voice Mail Subscriber on your system.

There are two parts to the E-Mail Gateway:

1. E-Message 

Delivery: 

Voice (.wav) and/or Fax (.tiff) Mail Messages are "delivered" to your Inbox with the

appropriate attached file. 

2.

E-Message Notification:

You will receive an e-mail, with NO attachments, notifying you that you have a Voice

and/or Fax Mail Message in your Voice Mail Box.

Licenses

The SVMi-8E and SVMi-16E both come with 5 assignable E-Mail Gateway users.  Unlimited User Licenses

can be purchased.

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Unlimited user license is still based on Mailboxes.  The SVMi-8E is only available with 1000 Mailboxes, so
the Unlimited E-Mil Gateway User License will be limited to 1000 users on the SVMi-8E.

Licenses will be obtained through a License Server.  The License Server will issue a License key based on the SVMi
LAN Port's MAC Address.

Multiple E-Mail Addresses

Each Subscriber can have 5 E-mail addresses for E-Message Deliver and/or different

5 E-Mail Addresses for E-Message Notification. This is usefull if the subscriber gets their e-mail at many different
locations or if the Mailbox is providing some type of service.  

FAX-ON-DEMAND FEATURES 

(All Fax-On-Demand features are ONLY available on the SVMi-8E and SVMi-16E)

Caller Selected Delivery 

The caller may select same-call or callback delivery to any telephone number. You may

also restrict delivery according to local/long-distance numbers and area codes.

Compound or Multiple Document Delivery

Any number of fax documents may be linked to form a compound

document, selected as a single fax.

3.19

Software Features

Содержание SVM-400

Страница 1: ...iminate errors and ambiguities in the information contained in this guide Any questions concerning information presented here should be directed to SAMSUNG TELECOMMUNICATIONS AMERICA SAMSUNG TELECOMMU...

Страница 2: ...e to make any changes in design or components of equipment as engineering and manufacturing may warrant Copyright 2004 Samsung Telecommunications America All rights reserved No part of this manual may...

Страница 3: ...Power Supply 2 1 DL1 and DL2 Connectors 2 1 Unmarked Connectors 2 1 The Serial Interface 2 2 Data Storage Device 2 2 Back Up Adapter 2 2 SVMi 2E 2 3 Main Board Mother Board PCB 2 3 The Serial Interfa...

Страница 4: ...M 2 10 Types of VPM 2 11 Software Features Feature List 3 1 System Features 3 1 Auto Attendant Features 3 1 Access Manager 3 2 Voice Mail Features 3 2 Administration Features 3 4 Audiotex Features 3 4...

Страница 5: ...total handling 4 calls simultaneously The SVMi 4E is equipped with 4 ports and can handle 4 calls simultaneously There is no Port upgrade avail able on this unit SVMi 8E is equipped with 4 Ports built...

Страница 6: ...th Compact Flash installed on the SVMi 8E or about 15 hours with Compact Flash installed on the SVMi 16E Message Storage Capacities may vary from installation to installation Number of custom Prompts...

Страница 7: ...0 000 mailboxes SVMi 16E SVMi 8E SVMi 4E SVMi 2E SVM 400E Port Upgrade Type VPM E and or VPMF E VPM E and or VPMF E N A i Button N A Ports 8 12 16 4 8 4 2 4 2 Compact Flash Size 256 MB 256 MB 256 MB 6...

Страница 8: ...may be forwarded from the station according to various conditions busy no answer or all the time The system will answer calls with a custom greeting in the Subscriber s mailbox owner s own voice The c...

Страница 9: ...internal Power Supply that uses a standard PC AC Power Cord for connectivity to a standard 110V 60Hz AC outlet The On Off switch is built onto the Power Supply The On Off switch must be in the ON pos...

Страница 10: ...age device consists of Compact Flash CF The current size of this CF is 64 MB This allows for the Operating System Application Software and all the Prompts Greetings and Message Storage The CF for the...

Страница 11: ...ated on the component side of the PCB to the left of the SIO is the reset button Pressing this will immediately restart the SVMi 2E system and will disconnect any calls in progress NOTE Since pressing...

Страница 12: ...the Prompts Greetings and Message Storage The CF for the SVMi 4E is available only from SAMSUNG Back Up Adapter Optional The Back Up Adapter allows the removable memory card to be installed in the PC...

Страница 13: ...be used as directed Pressing this button when the system is performing Disk I O could result in data loss or file corruption This button should not be pressed if the SVMi 4E is actively processing cal...

Страница 14: ...i 4E Upgrade Key is proprietary to the SVMi 4 and SVMi 4E It can NOT be used on any other SVM SVMi E or non E Series Products Data Storage Device Memory The Data Storage device consists of Compact Fla...

Страница 15: ...r database back up The connector is called the LAN connector The main purpose for this connector is for system file transfer Back up and Restore as well as for use with E Mail Gateway func tionality T...

Страница 16: ...t 5 thru 8 are off hook If you were to reset or turn the power off you would disconnect the caller connected to the active port s VM3 Status LED SVMi 8E Only This LED is currently not in use AP D and...

Страница 17: ...a problem or upgrade It is held in place on the SBC by 4 screws The Hard Disk Drive is connected to the SBC with a ribbon cable Note that the connector on the Hard Drive has 4 extra pins on the end of...

Страница 18: ...VMi 8E SVMi 16E products The VPM is used to Move the digital speech and fax information between the SVMi 8E SVMi 16E system and the phone system Generate and detect DTMF Record and play back speech Ea...

Страница 19: ...e Processing Module with 1 Port Fax Support This add on card provides 4 channels of voice otherwise known as ports It allows 4 simultaneous callers to use the services of the SVMi 8E SVMi 16E Any one...

Страница 20: ...VMi 4E are NOT Expandable I Fax Detection and Transfer I Flexible Numbering Plan I Individually Defined Mailboxes and Extensions I Keyset Display and Soft Key Support I MOH Supply I Multiple Mailbox S...

Страница 21: ...ultiple Personal Greetings 9 I Night Intercept I Night Personal Greeting I Park and Overhead Page I Personal Customized Options I Retrieve Public Caller from Hold I Screened Rejected Personal Greeting...

Страница 22: ...Message Delete I Message Delivery Options I Message Fast Forward I Message Forward With Append I Message Length Controls I Message Pause I Message Play Order I Message Replay I Message Reply I Messag...

Страница 23: ...p and Restore I Default Operation I Password Security I Programming On Site Or Remote Some units require an external modem for Remote Programming I Subscriber Administration I Subscriber Database I Sy...

Страница 24: ...elected Delivery I Compound or Multiple Documents I Document Librarian I Guaranteed Fax I Voice Labels VOICE FORM QUESTIONNAIRE Q A FEATURES I Multiple Response Destinations I Playback Header Prompt I...

Страница 25: ...n can have in one SVM SVMi E Series system an extension num bered 123 a mailbox numbered 123 and an announcement numbered 123 In addition the SVM SVMi E Series can distinguish between variable length...

Страница 26: ...not normally available with third party Voice Mail Auto Attendant systems Recordable System Prompts Although the SVM SVMi E Series contains all the spoken prompts to provide an operational system som...

Страница 27: ...r operator does not pick up Overflowed calls may be routed to either a mailbox or the main company prompt Interruptible Voice Prompts At any time during an announcement or greeting callers may dial a...

Страница 28: ...locking the subscriber is prompted to indicate how long blocking is to remain active This feature can be activated for a number of hours 1 to 9 for the end of the current business day for the beginnin...

Страница 29: ...an press other digits to Reject Redirect or record a real time greeting that plays immediately to that caller Hold for Busy Station The SVM SVMi E Series may be enabled to allow callers to hold for a...

Страница 30: ...SVM SVMi E Series The system administrator can authorize the Call Screening feature per subscriber Call Screening must be authorized to have a Call Screening Greeting Stored Telephone Numbers A subsc...

Страница 31: ...orded any mailbox settings that would normally effect maximum message duration are ignored Note Call Record utilizes the conference feature The number of people who can use the CR feature simultane ou...

Страница 32: ...s current availability schedule for a day of the coming week for Monday through Sunday or for a specific date for hour and minute Also for any message not yet delivered a sub scriber can review modif...

Страница 33: ...may be replayed as many times as you like Message Reply When listening to your voice mail messages you may press one key to automatically leave a mes sage for the person who left you a message this c...

Страница 34: ...ultiple subscribers may simultaneously logon to the same mailbox and access messages All mailbox functions are available to each subscriber Message playback is distributed The first subscriber logged...

Страница 35: ...the sub scriber elects not to retrieve the caller the subscriber can go about listening to other messages while that caller finished leaving them a message Return Receipt Certified Messages A subscri...

Страница 36: ...re The customer database can be saved and restored at a later date This is useful in a num ber of maintenance scenarios Additional hardware is necessary to accomplish this Default Operation The SVM SV...

Страница 37: ...c Announcement Delete Time sensitive Announcements can be automatically deleted from an audio tex library An Announcement retention time may be set from 1 to 999 days or 1 to 9999 plays The days autom...

Страница 38: ...with NO attachments notifying you that you have a Voice and or Fax Mail Message in your Voice Mail Box Licenses The SVMi 8E and SVMi 16E both come with 5 assignable E Mail Gateway users Unlimited Use...

Страница 39: ...ultiple mail boxes Any part of a caller s response may be distributed among several mailboxes For example a VoiceForm ses sion might be designed to process customer orders Portions of the caller s res...

Страница 40: ...otice of the malfunction to an authorized Samsung Dealer within the warranty period and not later than 30 days after the date of the malfunction whichever occurs first If the USER is unable to identif...

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