14_
troubleshooting
Check this list of possible problems and solutions before bringing your vacuum to a
service center.
PROBLEM
POSSIBLE SOLUTION
Vacuum cleaner won’t run
Power cord not plugged in
•
Check electrical plug
•
Blown fuse/tripped breaker in home
•
Check/ Replace fuse or reset breaker
•
Vacuum cleaner and tools won’t pick up dirt
Incorrect Height Adjustment
•
Adjust Powerfoot to correct height setting
•
Hose not attached to suction opening
•
Firmly push Hose Wand onto the suction
•
opening
Twist Snap Hose not securely attached
•
Make sure Twist Snap Hose is snapped into
•
locked position.
Crack or hole in Hose
•
Check Hose and replace if needed
•
Broken or worn Drive Belt
•
Replace Drive Belt, see pg.12
•
Rotating Floor Brush bristles worn
• Replace
Brush
•
Rotating Floor Brush jammed
•
Remove brush and clean debris from brush ends
•
Clog in vacuum
•
Clear clog, see pg.10-11
•
Dust Bin full
•
Empty Dust Bin
•
Dust Bin not installed properly
•
Position correctly and lock in place
•
Filters are dirty
•
Check Pre-motor and Post-motor fi lters
•
Mini Turbo Brush is clogged or debris is wrapped
•
around the brush roll
Maintaining Mini Turbo Brush, see pg.13
•
Visible dirt escaping from cleaner
Dust Bin full
•
Empty Dust Bin
•
Filters missing or installed incorrectly
•
Check Pre-motor and Post-motor fi lters for
•
correct installation
Dust Bin installed incorrectly
•
Pull out and re-attach Dust Bin correctly
•
This Vacuum cleaner is approved the following.
Electromagnetic Compatibility Directive : 2004/108/EEC
Low Voltage Directive : 2006/95/EC
Troubleshooting
DJ68-00644A-01.indd 14
DJ68-00644A-01.indd 14
2011.12.2 8:47:2 AM
2011.12.2 8:47:2 AM
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