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Troubleshooting

Troubleshooting

CHECkLIST BEFORE SVC CALLS

SYMPTOM

CHECkLIST

MEASURE TO TAkE

Robotic vacuum 

cleaner does not
operate at all 

before
cleaning.

Is the dust bin assembled?

Install the dust bin.

Is the Power Switch turned on?

Turn on the Power Switch.

Is cleaning mode (

) in the 

display panel turned on?

Press the ( 

 

) button. (To turn it 

off, press and hold the ( 

 

)button 

down for 3 seconds or longer.)

Is the battery level flashing only 

one level and is ‘LO’ displayed in 

the display panel?

Lift up the robotic vacuum 

cleaner, and manually dock the 

robotic vacuum onto the charger 

to charge it.

Robotic vacuum 

cleaner stopped
operating while 

cleaning.

Is the battery level flashing only 

one level and is ‘LO’ displayed in 

the display panel?

Lift up the robotic vacuum 

cleaner, manually dock the robotic 

onto the charger to charge it.

Has the robotic vacuum cleaner 

become hooked on wires on the 

floor?

Turn off the Power Switch and 

remove the wires.

Is the robotic vacuum cleaner 

stuck to the floor where there is a 

height difference?

- The driving wheel is lifted.

Turn off the Power Switch and 

move the cleaning robotic 

vacuum to another place to clean.

Is there a thin towel (cloth) 

wrapped around the driving

wheel?

Turn off the Power Switch and 

remove the thin towel.

Is the robotic vacuum cleaner 

stuck on the doorsill?

Turn off the Power Switch and 

move the robotic vacuum cleaner 

to another place to clean.

The suction 

power is weak
while cleaning.

Check whether the dust bin

is full of dust.

Stop the robotic vacuum cleaner 

and empty the dust bin.

Check whether the suction

inlet is clogged by foreign

substances.

Turn off the Power Switch and 

remove the foreign substances on 

the suction inlet.

Check whether the Filter is 

clogged.

Clean the Filter well.

Robotic vacuum 

cleaner cannot
find the charger.

Check whether the power

plug of the charger is plugged

correctly into the outlet.

If there are any obstacles within a 

range of about 1m in front of the 

charger and about 0.5m range to 

the left and right of the charger, 

you should remove the obstacles.

If there are any foreign 

substances on the change pin, 

wipe them off with a dry towel.

Содержание SR8825

Страница 1: ...o receive a more complete service please register your product at www samsung com register Robotic Vacuum Cleaner User Manual Before operating this unit please read the instructions carefully For indo...

Страница 2: ...e exists OTHER SYMBOLS USED NOTE Explains terms to help users understand how use the product properly SAFETY INFORMATION Before operating the appliance please read this manual thoroughly and retain it...

Страница 3: ...on or instruction concerning use of the appliance by a person responsible for their safety Children should be supervised to ensure that they do not play with the appliance BATTERY CHARGER Do not modif...

Страница 4: ...e they may be present Do not use robotic vacuum cleaner in an enclosed space filled with vapours given off by oil based paint paint thinner moth proofing substances flammable dust or other explosive o...

Страница 5: ...ng the power switch on or off 20 Installing the charger 21 Charging 22 About the battery 23 Starting stopping cleaning 24 Recharging 25 Auto cleaning 26 Spot cleaning 27 Max cleaning 28 Edge cleaning...

Страница 6: ...s may result in fire or electric shock Do not use multiple plugs in a single socket Do not leave the cord lying exposed on the floor This may result in fire or electric shock Do not pull the power plu...

Страница 7: ...ents warehouses industrial buildings separate rooms distant from the main building locations exposed to wet or damp conditions such as bathrooms or wash rooms and narrow and highly situated locations...

Страница 8: ...me entangled in the driving wheel or power brush This can cause objects to fall from the table CAUTION Remove small objects or brittle items from the area to be cleaned in advance Make sure to clear a...

Страница 9: ...ls resulting in contamination WARNING CAUTION Install the charger in a location that can be easily accessed by the robotic vacuum cleaner If the charger is installed in a corner this may cause extra m...

Страница 10: ...ed from the robotic vacuum cleaner immediately turn off the Power Switch and call the customer care center WARNING Do not use the robotic vacuum cleaner on a table or other high locations This may res...

Страница 11: ...spray water directly onto the exterior or wipe it with a volatile material such as benzene thinner or alcohol This may result in critical damage to the product CAUTION The unit must not be disassembl...

Страница 12: ...a qualified service engineer from the customer care center Failing to do so may result in fire or electric shock WARNING Before cleaning the charger make sure to disconnect the power cord for safety...

Страница 13: ...ap determined by the ceiling shape recognition function it cleans every corner of the floor 1 Auto Mode Cleans all rooms automatically 2 Spot Mode Cleans a localized area intensely It can be used to c...

Страница 14: ...obstacle sensors detect obstacles in stage 1 and if the robotic vacuum cleaner does crash into an obstacle the 2 bumper sensors absorb the impact Edge Cleaning Side ROTATING Brush The edge cleaning si...

Страница 15: ...Assembling the cleaner _15 Assembling the cleaner 02 Assembling the cleaner Components Charger Station Main Body Others Components User Manual Cleaning Brush...

Страница 16: ...ottom Front Dust Bin Dust Bin Eject Button Driving Wheel Battery Cover Power Brush Power Brush Cover Power Switch Driving Wheel Cliff Sensor Side Brush Cliff Sensor Charge Pin Cliff Sensor Charge Pin...

Страница 17: ...Assembling the cleaner _17 Assembling the cleaner 02 Assembling the cleaner Name of each part Charger Station Charge Pin Vents Charging Lamp Power Lamp...

Страница 18: ...ger station to charge its battery 5 Cleaning Mode Display Each time the cleaning mode button is pressed the corresponding cleaning mode is displayed a Auto Mode This icon turns on when Auto cleaning m...

Страница 19: ...off CAUTION If the Power Switch is turned off the robotic vacuum cleaner will not be charged even if it is docked with the charger station To use the robotic vacuum cleaner you must turn the Power Sw...

Страница 20: ...the robotic vacuum cleaner is separated from the charger the battery is automatically discharged 2 There should be no obstacles 0 5 m to the left and right and within 1 m of the front 1 Install the c...

Страница 21: ...eck the following Turn the Power Switch at the bottom of the robotic vacuum cleaner off and on Reset Re plug the power of the charger Reset Check whether there are any foreign substances on the charge...

Страница 22: ...gulations when disposing of old batteries If the battery is out of order do not disassemble it Contact your nearest customer care center An increased charging time and a shorter battery life indicates...

Страница 23: ...Spot Max Edge mode by using the button and then pressing the button When cleaning begins the robotic vacuum cleaner starts to move Pressing the button without selecting cleaning mode starts to perfor...

Страница 24: ...tton to cancel the operation and press the Recharging button Troubleshooting when the robotic vacuum cleaner does not return to the charger Check the installation of the charger When the charger is in...

Страница 25: ...r station and resume cleaning after charging its battery Number of cleaning operations resumed Once While cleaning When cleaning is complete About the Resume Cleaning function If the robotic vacuum cl...

Страница 26: ...rm a spot clean While cleaning When cleaning is complete In Spot cleaning mode the robotic vacuum cleaner cleans an area with a length of 1 5m and a width of 1 5m When cleaning is completed the roboti...

Страница 27: ...tomatically returns to the charger station and resumes cleaning after charging the battery Number of resumed cleaning operations Once CAUTION Do not move the robotic vacuum cleaner while it is cleanin...

Страница 28: ...iginal position while moving If the battery level becomes too low while cleaning the robotic vacuum cleaner will automatically return to the charger station and resume cleaning after charging its batt...

Страница 29: ...The icon is turned off Whenever the button is pressed the time is increased or decreased 2 1 Enter the Scheduled Cleaning mode Finish the setting 3 Cancel the setting 4 Main unit button Configuration...

Страница 30: ...acuum cleaner Cleaning the Sensor Window and the Camera You must turn off the Power Switch at the bottom of the main unit before cleaning the robotic vacuum Never spray water thinner benzene etc direc...

Страница 31: ...o spill the dust out of the dust bin Empty the dust bin in the following cases 1 When dust has accumulated inside the dust bin 2 When the suction power suddenly becomes weak 3 When the noise suddenly...

Страница 32: ...off the Power Switch at the bottom of the main unit before cleaning the robotic vacuum 3 Lift the power brush up from the main unit 4 Remove any foreign substances such as long hairs or strings wrappe...

Страница 33: ...end in until it clicks into place CAUTION To prevent the robotic vacuum cleaner from becoming clogged be careful not to vacuum tooth picks or cotton swabs When removing foreign substances becomes diff...

Страница 34: ...aning the robotic vacuum 3 Turning the side rotating brush repeat the procedures in Step 2 4 If hair or string is wrapped between the main unit and the side rotating brush undo the screw of the side r...

Страница 35: ...ove them using a stick or a pair of blunt nippers if necessary 1 When cleaning the driving wheel place a soft cloth on the floor and flip the main unit placing it down carefully You must turn off the...

Страница 36: ...leaner stuck to the floor where there is a height difference The driving wheel is lifted Turn off the Power Switch and move the cleaning robotic vacuum to another place to clean Is there a thin towel...

Страница 37: ...urn off the Power Switch at the bottom and remove the foreign substance from the right driving wheel Check bumper sensor Slightly pull the stuck bumper outward A foreign substance dust stain etc is on...

Страница 38: ...38_ Product specification Product specification Charger Station Main Body 93 mm Height 355 mm Length 355 mm Width 275 mm Width 161 mm Length 122 mm Height...

Страница 39: ...W Battery specifications 14 4V 2 000 mA Cleaning Specifications Dust bin capacity About 0 6 Charging type Auto Charging Manual Charging Cleaning mode Auto Spot Max Edge Scheduled Cleaning Charging ti...

Страница 40: ...s relating to Samsung products please contact the SAMSUNG customer care center Country Customer Care Center Web Site U K 0330 SAMSUNG 7267864 www samsung com SOUTH AFRICA 0860 7267864 SAMSUNG www sams...

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