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NETWORK PTZ CAMERA

User Guide

NETWORK PTZ CAMERA

User Guide

MEMO

DECLARATION OF CONFORMITY

Application of Council Directive(s)

EMC-Directive 92/31 EEC and its amendments

Manufacturer's Name

SAMSUNG TECHWIN CO., LTD

Manufacturer's Address

SAMSUNG TECHWIN CO., LTD

42, SUNGJU-DONG CHANGWON-CITY,

KYUNGNAM, KOREA, 641-716

European Representative Name
European Representative Address
Equipment Type/Environment

37x/33x PTZ Network Camera

Model Name

SNP-3750/3350

Beginning Serial NO.

S8110001

Year of Manufacture

2009.11.01

Conformance to

EN 55022 : 2006

EN 50130-4 : 2003

We, the undersigned, hereby declare that the equipment specified above conforms
to the above Directive(s).

Manufacturer SAMSUNG TECHWIN CO., LTD

Legal Representative in Europe

Signature

Full Name

BONJENG GU

Full Name

Position

QUALITY CONTROL MANAGER

Position

Place

CHANGWON, KOREA

Place

Date

2009.11.01

Date

Содержание SNP-3350

Страница 1: ...Before installing and operating this product please read this manual thoroughly 37x 33x Network PTZ Camera SNP 3750 3350 User Guide English ...

Страница 2: ...necting Monitor 26 3 5 Preparing Installing Camera Bracket 27 3 6 Ceiling Installation Example 28 3 7 Network Configuration Connection via Website 30 Ch 4 Using Web Viewer 35 4 1 Using Web Viewer 35 4 1 1 Login 35 4 1 2 Monitoring Screen 36 4 2 Administrator Page 41 4 2 1 Video Setup 41 4 2 1 1 Video Audio 41 4 2 1 2 Streaming 43 4 2 1 3 Motion Detection 49 4 2 1 4 Video Analytics 50 4 2 1 5 Priva...

Страница 3: ... easy internet connection high quality image transfer options using MPEG 4 M JPEG aWebViewer two way audio and remote control capacity FCC Compliance Statement NOTE This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equip...

Страница 4: ...d product damage and prevent fire This product is a supplementary security device the manufacturer will not be held liable for any damage to property personal injury and or death caused by theft fire or natural disaster that may occur during the use of this product This product must be installed only by specially trained personnel Installing this product requires experience and specialized skills ...

Страница 5: ... exposed to outdoor air contaminants e g Dust and car exhaust Places where there is high humidity Places that are exposed to corrosive gas e g Near the sea Covers that are dusty or smeared decrease the picture and video quality Clean the dome cover and camera lens on a regular basis Remove the plastic wrap on the dome cover only after the camera installation is complete This camera is not equipped...

Страница 6: ... day or night Sens Up increases the CCD sensitivity by electrically extending the camera s exposure time Day Night enables you to select between color and B W modes depending on the lighting conditions 1 1 Introduction 1 2 Features Area Masking Area Zoom Real Time Multi Channel Multi Encoding SD Memory Card Slot for Local Storage Privacy Protection Alert Options Two Way Audio Supports RS 485 Suppo...

Страница 7: ...rom the camera Housing Brackets STB 340PCM Corner Mount STB 370NPC Ceiling Installation Base STB 330PPM Pole Mount STB 496PPV Ceiling Bracket STB 25PF Indoor Flange STB 270PWV Wall Bracket STH 380NPO Outdoor Housing forVery Low Temperature Environments 40 50 STH 370NPE Flush Mount Indoor Housing for PTZ Dome Camera 10 50 STH 370NPI Indoor Housing 10 50 STH 360NPO Lightweight Outdoor Housing 20 50 ...

Страница 8: ...4 Chapter 2 Part Names Functions 2 3 Camera Wiring Interface Board Sold Separately RS485 Communications RS422 Communications Camera Camera D D D D TX TX TXD TXD TXD TXD RXD RXD Controller Controller Control Signal Connection For the camera wiring please refer to the picture below The camera s wiring interface board is equipped in a housing and bracket that are sold separately The maximum power cap...

Страница 9: ...ud Rate Settings SW2 3 Transfer Method Settings SW2 4 Response Mode Settings SW3 1 TBD SW3 2 3 Termination Settings SW3 4 TBD SW4 SW5 Camera ID Setup No Protocol SW1 1 SW1 2 SW1 3 SW1 4 1 Samsung OFF OFF OFF OFF 2 Pelco D OFF OFF OFF ON 3 Pelco P OFF OFF ON OFF 4 Samsung Elec OFF OFF ON ON 5 Panasonic OFF ON OFF OFF 6 Vicon OFF ON OFF ON 7 Honeywell OFF ON ON OFF 8 AD OFF ON ON ON 9 Reserved ON OF...

Страница 10: ...e of the Loop OFF OFF ID SW4 1 SW4 2 SW4 3 SW4 4 SW5 1 SW5 2 SW5 3 SW5 4 1 ON OFF OFF OFF OFF OFF OFF OFF OFF 2 OFF ON OFF OFF OFF OFF OFF OFF 3 ON ON OFF OFF OFF OFF OFF OFF 4 OFF OFF ON OFF OFF OFF OFF OFF 5 ON OFF ON OFF OFF OFF OFF OFF 6 OFF ON ON OFF OFF OFF OFF OFF 7 ON ON ON OFF OFF OFF OFF OFF 8 OFF OFF OFF ON OFF OFF OFF OFF 9 ON OFF OFF ON OFF OFF OFF OFF 10 OFF ON OFF ON OFF OFF OFF OFF...

Страница 11: ...OFF OFF OFF ON OFF ON OFF 82 OFF ON OFF OFF ON OFF ON OFF 83 ON ON OFF OFF ON OFF ON OFF 84 OFF OFF ON OFF ON OFF ON OFF ID SW4 1 SW4 2 SW4 3 SW4 4 SW5 1 SW5 2 SW5 3 SW5 4 85 ON OFF ON OFF ON OFF ON OFF 86 OFF ON ON OFF ON OFF ON OFF 87 ON ON ON OFF ON OFF ON OFF 88 OFF OFF OFF ON ON OFF ON OFF 89 ON OFF OFF ON ON OFF ON OFF 90 OFF ON OFF ON ON OFF ON OFF 91 ON ON OFF ON ON OFF ON OFF 92 OFF OFF O...

Страница 12: ...OFF ON 167 ON ON ON OFF OFF ON OFF ON 168 OFF OFF OFF ON OFF ON OFF ON 169 ON OFF OFF ON OFF ON OFF ON 170 OFF ON OFF ON OFF ON OFF ON ID SW4 1 SW4 2 SW4 3 SW4 4 SW5 1 SW5 2 SW5 3 SW5 4 171 ON ON OFF ON OFF ON OFF ON 172 OFF OFF ON ON OFF ON OFF ON 173 ON OFF ON ON OFF ON OFF ON 174 OFF ON ON ON OFF ON OFF ON 175 ON ON ON ON OFF ON OFF ON 176 OFF OFF OFF OFF ON ON OFF ON 177 ON OFF OFF OFF ON ON O...

Страница 13: ... 245 ON OFF ON OFF ON ON ON ON 246 OFF ON ON OFF ON ON ON ON 247 ON ON ON OFF ON ON ON ON 248 OFF OFF OFF ON ON ON ON ON 249 ON OFF OFF ON ON ON ON ON 250 OFF ON OFF ON ON ON ON ON 251 ON ON OFF ON ON ON ON ON 252 OFF OFF ON ON ON ON ON ON 253 ON OFF ON ON ON ON ON ON 254 OFF ON ON ON ON ON ON ON 255 ON ON ON ON ON ON ON ON Power Adapter The SNP 3750 3350 uses an AC24V 2 5A power adapter for the p...

Страница 14: ...75Ω for the end device 3 4 Connecting Monitor 37x 33x PTZ Network Camera SNP 3750 3350 SNP 3750 3350 Monitor End Device intermediate Video Receiver This product is a network camera that transfers video over a network the video output terminal is used to set the imaging range of the camera at installation Using the terminal for monitoring purposes may cause problems such as degradation in video qua...

Страница 15: ...lying power while the installation is in progress may cause fire or damage the product Caution 3 6 Ceiling Installation Example Knob Template Make sure to hook the camera s safety cable to the mount before proceeding Otherwise you may be exposed to serious injury caused by the camera falling Caution Configuring Camera DIP Switches DIP switches for communication and ID protocols are located on the ...

Страница 16: ...Connection via Website Use these instructions if you are using a single SNP 3750 3350 37x 33x PTZ network camera 1 Connect the SNP 3750 3350 37x 33x PTZ network camera to a computer with a cross cable For the network settings you must register the internal IP of your computer To register the IP go to My Network Environment Properties Local Area Connection Properties Next select Internet Protocol T...

Страница 17: ...p 192 168 1 100 http 192 168 1 100 4 Once you have moved to the Config Network page configure the network settings for the SNP 3750 3350 network camera To save the new settings press Apply LAN xDSL DHCP Setup Category Description LAN Enter the network information of the camera to connect it to a local network or assign it to a static IP xDSL When using xDSL enter the xDSL ID and password DHCP If t...

Страница 18: ...roduct to the DDNS server Come back to this page select Enable under the Use DDNS option and then enter the ID and password that was submitted to the DDNS server For more information please refer to Page 50 Using DDNS Notes 80 4 1 Using Web Viewer Enter the IP address of your camera in an internet browser and then press Enter to connect to the Web Viewer login page Enter your user ID and password ...

Страница 19: ...lays only one video in the display area the SNP 3750 3350 supports only one channel at this time Inverts the screen from top to bottom 4 1 2 Monitoring Screen Chapter 4 Using Web Viewer Stretch Image Information Expands the screen to the size of 4CIF when selecting CIF and QCIF for resolution Displays information about the current channel name time date etc This Stretch Image option is not availab...

Страница 20: ... adjusts the zoom and focus of the camera Clicking the button displays a circular button as shown below Click a symbol on the circular button to zoom the camera in or out or adjust the focus You can adjust the PTZ speed with the slider at the bottom of the page A total of 6 different PTZ speed levels are available Click to decrease the PTZ speed by one step and to increase it by one step 1 is the ...

Страница 21: ... the current screen as the background image For more information about Video Analytics please refer to 4 2 1 4 Video Analytics The following page appears when selecting at the top of the screen Buttons on the left side of the screen move to the relevant menu page 4 2 1 Video Setup 4 2 1 1 Video Audio Category Description Video Compression Select a resolution according to a video format MPEG 4 or M...

Страница 22: ...nd High for others Set to Low for non mic line in signals Category Description Use Check to use the Continuous JPEG Image Transmission option FrameRate Select a number of frames per second Server Name Enter the domain name or IP address of your FTP server Server Port Enter the port number of your FTP server Home Directory Enter a home directory in the FTP server to save data Make sure to enter to ...

Страница 23: ...tiple users as it uses a very low amount of network bandwidth Multicast RTP however uses UDP that transfers the latest video but may also incur the risk of data loss Multicast requires an authorization from the server router multicast over the internet is not available Streaming resolution for Multicast is fixed as CIF Unicasting is suitable for VOD Video on Demand services as it does not transfer...

Страница 24: ... Guide 47 Chapter 4 Using Web Viewer Checking Use RTP Over RTSP TCP activates RTSP TCP Connection in the Streaming Engine Services menu To use RTP UDP and RTP Multicast do not check the box Notes In the menu bar select Media M and then Open Network Stream N ...

Страница 25: ...ticast IP The current camera IP Service Port The number of the service port 1 that is selected at the Config Setup Network menu ex default port 80 SERVICE PORT 81 When using the default RTSP port number 554 you may skip entering the port number Notes New settings are saved only if you click the button at the bottom of the screen Apply The button cancels new settings Caution 4 2 1 3 Motion Detectio...

Страница 26: ...ection you can specify areas to hide When selecting an area on the screen the area is masked in gray Category Description Privacy zone Indicates the number of the Privacy Zone Enable Select On or Off to apply the selected Privacy Zone on the screen Set Privacy Defines a selection as a Privacy Zone Start Starts selecting an area End Finishes selecting an area Privacy Limit Select an area for which ...

Страница 27: ...6 Camera Focus Mode Auto Performs continuous autofocus Manual Changes the camera mode to Manual Focus One Shot AF Performs auto focusing one time only immediately after the Pan Tilt Zoom operation Mode Focus Zoom White Balance Zoom Tracking Mode Auto Performs zoom operations in the Autofocus mode Tracking Performs zoom operations in Manual Focus mode Off Disables the focus modes when zooming Full ...

Страница 28: ...ors of the license plate accordingly HLC Masking Area HLC ON HLC OFF Adjusts the HLC sensitivity level Color Adjusts the mask color on the highlighted area Even if HLC is on car license plates may not be detectable depending on the location and angle of the camera as well as the lighting conditions Caution AGC Automatic Gain Control adjusts the camera s gain control and the screen brightness if th...

Страница 29: ...lt area without panning The screen inversion occurs at 100 degrees or higher and is digitally adjusted Image Hold While the camera is operating in the Group or Tour Search mode this feature pauses the monitoring screen at a previous preset until the camera reaches the next preset location This is useful to help the screen observer maintain a constant watch and to monitor multiple locations within ...

Страница 30: ...settings and version of the dome camera Cam Model Indicates the model name of the camera Protocol Indicates the type of protocol that is used for the camera Duplex Supports one and two way communications Baud Rate Displays the selected baud rate Initialize New settings are saved only if you click the button at the bottom of the screen The button cancels new settings Caution 4 2 1 7 Record Use this...

Страница 31: ...using this menu The following page appears when selecting at the top of the screen 4 2 2 PTZ Page Category Description Storage Informa tion Storage Size Total Indicates the total capacity of an SD memory card Free Indicates the free space of an SD memory card Total Clips Event Type Displays the number of available files per event type MD Motion Detection SD Sensor Detection and VA Video Analytics ...

Страница 32: ...an contain up to 255 presets Tour Recalls groups of presets consecutively in an orderly manner Up to 6 groups can be listed for this function Trace Auto Run Trace saves and reactivates patterns of custom camera movements Up to 4 movement patterns can be memorized Auto Run commands the camera to automatically perform a preset sequence action if no command has been entered via the controller for a w...

Страница 33: ...escription Group No Up to 6 group numbers can be saved DWT Dwell Time Select the number of seconds to keep the PTZ camera on the last preset of a group before moving to the next group A preset is added in the Preset No if you click the button at the bottom of the screen The button deletes all the presets in a selected group To apply new settings please make sure to press the button Caution A prese...

Страница 34: ...ilt or Zoom Focus operation automatically Stop During Replay mode press the Stop button to abort the Trace operation During Memorize mode press the Stop button to finish memorizing a route Category Description Mode 8 modes are available OFF HOME Preset Swing Group Tour Trace and A Pan Time Select time to activate Auto Run 1 to 60 seconds and 1 to 60 minutes are available Number In the HOME and Pre...

Страница 35: ...eck to use the DDNS service Port DDNS Category Description Use Check to use the DDNS service Server Enter a DDNS server address our DDNS server is at www samsungipolis com ID Enter the ID domain name of the camera that is registered to the DDNS server Password Enter the password for the ID entered above How to Use DDNS Our DDNS server registration procedures are as follow www samsungipolis com Ste...

Страница 36: ... Using Web Viewer Pic 4 7 Device List The camera will be listed if it is successfully registered Pic 4 6 Register Camera Check the availability for your desired domain name Pic 4 4 Login Step 2 Log in to the website and then register your camera Pic 4 5 Registered Device List ...

Страница 37: ... next to the Product Information to check the information for a connected device Laboratory Select Config Network on the network camera webpage Click on Use under the DDNS options to enable the service and then enter the address of the DDNS server Enter the ID Domain Name and password used to register the camera on the iPOLiS website into ID and PW Now the SNP 3750 3350 is set up with the DDNS ser...

Страница 38: ...ctivates the Default Policy for an IP next to the checkbox check to apply the policy to the IP IP Range Indicates a range of IPs to which to apply IP Filtering e g 192 168 30 4 100 Apply IP Filtering to IPs from 192 168 30 4 to 192 168 30 100 Caution Pic 4 10 Delete Modify Click the Shortcut button under View Video to move to the login page of a selected product The Modify and Delete buttons under...

Страница 39: ...sensor 4 2 3 3 Alarm Sensor Configure the options to use the Alarm services by attaching a sensor to the camera Digital Out Relay Alarm Setup Category Description Relay Select a digital output Relay1 or Relay2 when certain events are detected sensor S1 4 motion detection MD or video analytics VA For Dur Duration select a duration for which to activate a selected relay upon the occurrence of an eve...

Страница 40: ...d Enter the password for the ID that is entered above Upon the occurrence of an event a JPEG image is sent via e mail or uploaded to the FTP server Notes New settings are saved only if you click the button at the bottom of the screen The button cancels new settings These settings do not apply to the Continuous Jpeg Image Transmission to FTP Server option at the Video Setup Streaming menu Caution E...

Страница 41: ...h user User Permissions Available user permissions in the Current User menu are as follows Caution The following page appears when selecting at the top of the screen Buttons on the left side of the screen move to a relevant menu page 4 2 4 System 4 2 4 1 Product Info Product Info Category Description Model Displays the model name of the camera MAC Address Displays the MAC address of the camera Dev...

Страница 42: ...es with other servers to adjust its time setting If you want to use an NTP server other than the default change the address of Server1 to Server5 Current Time Time Zone Time Server Caution e g 1 To restrict a user from controlling the camera uncheck Control The Pan Tilt Zoom Audio and Alarm icons are grayed out and disabled e g 2 Restrict a user from using video related options uncheck Video The C...

Страница 43: ...tions Settings on the Config Network page Settings on the System Log page Settings on the System Time page 4 2 4 4 Log Message Category Description Syslog System Log Displays system logs in 5 different categories Device Network User Configuration and Etc Select a category and then press Search to display logs Selecting All displays all available information regarding System Log Evtlog Event Log Di...

Страница 44: ... The monitoring screen is flickering Check if the camera is pointing directly at a fluorescent light or sunlight If so change the camera s direction to remove the flickering Afterimages appear on the screen Check the Sens Up settings The camera switches between color and B W modes too frequently Adjust Duration and Dwell Time in the Day Night menu Pan tilt zoom and or focus do not work Check if th...

Страница 45: ...l Zoom Ratio Tilt Angle 5 185 Specifications Saved contents is not displayed in the SD memory card Make sure that you do not remove the memory card while contents are being saved Check if the SD memory card is properly inserted Check if the capacity on the card is correct on the Record page Product information is not displayed on the local network Check if the network cables are properly connected...

Страница 46: ...sung Techwin Pelco D Pelco P Panasonic Honeywell AD Vicon Samsung Electronics Area Zoom Web viewer SVM S1 CMS Security Password Authorization 5 User Levels Intelligence Feature Motion Detection Appear Disappear Interface Monitor Output 1 Video Out BNC for Installation Audio Input 1 Phone Jack Line in 1Vpp MIC in 2K ohm Output 1 Phone Jack Line out 1Vpp Speaker out 16 ohm Compression Method ADPCM S...

Страница 47: ...rmission to copy distribute and or modify the software Also for each author s protection and ours we want to make certain that everyone understands that there is no warranty for this free software If the software is modified by someone else and passed on we want its recipients to know that what they have is not the original so that any problems introduced by others will not reflect on the original...

Страница 48: ...mation you received as to the offer to distribute corresponding source code This alternative is allowed only for noncommercial distribution and only if you received the program in object code or executable form with such an offer in accord with Subsection b above The source code for a work means the preferred form of the work for making modifications to it For an executable work complete source co...

Страница 49: ...t version but may differ in detail to address new problems or concerns Each version is given a distinguishing version number If the Program specifies a version number of this License which applies to it and any later version you have the option of following the terms and conditions either of that version or of any later version published by the Free Software Foundation If the Program does not spec...

Страница 50: ...tative Name European Representative Address Equipment Type Environment 37x 33x PTZ Network Camera Model Name SNP 3750 3350 Beginning Serial NO S8110001 Year of Manufacture 2009 11 01 Conformance to EN 55022 2006 EN 50130 4 2003 We the undersigned hereby declare that the equipment specified above conforms to the above Directive s Manufacturer SAMSUNGTECHWIN CO LTD LegalRepresentativeinEurope Signat...

Страница 51: ...NETWORK PTZ CAMERA User Guide 100 NETWORK PTZ CAMERA User Guide 101 MEMO MEMO ...

Страница 52: ...NETWORK PTZ CAMERA User Guide 102 NETWORK PTZ CAMERA User Guide 103 MEMO MEMO ...

Страница 53: ...ea 462 703 TEL 82 31 740 8151 8 FAX 82 31 740 8145 SAMSUNG TECHWIN EUROPE CO LTD Samsung House 1000 Hillswood Drive Hillswood Business Park Chertsey Surrey UNITED KINGDOM KT16 OPS TEL 44 1932 45 5300 FAX 44 1932 45 5325 SAMSUNG TECHWIN AMERICA Inc 1480 Charles Willard St Carson CA 90746 UNITED STATES Tol Free 1 877 213 1222 FAX 1 310 632 2195 www samsungcctvusa com SALES NETWORK ...

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