Samsung SM-R381 Скачать руководство пользователя страница 71 | Manualshive

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Troubleshooting

71

Another Bluetooth device cannot locate your Gear

•

Ensure that the Bluetooth wireless feature is activated on your Gear.

•

Reset your Gear and try again.

•

Ensure that your Gear and the other Bluetooth device are within the Bluetooth
connection range (10 m). The distance may vary depending on the environment the
devices are used in.

If the tips above do not solve the problem, contact a Samsung Service Centre.

A Bluetooth connection is not established or your Gear and the

mobile device are disconnected

•

Ensure that the Bluetooth feature on both devices is activated.

•

Ensure there are no obstacles, such as walls or electrical equipment, between the devices.

•

Ensure that the latest version of the Gear Manager application is installed on the mobile
device.

•

Ensure that your Gear and the other Bluetooth device are within the Bluetooth
connection range (10 m). The distance may vary depending on the environment the
devices are used in.

•

Restart both devices and launch the Gear Manager on the mobile device again.

Calls are not connected

•

Ensure that your Gear is connected to a mobile device.

•

Ensure that the connected mobile device has accessed the right cellular network.

•

Ensure that you have not set call barring for the phone number you are dialling on the
connected mobile device.

•

Ensure that you have not set call barring for the incoming phone number on the
connected mobile device.

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Содержание SM-R381

Страница 1: ...www samsung com User Manual SM R381 ...

Страница 2: ...issues caused by applications from any provider other than Samsung Samsung is not liable for performance issues or incompatibilities caused by edited registry settings or modified operating system software Attempting to customise the operating system may cause the Gear or applications to work improperly Software sound sources wallpapers images and other media provided with this Gear are licensed f...

Страница 3: ...ght laws No part of this guide may be reproduced distributed translated or transmitted in any form or by any means electronic or mechanical including photocopying recording or storing in any information storage and retrieval system without the prior written permission of Samsung Electronics Trademarks SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics Bluetooth is a regi...

Страница 4: ...o silent mode Basics 22 Viewing mobile device connection status and battery status 22 Using the touch screen 26 Viewing the Home screen 30 Apps screen 30 Using applications 31 Securing the Gear 31 Using calling features 33 Using notifications 35 Transferring files 35 Upgrading the Gear Applications 37 SVoice 38 WatchON Remote 39 Gallery 40 Weather 40 Find My Device 41 Health Management Application...

Страница 5: ...ocking mode 61 Double press 61 Privacy lock 62 Profile 62 Reset Gear 62 Gear info Gear Manager 63 Launching Gear Manager 63 Connecting a new Gear 63 Configuring the Gear settings 64 Home screen styler 64 S Health 65 Notifications 65 My apps 66 Samsung Apps 67 Find my Gear 67 Settings 69 Help Troubleshooting ...

Страница 6: ...g dock Quick start guide The items supplied with the Gear and any available accessories may vary depending on the region or service provider The supplied items are designed only for this Gear and may not be compatible with other devices Appearances and specifications are subject to change without prior notice You can purchase additional accessories from your local Samsung retailer Make sure they a...

Страница 7: ...rap is kept clean Contact with contaminants such as dust and dye can cause stains on the strap that may not be fully removed Do not use a screen protector This causes touch screen sensor malfunctions Do not allow water to contact the touch screen The touch screen may malfunction in humid conditions or when exposed to water If the speaker is wet sound may be distorted Ensure that the speaker is dry...

Страница 8: ...ipurpose jack Charging terminals Button Button Function Power Press and hold to turn the Gear on or off Press to move to the Clock screen Press to lock the Gear on the Clock screen Press and hold for more than 7 seconds to reset the Gear ...

Страница 9: ...to rinse the device in freshwater and dry it as instructed may cause the device to suffer from operability or cosmetic issues If the device is dropped or receives an impact the water and dust resistant features of the device may be damaged If the device has been immersed in water or the microphone or the speaker is wet sound may not be heard clearly during a call Ensure that the microphone or the ...

Страница 10: ...de or damage the Gear When the battery power is low the battery icon appears empty If the battery is completely discharged the Gear cannot be turned on immediately when the charger is connected Allow a depleted battery to charge for a few minutes before turning on the Gear The charging dock provided with the Gear is used for charging the Gear s battery Take care not to lose the dock 1 Confirm the ...

Страница 11: ...the Gear on the charging dock with the charging terminals facing each other 3 Plug the small end of the charger cable into the multipurpose jack of the charging dock Then plug the large end of the charger into an electric socket ...

Страница 12: ...ug the charger from the Gear While charging the Gear may heat up This is normal and should not affect the Gear s lifespan or performance If the battery gets hotter than usual the charger may stop charging If the Gear is not charging properly take the Gear and the charger to a Samsung Service Centre To save energy unplug the charger when not in use The charger does not have a power switch so you mu...

Страница 13: ...sly Also even if the device is not being used battery life may be reduced The battery is consumable and the useful charge will get shorter over time Battery power can also be affected when you play high definition video The affects on battery power may vary depending on the situation Wearing the Gear 1 Release the buckle Be careful not to damage your fingernails when you release the clasp Do not b...

Страница 14: ...le to close 1 2 Pin To measure your heart rate more accurately with the Gear wear the Gear firmly around your lower arm just above the wrist Refer to Wearing the Gear for details Replacing the strap Detach the strap from the Gear to replace it with a new one 1 Slide the latch on the strap inwards ...

Страница 15: ...Getting started 15 2 Detach the end of the strap from the Gear 3 On the new strap insert one side of the pin into the recess at the side of the Gear ...

Страница 16: ... one end of the pin into a recess and press the other end of the pin inwards Press the pin inwards using your finger or a tool such as a small flat tip screwdriver Then while pressing the pin inwards move the strap into position between the device s recesses Release you finger or remove the tool when the pin is held in place between the device and the strap Adjust the strap until the pin is sittin...

Страница 17: ...ear A pop up window appears providing on screen instructions that prompt you to download and install Gear Manager You can use the Gear only after Gear Manager is installed on the mobile device Refer to Connecting the Gear to a mobile device for details Follow all posted warnings and directions from authorised personnel in areas where the use of wireless devices is restricted such as aeroplanes and...

Страница 18: ...ial scientific medical and low power products and interference may occur when making connections near these types of products Samsung is not responsible for the loss interception or misuse of data sent or received via the Bluetooth feature Always ensure that you share and receive data with devices that are trusted and properly secured If there are obstacles between the devices the operating distan...

Страница 19: ...vice to one Gear You cannot use multiple Gears at the same time 1 Gear Turn on the Gear 2 Gear Read the download information in the pop up window and tap Next The Gear s model details appear 3 Mobile device Download Gear Manager from Samsung Apps You can also visit apps samsung com gear2 to download Gear Manager 4 Mobile device On the Apps screen tap Gear Manager 5 Mobile device Select the Gear mo...

Страница 20: ...p OK The Clock screen appears on the Gear The Gear Manager application guide opens You can adjust the Gear s configuration in Gear Manager Connection methods and screenshots may vary depending on the type of device and the device s software version When connecting the Gear to another mobile device If you want to connect the Gear to a newly purchased mobile device or to another mobile device for th...

Страница 21: ...adjust the brightness In bright conditions such as in direct sunlight you can set the brightness of the Gear s display at the maximum to use Outdoor mode If the screen remains off for 5 minutes outdoor mode is automatically reset to the default settings Adjusting the volume Adjust the volume up or down to adjust the Gear s volume On the Home screen tap Settings Sound Volume Then select an item and...

Страница 22: ... use the touch screen Do not allow the touch screen to come into contact with other electrical devices Electrostatic discharges can cause the touch screen to malfunction To avoid damaging the touch screen do not tap it with anything sharp or apply excessive pressure to it with your fingertips The Gear may not recognise touch inputs close to the edges of the screen which are outside of the touch in...

Страница 23: ...estures Tapping To open an application to select a menu item or to press an on screen button tap it with a finger Tapping and holding Tap and hold the screen with two fingers to open a list of recently used applications ...

Страница 24: ...image to zoom in a part Double tap again to return To check the current status of the Gear and view the remaining battery power double tap anywhere on the screen with two fingers You can also adjust the volume and the brightness of the display ...

Страница 25: ... on the Home screen or the Apps screen to see another panel Flick you finger down from the top of the screen while using apps to returns to the previous page Pinching Spread two fingers apart on an image to zoom in a part Pinch to zoom out ...

Страница 26: ...s scroll left or right Home screen panels 1 2 3 4 5 Available applications and the arrangement of applications may vary depending on the software version Number Application or feature 1 WatchON Remote Use the Gear as a remote control for aTV or set top box SVoice Command the Gear by voice to perform various features Music Player Listen to music saved on the Gear Voice Memo Record and manage voice ...

Страница 27: ...ecord how much sleep you get 3 Clock View the current date and time You can also launch Notifications Pedometer or Settings 4 Notifications Stay up to date with a variety of events such as missed calls or new messages received on the connected mobile device Logs View recent calls and message logs of the connected mobile device Dialler Enter a phone number using the keypad to make a call Contacts V...

Страница 28: ...Configure the Gear by setting items such as the clock background display settings and Bluetooth feature Controls View the connection status and remaining battery life Adjust the volume and display brightness Using the Clock screen While using the Gear press the Power button to open the Clock screen ...

Страница 29: ...oving panels Adding a new panel To add a new panel to the Home screen tap and hold an icon Then drag it to A new panel is added to the Home screen and the selected icon appears in the new panel Moving a panel On the Home screen tap and hold a panel and drag it to the desired location Removing a panel On the Home screen tap and hold a panel and drag it to the rubbish bin icon Changing the backgroun...

Страница 30: ...ease your finger when the colour of the Home icon changes to orange Using applications The Gear can run a range of applications On the Home screen or the Apps screen tap a shortcut or an application icon to open it On the Apps screen scroll left or right to view all the applications installed on the Gear Opening recently used applications Tap and hold the screen with two fingers and then select a ...

Страница 31: ... with at least four numbers If you set an unlock PIN the Gear will lock automatically when it disconnects from the mobile device Unlocking the Gear Turn on the screen by pressing the Power button and enter the unlock PIN Alternatively connect to the mobile device again to unlock the Gear automatically Using calling features Making a call On the Home screen tap Dialler enter a number using the keyp...

Страница 32: ...eadset if it is connected to the mobile device End the current call Answering a call When a call comes in drag to the right If the call waiting service is active another call can be made When a second call comes in end or hold the first call Rejecting a call Reject an incoming call and send a rejection message to the caller When a call comes in drag to the left To send a message when rejecting an ...

Страница 33: ...ils on your connected mobile device Checking notifications Checking notifications immediately When a notification is received information about the notification such as type and the time it was received appears on the screen When a notification appears tap it to view details An example notifications for an email is shown in the image below Checking notifications at a later time 1 Tap Notifications...

Страница 34: ...he message You can receive notifications on the Gear for selected items In Gear Manager tap Notifications and then tick items under NOTIFICATIONS FOR GEAR or GENERAL NOTIFICATIONS If you set Notifications Limit notifications on Gear Manager you will not be able to view specific notifications on the Gear When Limit notifications is set you can still view notifications for incoming calls and alarms ...

Страница 35: ...nect the Gear from the computer while a media file stored in the Gear is playing on the computer Stop media playback on the computer and disconnect the Gear and the computer If you use a USB hub the connection may not work properly and it may cause a file transfer malfunction It is recommended to connect the Gear to the computer s USB port directly Upgrading the Gear The Gear can be upgraded to th...

Страница 36: ...on screen instructions to complete the upgrade process When the upgrade is completed a completion message appears on the screen and the Gear resets automatically Check the Gear s battery status before upgrading the software Charge the battery fully before upgrading the software Do not turn off the computer or disconnect the USB cable while the Gear is upgrading While upgrading the Gear do not conn...

Страница 37: ...ree to the terms and conditions on the connected mobile device You can use the following examples of spoken commands Open gallery Call Lulu mobile Check schedule Tips for better voice recognition Speak clearly Speak in quiet places Do not use offensive or slang words Avoid speaking in dialectal accents The Gear may not recognise your commands or may perform unwanted commands depending on your surr...

Страница 38: ...ote control for other devices with an infrared receiver You can use this feature with various devices such asTVs and set top boxes Tap WatchON Remote on the Home screen The remote control screen may vary depending on the device being controlled Select a device to be controlled by the Gear remotely and then follow the on screen instructions to complete the setup Ensure that the Gear s infrared port...

Страница 39: ...Double tap anywhere to zoom in Spread two fingers apart on any place to zoom in Pinch your fingers together to zoom out or double tap to return Playing videos Video files show the icon on the preview thumbnail Select a video to watch it and tap Deleting files When viewing a file tap Delete OK To delete multiple files at once tap and hold the file to delete on the file list screen Then add the othe...

Страница 40: ...on on the Gear for the locations that are set on the connected mobile device Tap Weather on the Apps screen To view the weather information for the week tap the screen Find My Device Use this application to find the connected mobile device 1 Tap Find My Device on the Apps screen 2 Tap Start The mobile device emits sounds and turns on the screen Drag outside the large circle on the mobile device or...

Страница 41: ...eforeYou Start Exercising This app can be used to monitor your exercise While moderate physical activity such as brisk walking is safe for most people health experts suggest that you talk with your doctor before you start an exercise programme particularly if you have any of the following conditions Heart disease Asthma or lung disease Diabetes or liver or kidney disease Arthritis You should also ...

Страница 42: ... pressure or high cholesterol You have impaired glucose tolerance also call pre diabetes When in Doubt Check it Out If you are unsure of your health status have several health problems or are pregnant you should speak with your doctor before starting a new exercise program Working with your doctor ahead of time is a good way to plan an exercise program that is right and safe for you Consider it th...

Страница 43: ...ause your heart rate to be recorded inaccurately Because the heart rate sensor uses light to approximate heart rate its accuracy may vary due to physical factors that affect light absorption and reflection such as blood circulation blood pressure skin condition and location and concentration of blood vessels In addition if your heart rate is extremely high or low measurements may be inaccurate Use...

Страница 44: ...reset the Gear read the on screen information about the application and tap OK The pedometer automatically starts counting your steps when the Gear is connected to a mobile device Counting steps 1 Tap Pedometer on the Home screen You can view information such as step count and burnt calories on the screen Current steps Calories burnt Exercise distance 2 Tap the screen and then tap Pause to stop co...

Страница 45: ... count Only records from the past thirty days are saved You can view previous data on the mobile device where the S Health application is installed Sleep Use this application to monitor your sleep patterns and record how much sleep you get by detecting body movements while you sleep You can transfer the records to the connected mobile device Before using this application If you have just purchased...

Страница 46: ...recording starts 3 Tap Stop OK to stop recording Using additional features On the Sleep screen tap to use additional features To view previous records tap History To view help information tap Help Only records from the past thirty days are saved You can view previous data on the mobile device where the S Health application is installed ...

Страница 47: ...For best results when measuring your heart rate If you have just purchased or have reset the Gear read the on screen information about the application and tap OK Before taking a measurement keep your body warm and rest for 5 minutes Do not move your body while taking the measurement Refer to Wearing the Gear for details Measuring heart rate 1 Tap Heart Rate on the Home screen 2 Tap Start to begin ...

Страница 48: ...ure that the Gear and the mobile device are connected at all times while using this feature In cold weather conditions Avoid using the device in cold weather If possible use the device indoors If you use the device outside in cold weather cover the Gear with your sleeves before using it Measure your heart rate before you start to exercise If you measure your heart rate during exercise measurements...

Страница 49: ... Scroll left on the screen to view more information such as burnt calories and speed Exercise time Average speed Launch Music Player Exercise distance Heart rate 4 Tap the screen and then tap Stop OK to stop monitoring your exercise information Your exercise records appear on the screen 5 Scroll up or down to view the records Using additional features On the exercise screen tap to use additional f...

Страница 50: ...de personalised exercise guidance Firstbeat usesTraining Effect TE analysis that measures the accumulated physical load during a workout and assesses the impact on your fitness TE levels are based on your physical profile and the heart rate information recorded while you work out YourTE level increases when you perform effective exercise and the coaching feature uses theTE to provide you with feed...

Страница 51: ...xercise for a shorter duration than that designated for theTE the exercise intensity will increase to achieve theTE If you feel pain or discomfort while exercising stop immediately and consult a medical professional 3 Flick your finger down from the top of the screen to return to the running screen The setup is completed 4 Tap Start The heart rate measurement starts Start running when the measurem...

Страница 52: ... message navigation screen or tap Reply You can use user defined phrases saved in Gear Manager SVoice and emoticons in your reply Tap in the reply menu to select the text input options Viewing a message on the connected mobile device To view a message on the connected mobile device tap on the message navigation screen or tap Show on device Deleting messages On the message navigation screen tap Del...

Страница 53: ...the Home screen tap Settings Bluetooth 2 Tick Bluetooth to activate the Bluetooth feature 3 Tap BT headset and select a headset from the detected headsets list Listening to music Tap to play music Skip to the next file Tap and hold to move forwards quickly Pause and resume playback Display the list of files Set random play and repeat options Restart the currently playing file or skip to the previo...

Страница 54: ...on the mobile device first You can control playback of the currently playing file from the Gear 1 Tap Media Controller on the Apps screen 2 Tap to play media files on the connected mobile device Skip to the next file Tap and hold to move forwards quickly Pause and resume playback Increase the volume Restart the currently playing file or skip to the previous file Tap and hold to move backwards quic...

Страница 55: ...art to time an event To record lap times tap Lap To end timing tap Stop To clear lap time records tap Reset Contacts Use this application to view the connected mobile device s contacts list on the Gear Tap Contacts on the Home screen You can make a call or send a message to a contact by scrolling left or right on a contact entry ...

Страница 56: ...recording Tap to finish recording To cancel the recording tap Start recording Remaining recording time Display the list of voice memos Playing voice memos Tap and select a voice memo to play If spoken content is recorded and then converted to a data file appears next to the filename When you tap the Gear shows the content as text on the screen during playback Adjust the volume by tapping or You ca...

Страница 57: ...The email navigation screen will appear Checking emails on the connected mobile device To check emails on the connected mobile device tap on the email navigation screen or tap Show on device Deleting emails On the Gear s email navigation screen tap Delete You can also tap select multiple emails to delete and then tap Delete to delete the emails at once Tap to select all emails at once ...

Страница 58: ...connected mobile device s call and message logs on the Gear Tap Logs on the Home screen Select a log and scroll up or down to search for the desired log entry To make a call drag a log entry to the right To send a message drag a log entry to the left In the detailed view of the log tap to call the number To select the type of logs to display open the list of logs and drag your finger downwards fro...

Страница 59: ...type Wallpapers Change the colour of the Home screen Or set an image or photo stored in the Gear as wallpaper for the Home screen On the Home screen tap Settings Wallpapers Notifications Use the Gear to stay up to date with a variety of events such as missed calls or new messages received on the connected mobile device On the Home screen tap Settings Notifications ...

Страница 60: ...n tap Settings Display Brightness Adjust the brightness for the display Screen timeout Set the length of time the Gear waits before turning off the display s backlight Font Change the font type and size for display text Language Select a display language for all menus and applications When the Gear is connected to a mobile device the language settings applied on the mobile device are applied to th...

Страница 61: ...mer notifications On the Home screen tap Settings Blocking mode and then select an option Double press Set an application that instantly launches when you press the Power button twice On the Home screen tap Settings Double press and then select an option Privacy lock On the Home screen tap Settings Privacy lock Privacy lock Activate or deactivate the privacy lock feature by setting a PIN of at lea...

Страница 62: ... the Gear to another mobile device If you want to connect the Gear to a newly purchased mobile device or to another mobile device for the first time reset the Gear Resetting the Gear will remove the data from the memory After the reset you can connect the Gear to a different mobile device Gear info On the Home screen tap Settings Gear info About Gear Access information about the Gear USB debugg Ac...

Страница 63: ...Connecting a new Gear At the top of the Gear Manager screen tap Search for new devices Disconnect the currently used Gear and connect another Gear Configuring the Gear settings Access information about the Gear and update Gear software Tap the Gear name in the PAIRED DEVICE list on the Gear Manager screen and then use the following features Connect Disconnect Connect or disconnect the Gear Rename ...

Страница 64: ...o the Gear s Home screen Clock You can change the clock types to be displayed on the Clock screen Tap Clock on the Gear Manager screen Select the desired clock type To configure detailed information on the Clock screen tap next to the clock list and select an item S Health You can transfer S Health records saved on the Gear to the connected mobile device To set the time interval for sending files ...

Страница 65: ...r s screen is turned on Some mobile devices do not support this feature The mobile device must be unlocked first to view details when the screen is locked Preview message Set pop up windows to display the application name or the content Keep screen off Set to receive notifications with the display turned off INSTANT ALERTS FOR GEAR Set the items to be received directly on the Gear NOTIFICATIONS FO...

Страница 66: ...r voice memo files to mobile devices To transfer voice memos tap next to Voice Memo and tap Auto transfer None Transfer now To set the files to be automatically transferred to a mobile device when memos are recorded with the Gear tap Auto transfer Always Samsung Apps You can download applications from Samsung Apps Tap Samsung Apps on the Gear Manager screen Search for an application and select it ...

Страница 67: ... backup data On the Settings screen tap Backup and restore Setting the Power button Set actions to be performed when you press the Gear s Power button twice On the Settings screen tap Double pressing home key and then select an option Activating the auto lock feature Set the mobile device to lock automatically when it is disconnected from your Gear On the Settings screen tick Auto lock Tap Continu...

Страница 68: ... method to enter text and managing templates Select a method to enter text and manage messages templates Default Select a method for entering text Edit text templates Manage message templates to use when you reply to a message Answering an incoming call using a voice command When a call comes in you can accept or reject it by using a voice command On the Settings screen tick Incoming Calls Setting...

Страница 69: ...pport this feature Setting security Set to allow or block the installation of applications from app markets other than Samsung Apps On the Settings screen tick Unknown sources Viewing the open source licence You can view open source licence information On the Settings screen tap Open source license Viewing the Gear Manager version View the Gear Manager version information in Gear Manager version H...

Страница 70: ...y malfunction The touch screen may malfunction in humid conditions or when exposed to water Restart your Gear to clear any temporary software bugs Ensure that your Gear software is upgraded to the latest version If the touch screen is scratched or damaged visit a Samsung Service Centre Your Gear freezes or has fatal errors If your Gear freezes or hangs you may need to close applications and turn o...

Страница 71: ...e no obstacles such as walls or electrical equipment between the devices Ensure that the latest version of the Gear Manager application is installed on the mobile device Ensure that your Gear and the other Bluetooth device are within the Bluetooth connection range 10 m The distance may vary depending on the environment the devices are used in Restart both devices and launch the Gear Manager on the...

Страница 72: ...ved chargers Ensure that you place the Gear on the charging dock and connect the dock to the charger properly If the charging terminals are dirty the battery may not charge properly or the Gear may turn off Wipe both gold coloured contacts and try charging the battery again The batteries in some devices are not user replaceable To have the battery replaced visit a Samsung Service Centre The batter...

Страница 73: ... and updated on your computer If you are aWindows XP user ensure that you haveWindows XP Service Pack 3 or higher installed on your computer Ensure that you have Samsung Kies installed on your computer Data stored on the Gear has been lost Always make backup copies of all important data stored on the Gear Otherwise you cannot restore data if it is corrupted or lost Samsung is not responsible for t...

Страница 74: ...English EU 05 2014 Rev 1 2 Some content may differ from your Gear depending on the region service provider or software version and is subject to change without prior notice www samsung com ...

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