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Appendix

125

The battery does not charge properly (For Samsung-approved 

chargers)

 

Ensure that the charger is connected properly.

 

If the battery terminals are dirty, the battery may not charge properly or the device 

may turn off. Wipe both gold-coloured contacts and try charging the battery again.

The battery depletes faster than when first purchased

 

When you expose the device or the battery to very cold or very hot temperatures, the 

useful charge may be reduced.

 

Battery consumption will increase when you use certain features or apps, such as 

GPS, games, or the internet.

 

The battery is consumable and the useful charge will get shorter over time.

Error messages appear when opening the camera

Your device must have sufficient available storage and battery power to operate the 

camera app. If you receive error messages when opening the camera, try the following:

 

Charge the battery.

 

Free some storage by transferring files to a computer or deleting files from your 

device.

 

Restart the device. If you are still having trouble with the camera app after trying 

these tips, contact a Samsung Service Centre or an authorised service centre.

Picture quality is poorer than the preview

 

The quality of your pictures may vary, depending on the surroundings and the 

photography techniques you use.

 

If you take pictures in dark areas, at night, or indoors, image noise may occur or 

images may be out of focus.

Содержание SM-G556B

Страница 1: ...www samsung com USER MANUAL English 12 2023 Rev 1 0 SM G556B...

Страница 2: ...es 40 Camera 51 Gallery 55 AR Zone 59 Multi window Using multiple apps at once 62 Samsung Internet 63 Samsung Health 64 Samsung Notes 64 Samsung Members 65 Samsung Kids 65 Samsung Global Goals 66 Sams...

Страница 3: ...Device overheating situations and solutions Appendix 122 Troubleshooting Settings 78 Introduction 78 Samsung account 78 Connections 80 Wi Fi 81 Bluetooth 83 NFC and contactless payments NFC enabled mo...

Страница 4: ...tions Speaker Side button Volume button XCoverbutton Touch screen Front camera Proximity Light sensor Multipurpose jack USB Type C Flash Rearcamera Speaker Microphone Headphone jack NFC antenna Back c...

Страница 5: ...service centre If dust orforeign materials enterthe microphone speaker orreceiver orif these parts are covered the device s sound may become quiet orcertain features may not work If you attempt to re...

Страница 6: ...he Side button Select an app orfeature to launch by pressing the Side button twice orpressing and holding the Side button Open Settings tap Advanced features Side button and then select an option you...

Страница 7: ...extended periods Installing the battery 1 Remove the back cover Be careful not to damage yourfingernails when you remove the back cover Do not bend ortwist the back coverexcessively Doing so may damag...

Страница 8: ...closed tightly to prevent waterand dust from entering the device Open orloose back covermay allowwaterand dust to enter the device and cause damage Use only Samsung approved back covers and accessori...

Страница 9: ...ing the charger This may damage the device Quick charging Use a fast charger You can check the connection status of the chargerby opening Settings and tapping Battery If fast charging does not work op...

Страница 10: ...Decrease the screen brightness Batterycharging tips and precautions Use only Samsung approved battery charger and cable specifically designed for yourdevice Incompatible battery charger and cable can...

Страница 11: ...ain quickly To avoid losing powerduring a data transfer always use these apps afterfully charging the battery Using a powersource otherthan the charger such as a computer may result in a slowerchargin...

Страница 12: ...es that require a network connection may not be available depending on the carrier Inserting the SIM orUSIM card 1 Remove the back coverand battery 2 Insert the SIM orUSIM card with the gold coloured...

Страница 13: ...eSIMs Activate the eSIM Preferred SIMs Select to use specific SIM cards forsome features such as voice calls when two cards are activated Data switching Set the device to use anotherSIM card fordata...

Страница 14: ...rrecognise the SD card contact the SD card manufacturer a Samsung Service Centre oran authorised service centre Frequent writing and erasing of data shortens the lifespan of SD cards When inserting an...

Страница 15: ...acturer s warranty does not coverloss of data resulting from useractions Turning the device on and off Follow all posted warnings and directions from authorised personnel in areas where the use of wir...

Страница 16: ...device forthe first time orafterperforming a data reset follow the on screen instructions to set up yourdevice If you do not connect to a Wi Fi network you might not be able to set up some device feat...

Страница 17: ...ing data fromyourprevious device Smart Switch You can use Smart Switch to transferdata from yourprevious device to yournew phone Open Settings and tap Accounts and backup Bring data from old device Th...

Страница 18: ...erring data If the battery poweris low data transfermay be interrupted Transferring datawirelessly Transferdata from yourprevious device to yournew phone wirelessly through Wi Fi Direct 1 On the previ...

Страница 19: ...er Back up data from yourprevious device to a computerand import the data to yournew phone 1 On the computer visit www samsung com smartswitch to download Smart Switch 2 On the computer open Smart Swi...

Страница 20: ...orpinch on the screen Do not allow the touch screen to come into contact with otherelectrical devices Electrostatic discharges can cause the touch screen to malfunction To avoid damaging the touch scr...

Страница 21: ...ent apps Home Tap to return to the Home screen Touch and hold to open the Google Assistant app Back Tap to return to the previous screen Hiding the navigation bar Check files oruse apps on a widerscre...

Страница 22: ...upwards to open the Apps screen To return to the Home screen swipe upwards ordownwards on the Apps screen Alternatively tap the Home button orthe Back button Home screen Apps screen Finder Favourite a...

Страница 23: ...n Themes Change the device s theme Visual elements of interface such as colours icons and wallpapers will change depending on the selected theme Widgets Widgets are small apps that launch specific app...

Страница 24: ...tcut to an app on the Home screen touch and hold an item on the Apps screen and then tap Add to Home A shortcut to the app will be added on the Home screen You can also move frequently used apps to th...

Страница 25: ...deleted The folder s apps will be relocated to the Apps screen Edge panel You can access yourfavourite apps and features from the Edge panels Drag the Edge panel handle towards the centre of the scree...

Страница 26: ...yourpersonal information by preventing others from accessing yourdevice Aftersetting the screen lock method the device will require an unlock code wheneverunlocking it You can set yourdevice to perfo...

Страница 27: ...quired Battery charging Battery powerlevel The status barmay not appearat the top of the screen in some apps To display the status bar drag down from the top of the screen Some indicatoricons appearon...

Страница 28: ...swipe upwards on the screen You can use the following functions on the notification panel Check the notification details and perform various actions Clearall notifications Open Settings Access the not...

Страница 29: ...frequently used SmartThings devices and scenes on the notification panel 1 Open the notification panel and tap Device control Nearby connected devices and SmartThings devices and scenes will appear 2...

Страница 30: ...x 4 keyboard a key has three orfourcharacters To entera character tap the corresponding key repeatedly until the desired characterappears Additional keyboard functions Enteremojis stickers and more Yo...

Страница 31: ...copied to the clipboard 4 Touch and hold where the text is to be inserted and tap Paste To paste text that you have previously copied tap Clipboard and select the text Extracting text While using some...

Страница 32: ...n option PlayStore Purchase and download apps Open the PlayStore app Browse apps by category orsearch forapps by keyword To change the auto update settings tap youraccount icon tap Settings Network pr...

Страница 33: ...check orchange app permission settings by permission category open Settings and tap Apps Permission manager Select an item and select an app If you do not grant permissions to apps the basic features...

Страница 34: ...0 and up tap the first digit s of the number and then touch and hold the last digit Forexample if you set the number123 as a speed dial number tap 1 tap 2 and then touch and hold 3 Making an internati...

Страница 35: ...second call the first call will be resumed Hold call Hold a call Video call Switch to a video call Bluetooth Switch to a Bluetooth headset if it is connected to the device Speaker Turn speakerphone o...

Страница 36: ...ts Import contacts 2 Follow the on screen instructions to import contacts Syncing contactswithyourweb accounts Sync yourdevice contacts with online contacts saved in yourweb accounts such as your Sams...

Страница 37: ...s 1 Open the Contacts app and tap Edit 2 Select contacts and tap Share 3 Select a sharing method Creating groups You can add groups such as family orfriends and manage contacts by group 1 Open the Con...

Страница 38: ...are roaming Sending messages 1 Open the Messages app and tap 2 Add recipients and entera message To record and send a voice message touch and hold and sayyourmessage The recording icon appears onlywhi...

Страница 39: ...read two fingers apart orpinch on the screen Sorting messages You can sort messages by category Open the Messages app and tap Conversations If the category option does not appear tap Settings and tap...

Страница 40: ...Open the Camera app You can also open the app by pressing the Side button twice ordragging to the left on the locked screen Some camera features are not available when you open the Camera app from the...

Страница 41: ...ain Make sure that the lens is not damaged orcontaminated Otherwise the device may not work properly in some modes that require high resolutions Yourdevice s camera features a wide angle lens Minordis...

Страница 42: ...from automatically adjusting based on changes to the subjects orlight sources Touch and hold the area to focus the AF AE frame will appearon the area and the focus and exposure setting will be locked...

Страница 43: ...ht in the centre portion of the shot to calculate the exposure of the shot Matrix metering averages the entire scene Spot metering uses the light in a concentrated centre area of the shot to calculate...

Страница 44: ...and take a picture If you tap you can download filters from GalaxyStore Video mode The camera adjusts the shooting options automatically depending on the surroundings 1 On the shooting modes list tap...

Страница 45: ...You can also apply a background effect and edit it after taking a picture 1 On the shooting modes list tap PORTRAIT 2 Tap and drag the background bluradjustment barto adjust the blurlevel 3 When Read...

Страница 46: ...e picture becomes brighter This is ideal forpictures of scenery orpictures taken at night A fast shutterspeed allows less light in This is ideal forcapturing pictures of fast moving subjects EV Change...

Страница 47: ...ou use a tripod you can get brighterand steadierresults 1 On the shooting modes list tap MORE NIGHT 2 Tap and hold yourdevice steady until shooting is complete Panorama mode Using panorama mode take a...

Страница 48: ...start playing Up to two slow motion sections will be created based on the video To edit the slow motion section tap and drag the section editing barto the left or right Start bracket Slow motion sect...

Страница 49: ...he bottom left cornerwhen taking pictures High efficiencypictures Take pictures in the High Efficiency Image Format HEIF Selfies Save selfies as previewed Set the device to save pictures as they appea...

Страница 50: ...s Select additional shooting methods fortaking a picture or recording a video Settings to keep Keep the last settings you used such as the shooting mode when you open the camera Storage location Selec...

Страница 51: ...ery Introduction Access images and videos stored in yourdevice You can also manage images and videos by album orcreate stories Using Gallery Open the Gallery app Search forimages and videos Sync image...

Страница 52: ...with others Image and video thumbnail Modify the image Check details and additional features View the content on a large screen using the Smart View feature Add the image to favourites Cropping enlar...

Страница 53: ...ions Rotate the screen Change the playback speed Skip to the next video Touch and hold to fast forward Pause and resume playback Change the screen ratio View the content on a large screen using the Sm...

Страница 54: ...The Gallery app and the cloud will be synced When yourGallery app is synced with the cloud pictures and videos you take will also be saved in the cloud You can access images and videos saved in the cl...

Страница 55: ...Open the Camera app and tap MORE AR ZONE Some features may not be available depending on the carrierormodel AR Emoji Studio Create emojis anywayyou want and have fun using them in various features Cre...

Страница 56: ...jis to delete and then tap Delete Creating an AR emoji shortvideo and decoratingyourdevicewith it You can create a short video with an emoji and use it as a wallpaperorcall background image 1 Open the...

Страница 57: ...Done Save Emoji Pose AR Emoji Stickers When you create AR emojis stickers with emoji expressions and actions will be created automatically You can also create yourown stickers by changing the express...

Страница 58: ...tickers in chats You can use youremoji stickers during a conversation through messages oron a social network The following actions are an example of using youremoji stickers in the Messages app 1 Whil...

Страница 59: ...ow Using multiple apps at once Introduction Run two apps at the same time in split screen view You can also run multiple apps at the same time in the pop up view Split screen view Pop up view Some app...

Страница 60: ...he pop up view swipe from the top cornertowards the middle of the screen To use this feature open Settings tap Advanced features Multiwindow and then tap the Swipe forsplit screen orSwipe forpop upvie...

Страница 61: ...the app windows to the edge of the screen the windowwill be maximised Moving pop upwindows To move a pop up window tap the multi window handle and drag it to a new location Savingyourown split screen...

Страница 62: ...webpage Open the homepage Move between pages More options Refresh the current webpage Manage tabs Use Secret mode Access yourbookmarks Using Secret mode If you set a password forSecret mode you can p...

Страница 63: ...p When running this app forthe first time orrestarting it afterperforming a data reset follow the on screen instructions to complete the setup To edit items on the Samsung Health home screen tap Edit...

Страница 64: ...n you are finished composing the note tap the Back button to save it If you want to save the note in anotherfile format tap Save as file Deleting notes Touch and hold a note to delete and tap Delete S...

Страница 65: ...reen lock method oryourcreated PIN will be used when turning on the Parental controls feature orclosing Samsung Kids Using parental controls features You can configure the settings forSamsung Kids and...

Страница 66: ...GalaxyWearable app you can manage yourwearable devices When you connect yourphone to the wearable device you can customise the wearable device s settings and apps Open the GalaxyWearable app Tap Conti...

Страница 67: ...tifications forto do items Registerto do items as reminders and receive notifications according to the condition you set To receive more accurate notifications connect to a Wi Fi ormobile network To u...

Страница 68: ...ld a reminder tick reminders to delete and then tap Delete Voice Recorder Record orplayvoice recordings 1 Open the Voice Recorder app 2 Tap to start recording Speak into the microphone Tap to pause re...

Страница 69: ...anel tap Use the unit conversion tool You can convert various values such as area length ortemperature into otherunits Display the scientific calculator Gaming Hub Gaming Hub gathers yourgames downloa...

Страница 70: ...Boosterwhile playing games To open the Game Boosterpanel while playing games tap on the navigation bar If the navigation baris hidden drag upwards from the bottom of the screen to show it If you have...

Страница 71: ...above a certain level Opening apps in pop upwindowswhile playing games You can open apps in pop up windows while playing a game Tap and select an app from the apps list SmartThings Control and manage...

Страница 72: ...ct an image 2 On the otherdevice open the notification panel swipe downwards and then tap Quick Share to turn it on If you cannot find Quick Share on the quick settings panel tap Edit and drag the but...

Страница 73: ...nd yourphone Contacts only Only allow Samsung users in yourcontacts to share with your phone Anyone nearby Allow any nearby devices to share with yourphone Music Share Introduction Using the Music Sha...

Страница 74: ...music on yourphone togetherthrough yourBuds and yourfriend s Buds This feature is supported only on the Galaxy Buds series 1 Make sure that each phone and pairof Buds are connected Referto Pairing wit...

Страница 75: ...hrough a computerconnection Access and use the mobile device s data such as apps orpictures on a Windows computer It is recommended to use the latest version of Windows and the Phone Link app to fully...

Страница 76: ...o access some apps To check out more app information access each app s help menu Chrome Search forinformation and browse webpages Gmail Send orreceive emails through the Google Mail service Maps Find...

Страница 77: ...s and videos from various sources in one place Google Search foritems on the internet oryourdevice Meet Make video calls orcreate orjoin video meetings Messages Send and receive messages on yourdevice...

Страница 78: ...e and Bluetooth On the Settings screen tap Connections Wi Fi Turn on the Wi Fi feature to connect to a Wi Fi network and access the internet orothernetwork devices Referto Wi Fi formore information Bl...

Страница 79: ...the mobile data connection when the amount of mobile data you have used reaches yourspecified limit You can turn on the data saverfeature to prevent some apps running in the background from sending o...

Страница 80: ...Wi Fi network quality information such as the speed and stability On the Settings screen tap Connections Wi Fi and tap the switch to turn it on The network quality information will appearunderthe Wi F...

Страница 81: ...e list Bluetooth Use Bluetooth to exchange data ormedia files with otherBluetooth enabled devices Precautions forusing Bluetooth Samsung is not responsible forthe loss interception ormisuse of data se...

Страница 82: ...confirm The devices will be connected when the otherdevice accepts the Bluetooth connection request To unpairthe devices tap next to the device name to unpairand tap Unpair Sending and receiving data...

Страница 83: ...ad NFC tags orreceive data Making paymentswith the NFC feature Before you can use the NFC feature to make payments you must registerforthe mobile payment service To registerorget more information abou...

Страница 84: ...n set the device to use only mobile data forapps that you want to keep secure orstreaming apps that can be disconnected Even if you do not turn off the Wi Fi feature the apps will open using the mobil...

Страница 85: ...talled on the device You can search foravailable printers oradd one manually to print files Referto Printing for more information VPN Set up virtual private networks VPNs on yourdevice to connect to a...

Страница 86: ...Share Change the Music Share settings Referto Music Share formore information Auto switch Buds Set the Galaxy Buds to switch from anotherdevice to yourphone when you make oranswera call play media an...

Страница 87: ...ngs formore information Android Auto Connect yourdevice to a vehicle and control some of yourdevice s features on the vehicle s display Modes and Routines Introduction Select a mode based on yourcurre...

Страница 88: ...set the running condition as Start manually you can run them manually by tapping the button wheneveryou want To run routines manually tap next to the routine you want to run Alternatively tap the rout...

Страница 89: ...sound from a specific app separately on the otheraudio device Referto Separate app sound formore information Some features may not be available depending on the model Sound qualityand effects Set the...

Страница 90: ...ounds separately and tap the Back button 3 Select a device forplaying the selected app s media sound Notifications Change the notification settings On the Settings screen tap Notifications App notific...

Страница 91: ...style Screen zoom Make the items on the screen largerorsmaller Full screen apps Select apps to use with the full screen aspect ratio Camera cutout Set the device to hide the front camera from the scr...

Страница 92: ...ttings Showbatterypercentage Display the remaining battery percentage on the status bar Batteryinformation Check out battery information such as the battery capacity The usage time left shows the time...

Страница 93: ...selected lock method Lock screen Change the settings of the items displayed on the locked screen and the wallpaperforthe locked screen Widgets Change the settings of the items displayed when you tap t...

Страница 94: ...n the Settings screen tap Securityand privacy Lock screen Change the settings forthe locked screen Account security Change the settings foryouraccounts Lost device protection Turn the Find My Mobile f...

Страница 95: ...rpassword you set when registering the face Be careful not to forget yourpattern PIN orpassword If you change the screen lock method to Swipe orNone which are not secure all of yourbiometric data will...

Страница 96: ...screenwithyourface You can unlock the screen with yourface instead of using a pattern PIN orpassword 1 On the Settings screen tap Securityand privacy Biometrics Face recognition 2 Unlock the screen u...

Страница 97: ...ap Securityand privacy More securitysettings Secure Folder 2 Follow the on screen instructions to complete the setup When a pop up window asking whetheryou want to reset the Secure Folderlock type wit...

Страница 98: ...tent mayvary depending on the content type Moving content from Secure Folder Move content from Secure Folderto the corresponding app in the default storage The following actions are an example of movi...

Страница 99: ...der to turn off the feature If you cannot find Secure Folder on the quick settings panel tap Edit and drag the button overto add it If you want to show the Secure Folderagain open Settings tap Securit...

Страница 100: ...twork carrier or model Selecting apps to protect using SecureWi Fi Select apps to protect using Secure Wi Fi so that you can safely protect data such as yourpassword oryouractivity in apps from being...

Страница 101: ...tings screen tap Safetyand emergency Medical info Enteryourmedical information Emergencycontacts Add youremergency contacts EmergencySOS Set the device to make an emergency call to the preset number w...

Страница 102: ...a and settings safe on your device You can back up yoursensitive information You must sign in to yourGoogle Account to back up data Smart Switch Open Smart Switch and transferdata from yourprevious de...

Страница 103: ...you want 3 Tick items you want to restore and tap Restore Google Configure settings forsome features provided by Google On the Settings screen tap Google Advanced features Options Turn on advanced fea...

Страница 104: ...second app and use two separate accounts forthe same messengerapp Referto Dual Messengerformore information Some features may not be available depending on the carrierormodel Motions and gestures Tur...

Страница 105: ...app you want to uninstall and tap Uninstall All data related to the second app will be deleted If you uninstall the first app the second app will also be deleted DigitalWellbeing and parental control...

Страница 106: ...system security You can also optimise the device Optimisingyourdevice On the Settings screen tap Device care Optimise now The quick optimisation feature improves device performance through the followi...

Страница 107: ...of the internal storage in the Specification section foryourdevice on the Samsung website Memory On the Settings screen tap Device care Memory To speed up yourdevice by stopping apps running in the b...

Страница 108: ...anagement Customise yourdevice s system settings orreset the device On the Settings screen tap General management Language Select device languages Referto Adding device languages formore information A...

Страница 109: ...ge will be added to yourlanguages list If you changed the default language the selected language will be added to the top of the list To change the default language from yourlanguages list select the...

Страница 110: ...ck forand install updates manually Auto download overWi Fi Set the device to download updates automaticallywhen connected to a Wi Fi network Last update Check out information about the last software u...

Страница 111: ...ation such as the SIM card status Wi Fi MAC address and serial number Legal information Access legal information related to the device such as safety information and the open source licence Software i...

Страница 112: ...es caused by edited registry settings ormodified operating system software Attempting to customise the operating system may cause the device orapps to work improperly Software sound sources wallpapers...

Страница 113: ...tness based on the surrounding environment open Settings tap Display and then tap the Adaptive brightness switch to turn it on Depending on the region ormodel some devices are required to receive appr...

Страница 114: ...keep yourdevice more than15 cm apart Stop using yourdevice if you suspect any interference with yourmedical device and consult yourphysician oryour medical device manufacturer Instructional icons Warn...

Страница 115: ...ange without priornotice You can purchase additional accessories from yourlocal Samsung retailer Make sure they are compatible with the device before purchase Use only Samsung approved accessories Usi...

Страница 116: ...ntain the waterresistance Do not expose the device to watermoving with force A sudden rise in the water pressure may exceed the guaranteed level of waterresistance In places such as a sauna orsteam ro...

Страница 117: ...not being clearduring a call The touch screen and otherfeatures may not work properly if the device is used in water Do not connect the chargerorany accessories until the device is completely dry The...

Страница 118: ...If the lowerpart of the device overheats it could be because the connected USB cable is damaged Replace the damaged USB cable with a new Samsung approved one When using a wireless charger do not plac...

Страница 119: ...g the Mobile Hotspot and Tethering feature When using the device in areas with weak signals orno reception When charging the batterywith a damaged USB cable When the device s multipurpose jack is dama...

Страница 120: ...e reaches a certain temperature a warning message will appearto prevent device failure skin irritation and damage and battery leakage Running apps will be closed and all calling and otherfeatures will...

Страница 121: ...o not expose yourdevice to direct sunlight forextended periods Do not use orstore yourdevice forextended periods in very hot areas such as inside a carin the summertime Do not place the device in any...

Страница 122: ...PIN requirement is turned on you must enterthe PIN supplied with the SIM orUSIM card You can turn off this feature by using the Lock SIM card menu PUK YourSIM orUSIM card is blocked usually as a resul...

Страница 123: ...e touch screen may malfunction The touch screen may malfunction in humid conditions orwhen exposed to water Restart yourdevice to clearany temporary software problems Ensure that yourdevice software i...

Страница 124: ...speaking on a call Ensure that you are not covering the built in microphone Ensure that the microphone is close to yourmouth If you are using headphones ensure that they are properly connected Sound...

Страница 125: ...able and the useful charge will get shorterovertime Errormessages appearwhen opening the camera Yourdevice must have sufficient available storage and battery powerto operate the camera app If you rece...

Страница 126: ...ices may not work properly Yourdevice supports multimedia files that are authorised byyourcarrierorproviders of additional services Some content circulated on the internet such as ringtones videos orw...

Страница 127: ...vice Otherwise you cannot restore data if it is damaged orlost Samsung is not responsible forthe loss of data stored in the device A small gap appears around the outside of the device case This gap is...

Страница 128: ...n storage and retrieval system Trademarks SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics Co Ltd Bluetooth is a registered trademark of Bluetooth SIG Inc worldwide Wi Fi...

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