Troubleshooting
213
Subjects come out too dark because of backlighting
When the light source is behind the subject or when there is a high contrast between light
and dark areas, the subject may appear too dark.
•
Avoid shooting toward the sun.
•
Set the flash option to
Fill in
.
•
Adjust the exposure value.
•
Set the metering option to
Spot
if a subject is in the centre of the frame.
When you cannot turn on the device
•
Ensure that the battery is inserted. Refer to
Installing the SIM or USIM card and battery
for
details.
•
Charge the battery.
When you cannot take photos or videos
•
Your storage may be full. Delete unnecessary files, or insert a new memory card.
•
Format the memory card.
•
The memory card may be defective. Purchase a new card.
•
Ensure that the device is turned on.
•
Charge the battery.
•
Ensure that the battery is inserted. Refer to
Installing the SIM or USIM card and battery
for
details.
When the flash is not functional
•
The flash option may be set to
Off
.
•
In some modes, the flash is disabled.
When the flash fires unexpectedly
The flash may fire unexpectedly due to static electricity. The device is not malfunctioning.