Section 2: Product Warranty
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flooding, dirt, windstorm, lightning, earthquake, exposure
to weather conditions, theft, blown fuse, or improper use
of any electrical source; (i) defects or damage resulting
from cellular signal reception or transmission, or viruses
or other software problems introduced into the Product;
or (j) Product used or purchased outside the United
States. This Limited Warranty covers batteries only if
battery capacity falls below 80% of rated capacity or
the battery leaks, and this Limited Warranty does not
cover any battery if (i) the battery has been charged by a
battery charger not specified or approved by SAMSUNG
for charging the battery; (ii) any of the seals on the
battery are broken or show evidence of tampering; or (iii)
the battery has been used in equipment other than the
SAMSUNG device for which it is specified.
What are SAMSUNG’s obligations?
During the applicable warranty period, provided the
Product is returned in accordance with the terms of this
Limited Warranty, SAMSUNG will repair or replace the
Product, at SAMSUNG’s sole option, without charge.
SAMSUNG may, at SAMSUNG’s sole option, use rebuilt,
reconditioned, or new parts or components when
repairing any Product, or may replace the Product with a
rebuilt, reconditioned or new Product.
Repaired/replaced cases, pouches and holsters will
be warranted for a period of ninety (90) days. All other
repaired/replaced Products will be warranted for a
period equal to the remainder of the original Limited
Warranty on the original Product or for ninety (90)
days, whichever is longer. All replaced Products, parts,
components, boards and equipment shall become the
property of SAMSUNG. Except to any extent expressly
allowed by applicable law, transfer or assignment of this
Limited Warranty is prohibited.
What must you do to obtain warranty service?
To obtain service under this Limited Warranty, you must
return the Product to an authorized phone service facility
in an adequate container for shipping, accompanied by
the sales receipt or comparable proof of sale showing
the original date of purchase by the first consumer
purchaser, the serial number of the Product and the
seller’s name and address.
To obtain assistance on where to deliver the Product,
please call SAMSUNG Customer Care at 1 800
SAMSUNG (726 7864). If SAMSUNG determines that
any Product is not covered by this Limited Warranty, you
must pay all parts, shipping, and labor charges for the
repair or return of such Product.
same information. These are the only two forms of notice
that will be effective to opt out of this dispute resolution
procedure. Opting out of this dispute resolution
procedure will not affect the coverage of the Limited
Warranty in any way, and you will continue to enjoy the
benefits of the Limited Warranty.
Severability
If any portion of this Limited Warranty is held to be
illegal or unenforceable, such partial illegality or
unenforceability shall not affect the enforceability of the
remainder of the Limited Warranty. [013016]
Terms & Conditions of Sale and Standard
Limited Warranty
What is covered and for how long?
The warranty period commences upon the date of
purchase by the first consumer purchaser and continuing
for the following specified period of time after that date:
Device
1 Year
Battery(ies)*
1 Year
Other Accessories*
1 Year
*If applicable.
What is not covered?
This Limited Warranty is conditioned upon proper use of
the Product.
This Limited Warranty does not cover: (a) defects or
damage resulting from accident, misuse, abnormal
use, abnormal conditions, improper storage, exposure
to liquid, moisture, dampness, sand or dirt, neglect,
or unusual physical, electrical or electromechanical
stress; (b) scratches, dents and cosmetic damage, unless
caused by SAMSUNG; (c) defects or damage resulting
from excessive force or use of a metallic object when
pressing on a touch screen; (d) equipment that has the
serial number or the enhancement data code removed,
defaced, damaged, altered or made illegible; (e) ordinary
wear and tear; (f) defects or damage resulting from
the use of Product in conjunction or connection with
accessories, products, or ancillary/peripheral equipment
not furnished or approved by SAMSUNG; (g) defects
or damage resulting from improper testing, operation,
maintenance, installation, service, or adjustment not
furnished or approved by SAMSUNG, including but not
limited to installation of unauthorized software and
unauthorized root access, both of which shall void this
limited warranty; (h) defects or damage resulting from
external causes such as collision with an object, fire,
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