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Printing problems

288

6. Troubleshooting

The machine does not
print.

The machine may be configured incorrectly.

Check the

Printing Preferences

to ensure that all of the print settings are correct.

The printer driver may be incorrectly installed.

Uninstall and reinstall the machine’s driver.

The machine is malfunctioning.

Check the display message on the control panel to see if the machine is indicating a
system error. Contact a service representative.

The document size is so big that the hard disk
space of the computer is insufficient to access the
print job.

Get more hard disk space and print the document again.

The output tray is full.

Once the paper is removed from the output tray, the machine resumes printing.

The machine selects print
materials from the wrong
paper source.

The paper option that was selected in the

Printing Preferences

may be incorrect.

For many software applications, the paper source selection is found under the

Paper

tab

within the

Printing Preferences

(see "Opening printing preferences" on page 54).

Select the correct paper source. See the printer driver help screen (see "Using help" on
page 55).

A print job is extremely
slow.

The job may be very complex.

Reduce the complexity of the page or try adjusting the print quality settings.

Half the page is blank.

The page orientation setting may be incorrect.

Change the page orientation in your application (see "Opening printing preferences" on
page 54). See the printer driver help screen (see "Using help" on page 55).

The paper size and the paper size settings do not
match.

Ensure that the paper size in the printer driver settings matches the paper in the tray.

Or, ensure that the paper size in the printer driver settings matches the paper selection
in the software application settings you use (see "Opening printing preferences" on
page 54).

The machine prints, but
the text is wrong,
garbled, or incomplete.

The machine cable is loose or defective.

Disconnect the machine cable and reconnect. Try a print job that you have already
printed successfully. If possible, attach the cable and the machine to another computer
that you know works and try a print job. Finally, try a new machine cable.

Condition

Possible cause

Suggested solutions

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Содержание SCX-3405W

Страница 1: ... printer To add the printer to your UNIX system run installprinter from the command line This will bring up the Add Printer Wizard window Setup the printer in this window according to the following steps 1 Type the name of the printer 2 Select the appropriate printer model from the model list 3 Enter any description corresponding to the type of the printer in the Type field This is optional 4 Spec...

Страница 2: ...Installing driver over the network 152 2 Using a Network Connected Machine 11 Check the Make Default option to set this printer as default 12 Click OK to add the printer ...

Страница 3: ...rk with a network cable 2 Turn on the machine 3 Print a Network Configuration Report that will check IPv6 addresses see Printing a network configuration report on page 141 4 Select Start Control Panel Printers and Faxes 5 Click Add a printer in the left pane of the Printers and Faxes windows 6 Click Add a local printer in the Add Printer windows 7 The Add Printer Wizard window appears Follow the i...

Страница 4: ...er request DHCPv6 Off Never use DHCPv6 regardless of router request Router Use DHCPv6 only when requested by a router 11 From the SyncThru Web Service For models that do not have the display screen on the control panel you need to access SyncThru Web Service first using the IPv4 address and follow the below procedure to use IPv6 1 Access a web browser such as Internet Explorer from Windows GEnter ...

Страница 5: ... button Using SyncThru Web Service 1 Start a web browser such as Internet Explorer that supports IPv6 addressing as a URL 2 Select one of the IPv6 addresses Link local Address Stateless Address Stateful Address Manual Address from Network Configuration Report see Printing a network configuration report on page 141 3 Enter the IPv6 addresses e g http FE80 215 99FF FE66 7701 Address must be enclosed...

Страница 6: ...n your computer and the machine at a time Wireless network name and network key Wireless networks require higher security so when an access point is first set up a network name SSID the type of security used and a Network Key are created for the network Ask your network administrator about this information before proceeding with the machine installation Infrastructure mode This is an environment g...

Страница 7: ...method from the below table Some wireless network installation types may not be available depending on the model or country Set up method Connecting method Description Reference From the machine s control panel Using the WPS recommended See Machines with a display screen on page 160 See Machines without a display screen on page 161 Using the menu button See Using the menu button on page 162 ...

Страница 8: ... Access point via WPS button without a USB cable connection Windows user see Access point via WPS button without a USB cable connection on page 167 Macintosh user see Setting the access point using the WPS button on page 176 Ad hoc via USB cable Windows user see Ad hoc via USB cable on page 169 Macintosh user see Ad hoc via USB cable on page 178 Using a network cable See Using a network cable on p...

Страница 9: ...ay differ depending on the access point or wireless router you are using Items to prepare Check if the access point or wireless router supports Wi Fi Protected Setup WPS Check if your machine supports Wi Fi Protected Setup WPS Networked computer PIN mode only Choosing your type There are two methods available to connect your machine to a wireless network using the WPS button on the control panel T...

Страница 10: ...reless network the WPS LED light stays on c APSSID After completing the wireless network connection process the AP s SSID information appears on the display Connecting in PIN mode 1 Press and hold the WPS button on the control panel for more than 2 seconds 2 The eight digit PIN appears on the display You need to enter the eight digit PIN within two minutes on the computer that is connected to the ...

Страница 11: ...l panel for about 5 seconds You can find your machine s PIN 2 Press and hold the WPS button on the control panel for more than 4 seconds until the status LED stays on The machine starts connecting to the access point or wireless router 3 You need to enter the eight digit PIN within two minutes on the computer that is connected to the access point or wireless router The LED blinks slowly for up to ...

Страница 12: ...rrent job is finished the light blinks fast on the WPS LED Then the wireless network connection is automatically disconnected and the WPS LED turns off 15 Using the menu button Some menus may not appear in the display depending on options or models If so it is not applicable to your machine see Menu overview on page 33 Before starting you will need to know the network name SSID of your wireless ne...

Страница 13: ...grams or All Programs Samsung Printers your printer driver name Wireless Setting Program Access point via USB cable Items to prepare Access point Network connected computer Software CD that was provided with your machine A machine installed with a wireless network interface USB cable Creating the infrastructure network 1 Check whether the USB cable is connected to the machine 2 Turn on your comput...

Страница 14: ... the WPS button See Access point via WPS button without a USB cable connection on page 167 7 Select the method to use from the wireless set up method window Configure the wireless settings manually Go to step 8 Configure the wireless settings by pressing the WPS button on theaccesspoint Connect to the wireless network by press the WPS button on the access point or wireless router Follow the instru...

Страница 15: ...yption Select the encryption None WEP64 WEP128 TKIP AES TKIP AES Network Key Enter the encryption network key value Confirm Network Key Confirm the encryption network key value WEP Key Index If you are using WEP Encryption select the appropriate WEP Key Index The wireless network security window appears when the access point has security settings The wireless network security window appears The wi...

Страница 16: ...ator to get the static IP address For example If the computer s network information is as shown below IP address 169 254 133 42 Subnet Mask 255 255 0 0 Then the machine s network information should be as follows IP address 169 254 133 43 Subnet Mask 255 255 0 0 Use the computer s subnet mask Gateway 169 254 133 1 10 When the window that tells you that the network cable connection is confirmed appe...

Страница 17: ...int a test page click Print a test page Otherwise just click Next and go to step 18 17 If the test page prints out correctly click Yes If not click No to reprint it 18 If you want to register your machine with the Samusng web site and receive useful information click On line Registration If not click Finish Access point via WPS button without a USB cable connection For models that have a WPS butto...

Страница 18: ...ter supports WPS or not If the access point or wireless router has a WPS button select Yes and click Next 7 Follow the instructions on the window to set up the wireless network For models with a display screen follow the steps below a Press and hold the WPS button on the control panel for about 2 4 seconds The machine waits up to 2 minutes for the WPS button on the access point or a router to be p...

Страница 19: ...Confirm Printer Connection window appears 10 Select the components to be installed Click Next 11 After selecting the components you can also change the machine name set the machine to be shared on the network set the machine as the default machine and change the port name of each machine Click Next 12 After the installation is finished a window asking you to print a test page appears If you want t...

Страница 20: ... to change the ad hoc settings click the Advanced Setting button Enter the wireless Network Name Enter the SSID name you want SSID is case sensitive Operation Mode Select ad hoc Channel Select the channel Auto Setting or 2412 MHz to 2467 MHz Authentication Select an authentication type Open System Authentication is not used and encryption may or may not be used depending on the need for data secur...

Страница 21: ...twork information is as shown follows IP address 169 254 133 42 Subnet Mask 255 255 0 0 Then the machine s network information should be as below IP address 169 254 133 43 Subnet Mask 255 255 0 0 Use the computer s subnet mask Gateway 169 254 133 1 9 The Wireless Network Setting Complete window appears Click Next 10 When the wireless network settings are completed disconnect the USB cable between ...

Страница 22: ...r access point and machine 3 Insert the supplied software CD into your CD ROM drive 4 Double click the CD ROM icon that appears on your Macintosh desktop 5 Double click the MAC_Installer folder Installer OS X icon 6 Click Continue 7 Read the license agreement and click Continue 8 Click Agree to agree to the license agreement 9 When the message that warns that all applications will close on your co...

Страница 23: ...he method to use from the wireless set up method window Configure the wireless settings manually Go to step 13 Configure the wireless settings by pressing the WPS button on theaccesspoint Connect to the wireless network by press the WPS button on the access point or a wireless router Follow the instructions in the window When you are done setting the wireless network settings go to step 16 13 Afte...

Страница 24: ...Key Confirm the encryption network key value WEP Key Index If you are using WEP Encryption select the appropriate WEP Key Index The wireless network security window appears when the access point has security enabled The wireless network security window appears The window may differ according to its security mode WEP or WPA WEP Select Open System or Shared Key for the authentication and enter the W...

Страница 25: ...o get the static IP address For example If the computer s network information is shown as follows IP address 169 254 133 42 Subnet Mask 255 255 0 0 Then the machine s network information should be as shown below IP address 169 254 133 43 Subnet Mask 255 255 0 0 Use the computer s subnet mask Gateway 169 254 133 1 15 When the window that tells you that the network cable connection is confirmed appe...

Страница 26: ...have a WPS button you can set the wireless network using the WPS button without a USB connection and access point or a router WPS button Items to prepare Access point or wireless router Network connected computer Software CD that was provided with your machine A machine installed with a wireless network interface Creating the infrastructure network 1 Turn on your computer access point and machine ...

Страница 27: ...router supports WPS or not If the access point or wireless router has a WPS button select Yes and click Next 12 Follow the instructions in the window to set up the wireless network For models with a display screen follow the steps below a Press and hold the WPS button on the control panel for about 2 4 seconds The machine waits up to 2 minutes for the WPS button on the access point or a router to ...

Страница 28: ... network set up is completed After installation is finished click Quit After completing the wireless network connection you need to install a machine driver to print from an application see Installation for Macintosh on page 134 Ad hoc via USB cable If you do not have an access point AP you may still connect the machine wirelessly to your computer by setting up an ad hoc wireless network by follow...

Страница 29: ...reless Network Name Enter the SSID name SSID is case sensitive Operation Mode Select ad hoc Channel Select the channel Auto Setting or 2412 MHz to 2467 MHz Authentication Select an authentication type Open System Authentication is not used and encryption may or may not be used depending on the need for data security Shared Key Authentication is used A device that has a proper WEP key can access th...

Страница 30: ... address and other network configuration values for the machine For example If the computer s network information is shown as follows IP address 169 254 133 42 Subnet Mask 255 255 0 0 Then the machine s network information should be as shown below IP address 169 254 133 43 Subnet Mask 255 255 0 0 Use the computer s subnet mask Gateway 169 254 133 1 14 When the window that tells you that the networ...

Страница 31: ...twork configuration report on page 141 IP setting using SetIP Program Windows This program is used to manually set the network IP address of your machine using its MAC address to communicate with the machine The MAC address is the hardware serial number of the network interface and can be found in the Network Configuration Report See Setting IP address on page 141 Configuring the machine s wireles...

Страница 32: ...SSID Service Set Identifier is a name that identifies a wireless network access points and wireless devices attempting to connect to a specific wireless network must use the same SSID The SSID is case sensitive Operation Mode Operation Mode refers to the type of wireless connections see Wireless network name and network key on page 156 Ad hoc Allows wireless devices to communicate directly with ea...

Страница 33: ...gin ID admin Password sec00000 5 When the SyncThru Web Service window opens click Network Settings 6 Click Wireless Custom You can also turn the Wi Fi network on off 20 Setting the Wi Fi Direct for mobile printing Wi Fi Direct is an easy to setup peer to peer connecting between method for your printer and a mobile device that provides a secure connection and better throughput than ad hoc mode With...

Страница 34: ... wired or wireless network We recommend using the default local IP address the default local IP address of the printer for Wi Fi Direct is 192 168 3 1 Group Owner Activate this option to assign the printer the Wi Fi Direct group s owner The Group Owner acts similar to a wireless access point We recommend activating this option Network Key If your printer is a Group Owner a Network Key is required ...

Страница 35: ...ill be connected to your mobile device If your mobile device does not support WPS you need to enter the Network Key of a printer instead of pushing the WPS button 21 Troubleshooting Problems during setup or driver installation Printers Not Found Your machine may not be turned on Turn on your computer and the machine USB cable is not connected between your computer and machine Connect the machine t...

Страница 36: ...ork environment The machine uses the static address when the computer is configured to static address For example If the computer s network information is as shown below IP address 169 254 133 42 Subnet Mask 255 255 0 0 Then the machine s network information should be as below IP address 169 254 133 43 Subnet Mask 255 255 0 0 Use the computer s subnet mask Gateway 169 254 133 1 Other problems If p...

Страница 37: ...ting a network configuration report see Printing a network configuration report on page 141 Check the wireless environment You might not be able to connect to the network in the infrastructure environment where you need to type in a user s information before connecting to the access point or wireless router This machine only supports IEEE 802 11 b g n and Wi Fi Other wireless communication types e...

Страница 38: ...how to browse the current status of your machine and the method of setting for advanced machine setup Before you begin reading a chapter 189 Print menu 190 Copy menu 191 Fax menu 198 Scan menu 202 System setup 204 Admin setup 216 Custom setup 217 ...

Страница 39: ...ps for using this chapter The control panel provides access to various menus to set up the machine or use the machine s functions These menus can be accessed by pressing Menu Some menus may not appear on the display depending on options or models If so it is not applicable to your machine For models that do not have the Menu on the control panel this feature is not applicable see Control panel ove...

Страница 40: ...ion Orientation Selects the direction in which information is printed on a page Copies You can enter the number of copies using the number keypad Resolution Specifies the number of dots printed per inch dpi The higher the setting the sharper printed characters and graphics Darkness Lightens or darkens the print on the page The Normal setting usually produces the best result Use the Light toner den...

Страница 41: ...rge Reduces or enlarges the size of a copied image see Reduced or enlarged copy on page 60 If the machine is set Eco mode reduce and enlarge features are not available Darkness Adjusts the brightness level to make a copy that is easier to read when the original contains faint markings and dark images see Darkness on page 59 Contrast Adjusts the contrast level to scan an original that is easier to ...

Страница 42: ...lowed by a second complete document On Prints output in sets to match the sequence of originals Off Prints output sorted into stacks of individual pages Item Description 2 up or 4 up N up Copy Reduces the size of the original images and prints 2 or 4 pages onto one sheet of paper This copy feature is available only when you load originals into the document feeder Item Description 1 2 1 2 3 4 ...

Страница 43: ...als on the scanner glass Your original is divided into 9 portions Each portion is scanned and printed one by one in the following order Item Description Clone Copy Prints multiple original images on a single page The number of images is automatically determined by the original image and the paper size This copy feature is available only when you place originals on the scanner glass You cannot adju...

Страница 44: ... originals on the scanner glass Item Description Booklet The machine automatically prints on one or both sides of the paper which are then folded to produce a booklet with all of the pages in the correct sequence The machine will reduce and correctly adjust the position of each image to fit on the selected paper Adjust Bkgd Prints an image without its background This copy feature removes the backg...

Страница 45: ...e spots drill holes fold creases and staple marks along any of the four edges of a document Off Does not use this feature SmallOriginal rases the edge of the original if it is small This feature is available only when you place originals on the scanner glass Hole Punch Erases the marks of bookbinding holes Book Center Erases the middle part of the paper which is black and horizontal when you copy ...

Страница 46: ...it when you want to have large gray letters reading DRAFT or CONFIDENTIAL printed diagonally across the first page or all pages of a document Duplex You can set the machine to print copies on both sides of paper Off Prints in normal mode 1 2Side Short 1 2Side Long Item Description 2 5 3 Duplex continue 2 1Side 2 2Side 2 1Side ROT2 Item Description ...

Страница 47: ...he display depending on options or models If so it is not applicable to your machine see Menu overview on page 33 To change the menu options Press copy Menu Copy Setup on the control panel Item Description Change Default Resets the value or setting to the printer s out of box state ...

Страница 48: ...lt document settings procedure good results whenusingtypicaltext basedoriginals However ifyou send originals that are of poor quality or contain photographs you can adjust the resolution to produce a higher quality fax see Resolution on page 67 Duplex prints the received fax on both sides of paper Multi Send Sends a fax to multiple destinations see Sending a fax to multiple destinations on page 65...

Страница 49: ...onal documents to a reserved delay fax job see Adding documents to a reserved fax on page 255 Cancel Job Cancels the delayed fax job which is saved in memory see Canceling a reserved fax job on page 256 Item Description Item Description Redial Times Sets the number of redial attempts If you enter 0 the machine will not redial Redial Term Sets the time interval before automatic redialling Prefix Di...

Страница 50: ...RCV Name Automatically prints the page number and the date and time of reception at the bottom of each page of a received fax Rcv Start Code Initiates fax reception from an extension phone plugged into the EXT socket on the back of the machine If you pick up the extension phone and hear fax tones enter the code It is preset to 9 at the factory Auto Reduction Automatically reduces an incoming fax p...

Страница 51: ... data on both sides of the paper You can save the paper usage Doc Box Saving Document Box Saving Stores received faxes in the common box This menu only appears when an optional mass storage device HDD drive has been installed see Variety feature on page 10 Item Description ...

Страница 52: ...ge to an FTP server see Scanning to FTP SMB server on page 245 SMB Default SMB Sets scan destination to an SMB server You scan the originals and send the scanned image to an SMB server see Scanning to FTP SMB server on page 245 Send Report Prints a confirmation report showing whether the scanned image sending was successful Local PC Sets scan destination to a usb connected computer You scan the or...

Страница 53: ...ult Setting Scan Default on the touch screen Item Description Scan Size Original Size Sets the image size Original Type Sets the original document s type Resolution Sets the image resolution Color Mode Sets the color mode File Format Sets the file format in which the image is to be saved If you select BMP JPEG TIFF or PDF you can select to scan multiple pages Darkness Adjusts the brightness level ...

Страница 54: ...d form Select Form Form overlay is images stored on the printer s mass storage device HDD as a special file format that can be printed in layers on any document HDD Spooling When On stores documents on the mass storage device HDD for network printing Language Sets the language of the text that appears on the control panel display Default Mode Sets the machine s default mode among fax mode copy mod...

Страница 55: ...ng to the machine s altitude Item Description Auto CR Allows you to append the required carriage return to each line feed which is useful for Unix or DOS users Firmware Version Shows the product s firmware version AutoComplete Provides suggestions while you type an email address or fax number This enables you to find and select the data without typing it in completely Tray Chaining Auto Tray Switc...

Страница 56: ...nt media caused by a high humidity the print outs on the output tray may be curled and may not be stacked properly In this case you can set the machine to use this function to let print outs stacked firmly But using this function will make the print speed slow Item Description Import Setting Imports data stored on a USB memory stick to the machine Export Setting Exports data stored on a USB memory...

Страница 57: ...panel Or press Setup Machine Setup Initial Setup Sound Volume on the touch screen Item Description Paper Size Sets the paper size as A4 Letter or other paper sizes according to your requirements Paper Type Chooses the type of the paper for each tray Paper Source Selects from which tray the paper is used Margin Sets the margins for the document Tray Confirm Activates the tray confirmation message I...

Страница 58: ...l You can adjust the speaker volume only when the telephone line is connected a Press fax on the control panel b Press On Hook Dial A dial tone sounds from the speaker c Pressthearrowsuntilyouhearthevolumeyou want d Press On Hook Dial to save the change and return to ready mode Ringer Adjusts the ringer volume For the ringer volume you can select off low middle and high level Item Description Item...

Страница 59: ...Fax Prints the fax numbers specified as junk fax numbers Network Conf Network Configuration Prints information on your machine s network connection and configuration Item Description User Auth Local User Authentication Prints the authorized users who are allowed to use the email function PCL Font Prints the PCL font list PS Font PS3 Font List Prints the PS PS3 font list EPSON Font Prints the EPSON...

Страница 60: ...cept incoming faxes Item Description Supplies Life Shows the supply life indicators see Monitoring the supplies life on page 78 TonerLow Alert Customizes the level to alert toner low or toner empty see Setting the toner low alert on page 79 Serial Number Serial No Shows the machine s serial number When you call for service or register as a user on the Samsung website you can find this Paper Stacki...

Страница 61: ...e factory default Printer Setup Restores all of the printer options to the factory default Paper Setup Restores all of the paper options to the factory default Fax Setup Fax Default Restores all of the fax options to the factory default Copy Setup Copy Default Restores all of the copy options to the factory default Scan Setup Scan Default Restores all of the scan options to the factory default Sys...

Страница 62: ...screen Item Description Active Job Shows the print job lists that are waiting to be printed Store Job Shows the print job lists that are stored on the disk File Policy If the memory already has the same name when you entered a new file name you can rename or overwrite it Item Description Manual You can overwrite the embedded USB memory to clear all of the data stored in Option Description Print Fr...

Страница 63: ...view on page 33 Press Setup Machine Setup Email Setup on the touch screen Item Description Emulation Type The machine language defines how the computer communicates with the machine Setup Sets the detailed settings for the selected emulation type Option Description SMTP Server Sets the SMTP server configuration Send to Self Sets to send the mail to yourself so that you can back up the email or use...

Страница 64: ...Document Box Doc Box Feature on the control panel Doc Box Setup Press Menu Document Box Doc Box Setup on the control panel Option Description PhoneBook Adds views prints or deletes the phone book list You also can create a group Email Adds views prints or deletes the email list You also can create a group Option Description Add From Scan Stores scanned documents in a box The stored file will be na...

Страница 65: ... administrator TCP IP IPv6 Selects this option to use the network environment through IPv6 see IPv6 configuration on page 153 Ethernet Speed Configure the network transmission speed 802 1x You can selects the user authentication for network communication For detailed information consult the network administrator Wireless Selects this option to use the wireless network Clear Setting Reverts the net...

Страница 66: ...g Prevents the Toner Low Alert message from appearing on the display Supplies Info Allows you to check how many pages are printed and how much toner is left in the cartridge Toner Low Alert If toner in the cartridge has run out a message informing the user to change the toner cartridge appears You can set the option for this message to appear or not Ram Disk Enables disables RAM disk to manage job...

Страница 67: ...ensible Open Architecture web application is installed Contact the administrator to use this menu Some menus may not appear in the display depending on options or models If so it is not applicable to your machine see Menu overview on page 33 Press Menu Custom on the control panel ...

Страница 68: ...rious characters 222 Setting up the fax address book 223 Registering authorized users 226 Printing features 227 Scan features 242 Fax features 253 Using shared folder features 264 Using memory hard drive features 265 The procedures in this chapter are mainly based on Windows 7 It may be necessary to press OK to navigate to lower level menus for some models ...

Страница 69: ... altitude value from Device Settings in 6DPVXQJ DV 3ULQWHU 0DQDJHU program or Machine section in Printer Settings Utility program For Windows and Macintosh users see Device Settings on page 275 For Linux users see Using Smart Panel on page 278 If your machine is connected to the network you can set the altitude via SyncThru Web Service see Using SyncThru Web Service on page 270 You can also set th...

Страница 70: ... using SyncThru Web Service 1 Access the SyncThru Web Service see Using SyncThru Web Service on page 270 2 Click Login on the upper right of the SyncThru Web Service website 3 Type in the ID and Password then click Login ID admin Password sec00000 4 Click Address Book Individual Add 5 Select the Speed No and enter e mail address and fax number If you need to set SMB or FTP sever information check ...

Страница 71: ... Address Book Email View List Individual or Group on the touch screen 2 Search through the entire memory in index numerical order and select the name and address you want Searching with a particular first letter 1 Select scan on the control panel 2 Press Address Book Search Send Select an address group ID on the control panel 3 Enter the first few letters of the name you want 4 Press the arrows un...

Страница 72: ...o and finally 6 To find the letter that you want to enter see Keypad letters and numbers on page 222 You can enter a space by pressing 1 twice To delete the last digit or character press the left right or up down arrow button 4 Keypad letters and numbers Special character sets may differ from your machine depending on its options or the models Some of the follow key values may not appear depending...

Страница 73: ... press OK 4 Enter the fax number you want and press OK 5 Press the Cancel or Stop Clear button to return to ready mode 6 Using speed dial numbers When you are prompted to enter a destination number while sending a fax enter the speed dial number at which you stored the number you want For a one digit 0 9 speed dial number press and hold the corresponding digit button on the number keypad for more ...

Страница 74: ...p 4 Select the name and number you want and press OK 5 Select Yes when Add appears 6 Repeat step 3 to include other speed dial numbers into the group 7 When you have finished select No when Another No appears and press OK 8 Press Cancel or Stop Clear to return to ready mode 9 Editing group dial numbers 1 Select fax Address Book New Edit Group Dial on the control panel Or select Setup Machine Setup...

Страница 75: ... Search Dial Speed Dial or Group Dial on the control panel 2 Enter All or ID and press OK 3 Press the name and number or the keypad button labeled with the letter you want to search For example if you want to find the name MOBILE press the 6 button which is labeled with MNO 4 Press Cancel or Stop Clear to return to ready mode 11 Printing address book You can check your Address Book settings by pri...

Страница 76: ...using SyncThru Web Service 1 Access the SyncThru Web Service see Using SyncThru Web Service on page 270 2 Click Login on the upper right of the SyncThru Web Service website 3 Type in the ID and Password then click Login ID admin Password sec00000 4 Click Security User Access Control Authentication 5 Select Local Authentication in the Authentication Method and click Apply 6 Click OK in the confirma...

Страница 77: ...e 4 Select Printing preferences If Printing preferences has a you can select other printer drivers connected to the selected printer 5 Change the settings on each tab 6 Click OK If you want to change the settings for each print job change it in Printing Preferences 13 Setting your machine as a default machine 1 Click the Windows Start menu 2 Select Control Panel Devices and Printers 3 Select your ...

Страница 78: ...s select Advanced Installation Custom Installation You can select the XPS printer driver in the Select Software and Utilities to Install window For models that provide XPS driver from the Samsung website www samsung com find your product Support or downloads Printing to a file PRN You will sometimes need to save the print data as a file 1 Check the Print to file box in the Print window 2 Click Pri...

Страница 79: ...w may differ depending on the machine in use Some menus may not appear on the display depending on options or models If so it is not applicable to your machine Select the Help menu or click the button from the window or press F1 on your keyboard and click on any option you want to know about see Using help on page 55 Item Description Multiple Pages per Side Selects the number of pages to print on ...

Страница 80: ...A4 US Folio or Oficio sized print media The Booklet Printing option is not available for all paper sizes Select the available paper Size option under the Paper tab to see what paper sizes are available If you select an unavailable paper size this option can be automatically canceled Select only available paper paper without or mark Double sided Printing Double sided Printing Manual a Print on both...

Страница 81: ...conventional layout used in calendars Reverse Double Sided Printing Check this option to reverse the print order when duplex printing This option is not available when you use Double sided Printing Manual Paper Options Changes the size of a document to appear larger or smaller on the printed page by entering in a percentage by which to enlarge or decrease the document Watermark The watermark optio...

Страница 82: ...elect Edit from the Watermark drop down list The Edit Watermarks window appears c Select the watermark you want to delete from the Current Watermarks list and click Delete d Click OK or Print until you exit the Print window Overlaya This option is available only when you use the PCL SPL printer driver see Software on page 7 An overlay is text and or images stored in the computer hard disk drive HD...

Страница 83: ...ou want to use If you have stored the overlay file you want to use in an external source you can also load the file when you access the Open window After you select the file click Open The file appears in the Overlay List box and is available for printing Select the overlay from the Overlay List box d If necessary check Confirm Page Overlay When Printing box If this box is checked a message window...

Страница 84: ...nting Store and Print This mode is used when printing and storing document at the same time Spool This option can be useful when handling large amounts of data If you select this setting the printer spools the document into the mass storage device HDD and then prints it from the mass storage device HDD queue decreasing the computer s work load Print Schedule Select this setting to print the docume...

Страница 85: ...e password feature and retry printing Whether or not a PDF file can be printed using the Direct Printing Utility program depends on how the PDF file was created The Direct Printing Utility program supports PDF version 1 7 and below For higher versions you must open the file to print it Printing There are several ways you can print using the Direct Printing Utility 1 From the Start menu select Prog...

Страница 86: ...ndicate which pages to print 6 Click Print Changing printer settings You can use advanced printing features when using your machine Open an application and select Print from the File menu The machine name which appears in the printer properties window may differ depending on the machine in use Except for the name the composition of the printer properties window is similar to the following Printing...

Страница 87: ...File menu 2 Select Layout from the drop down list under Orientation 3 Select a binding orientation from the Two Sided option 4 Select the other options to use 5 Click Print and the machine prints on both sides of the paper If you print more than 2 copies the first copy and the second copy might print on the same sheet of paper Avoid printing on both sides of paper when you are printing more than 1...

Страница 88: ...ns such as spacing or columns Graphics Sets image options that are used when printing image files such as color options image size or image position Advanced Sets the print resolution paper source and destination 5 Click Apply to apply the changes and close the Properties window 6 Click OK in the LPR GUI window to start printing 7 The Printing window appears allowing you to monitor the status of y...

Страница 89: ...fault device options Jobs Shows the list of print jobs Click Cancel job to cancel the selected job and select the Show completed jobs check box to see previous jobs on the job list Classes Shows the class that your machine is in Click Add to Class to add your machine to a specific class or click Remove from Class to remove the machine from the selected class 4 Click OK to apply the changes and clo...

Страница 90: ...ource Select from which tray the paper is used By default it is Auto Selection Orientation Select the direction in which information is printed on a page Duplex Print on both sides of paper to save paper Automatic manual duplex printing may not be available depending on models You can alternatively use the lpr printing system or other applications for odd even printing Multiple pages Print several...

Страница 91: ...argin settings by changing the values in the respective fields Set by default these values depend on the page size selected Unit Change the units to points inches or centimeters Printer Specific Settings tab Select various options in the JCL and General frames to customize various settings These options are specific to the printer and depend on the PPD file ...

Страница 92: ... be stored in the connected computers My Documents folder see Basic Scanning on page 63 TWAIN TWAIN is the one of a preset imaging applications Scanning an image launches the selected application enabling you to control the scanning process This feature can be used via the local connection or the network connection see Scanning from image editing program on page 246 Samsung Scan Assistant SmarThru...

Страница 93: ...gs related to image altering 5 Press Save OK 21 Scanning from network connected machine The machine that does not support the network interface it will not be able to use this feature see Rear view on page 23 Make sure the printer driver is installed on your computer using the software CD since the printer driver includes the scan program see Installing the driver locally on page 30 1 Place a sing...

Страница 94: ...nning to email This feature may not be available depending on model or optional goods see Features by models on page 7 Setting up an email account 1 Access the SyncThru Web Service see Using SyncThru Web Service on page 270 2 Select Settings Network Settings and Outgoing Mail Server SMTP 3 Enter the IP address in dotted decimal notation or as a host name 4 Enter the server port number from 1 to 65...

Страница 95: ...Select the file format to scan and press OK 7 Enter the SMTP server login name and password 8 The machine begins scanning and then sends the email 23 Scanning to FTP SMB server This feature may not be available depending on model or optional goods see Features by models on page 7 Setting up an FTP SMB server 1 Access the SyncThru Web Service see Using SyncThru Web Service on page 270 2 Select Addr...

Страница 96: ...l Or select Scan SMB or FTP on the touch screen 4 Select a server and scan format you want 5 The machine begins scanning and then sends the scanned image to the specified server 24 Scanning from image editing program You can scan and import documents at the image editing software such as Adobe Photoshop if the software is TWAIN compliant Follow the steps below to scan with TWAIN compliant software...

Страница 97: ...l Panel Hardware and Sound Devices and Printers 4 Right click on device driver icon in Printers and Faxes Start Scan 5 New Scan application appears 6 Choose your scanning preferences and click Preview to see your preferences affect the picture 7 Scan and save your scanned image 26 Scanning with Samsung Scan Assistant Thisfeature may notbe available depending on model oroptionalgoods see Features b...

Страница 98: ... email it or publish it on a web site Image You can edit an image and send it to a selected application or folder email it or publish it on a web site Print You can print images you have saved Select the Help menu or click the button from the window and click on any option you want to know about 5 Click Scan to 6 Select destination among Application E mail Folder OCR or Web 7 If needed click Setti...

Страница 99: ... scanning window 7 The Scan Setting window opens 8 Set scan settings and click Scan 29 Macintosh scanning Scanning from USB connected machine 1 Make sure that the machine is connected to your computer and powered on 2 Place a single document face down on the document glass or load the documents face up into the document feeder see Loading originals on page 49 3 Start Applications and click Image C...

Страница 100: ...click Change Port from the Preference tab and select a new port For 10 5 Click Devices Browse Devices on Menu bar Make sure that Connected checkbox is checked beside your machine in Bonjour Devices If you want to scan using TWAIN refer to the Mac OS X10 4 steps above For 10 6 10 7 select your device below SHARED 5 Set the scan options on this program 6 Scan and save your scanned image If scanning ...

Страница 101: ...eeder see Loading originals on page 49 7 From the Scanner Properties window click Preview 8 The document is scanned and the image preview appears in the Preview Pane 9 Drag the pointer to set the image area to be scanned in the Preview Pane 10 Select the option you want 11 Scan and save your scanned image For later use you can save as your scan settings and add it to the Job Type drop down list ...

Страница 102: ...Scan features 252 4 Special Features Editing an image with Image Manager The Image Manager application provides you with menu commands and tools to edit your scanned image ...

Страница 103: ...tup Sending on the control panel 2 Select Redial Times or Redial Term you want 3 Select the option you want 32 Redialing the fax number 1 Press Redial Pause button on the control panel 2 Select the fax number you want Ten recently sent fax numbers with ten received Caller IDs are shown 3 When an original is loaded in the document feeder the machine automatically begins to send If an original is pl...

Страница 104: ...ithout going to the machine To send a fax from your computer the Samsung Network PC Fax program must be installed This program will be installed when you installed the printer driver 1 Open the document to be sent 2 Select Print from the File menu The Print window will be displayed It may look slightly different depending on your application 3 Select Samsung Network PC Fax from the Print window 4 ...

Страница 105: ...s and repeat steps 5 You can add up to 10 destinations Once you entered a group dial number you cannot enter another group dial numbers anymore 8 Enter the job name and the time If you set a time earlier than the current time the fax will be sent at that time on the following day 9 The original is scanned into memory before transmission The machine returns to ready mode The display reminds you tha...

Страница 106: ...ingle document face down on the document glass or load the documents face up into the document feeder 2 Press Fax Menu Fax Feature Priority Send on the control panel Or select Fax Priority Send To on the touch screen 3 Enter the destination fax number and press OK 4 Enter the job name and press OK 5 If an original is placed on the scanner glass select Yes to add another pages Load another original...

Страница 107: ...lear to return to ready mode Subsequent sent faxes will be forwarded to the specified fax machine 38 Forwarding a received fax You can set the machine to forward the received or sent fax to other destination by a fax an email or a server If you are out of office but have to receive the fax this feature may be useful Though you sent or received a color fax the data is forwarded in grayscale 1 Press...

Страница 108: ... touch screen Off Send faxes in normal mode 2 Side Send faxes on both sides of the original 2 1Side ROT2 Send faxes on both sides of the original and prints each one on a separate sheet but the information on the back side of the printout is rotated 180 3 Press OK 40 Receiving a fax in the computer Thisfeature may notbe available depending on model oroptionalgoods see Features by models on page 7 ...

Страница 109: ... fax reception mode Tel Receives a fax by pressing On Hook Dial and then Start button Ans Fax Is for when an answering machine attached to your machine Your machine answers an incoming call and the caller can leave a message on the answering machine If the fax machine senses a fax tone on the line the machine automatically switches to Fax mode to receive the fax To use the Ans Fax mode attach an a...

Страница 110: ...ring machine with the fax machine Otherwise the outgoing message from the answering machine will interrupt your phone conversation 44 Receiving faxes with an extension telephone When you are using an extension telephone connected to the EXT socket you can receive a fax from someone you are talking to on the extension telephone without going to the fax machine When you receive a call on the extensi...

Страница 111: ... that the machine answers with a fax tone Then have a call placed to a different number assigned to that same line to be sure the call is forwarded to the extension telephone or answering machine plugged into the EXT socket 46 Receiving in secure receiving mode This feature may not be available depending on model or optional goods see Features by models on page 7 You may need to prevent your recei...

Страница 112: ...Fax Setup Receiving Duplex Print on the control panel Off Prints in Normal mode Long Edge Prints pages to be read like a book Short Edge Prints pages to be read by flipping like a note pad 3 Press OK 4 Press Cancel or Stop Clear to return to ready mode 48 Receiving faxes in memory Since your machine is a multi tasking device it can receive faxes while you are making copies or printing If you recei...

Страница 113: ...tomatically You can set the machine to print a report with detailed information about the previous 50 communication operations including time and dates 1 Press fax Menu Fax Setup Auto Report On on the control panel 2 Press Cancel or Stop Clear to return to ready mode ...

Страница 114: ... set the ID and password to restrict the user s access and also set the maximum number of simultaneous users 50 Creating a shared folder 1 Open the Windows Explore window from the computer 2 Enter the printer s KR address example in the address fieldSGand press the Enter key or click Go 3 Create a new folder under nfsroot directory 51 Using the shared folder You can use the shared folder in the sa...

Страница 115: ... button System Setup Job Management Active Job All of the print jobs waiting to be printed are listed in the active job queue in the order you sent them to the printer You can delete a job from the queue before printing or promote a job to print sooner File Policy You can choose the file policy for generating file name before you proceed with the job through optional memory If the optional memory ...

Страница 116: ...help you make full use of your machine Easy Capture Manager 267 Samsung AnyWeb Print 268 Easy Eco Driver 269 Using SyncThru Web Service 270 Using Samsung Easy Printer Manager 273 Using Samsung Printer Status 276 Using Smart Panel 278 Using the Linux Unified Driver Configurator 280 ...

Страница 117: ...ble depending on model or optional goods see Software on page 7 Available for Windows OS users only see Software on page 7 Capture your screen and launch Easy Capture Manager by simply pressing the Print Screen key Now you can easily print your captured screen as captured or edited ...

Страница 118: ...or Windows and Macintosh OS users only see Software on page 7 This tool helps you screen capture preview scrap and print Windows Internet Explorer pages more easily than when you use an ordinary program Click Start All programs Samsung Printers Samsung AnyWeb Print Download the latest version to link to the website where the tool is available for download ...

Страница 119: ...printing To use this application Start Easy Eco Driver before printing job checkbox in the printer properties should be checked Easy Eco Driver also allows you simple editing such as removing images and texts changing fonts and more You can save frequently used settings as a preset How to use 1 Open a document to print 2 Print the document A preview window appears 3 Select the options you want to ...

Страница 120: ...Service Before configuring options in SyncThru Web Service you need to log in as an administrator You can still use SyncThru Web Service without logging in but you won t have access to Settings tab and Security tab 1 Click Login on the upper right of the SyncThru Web Service website 2 Type in the ID and Password then click Login ID admin Password sec00000 2 SyncThru Web Service overview Some tabs ...

Страница 121: ...curity Sets settings for HTTPs IPSec IPv4 IPv6 filtering 802 1x and Authentication servers User Access Control Classifies users into several groups according to each user s role Each user s authorization authentication and accounting will be controlled by the group s role definition Maintenance tab This tab allows you to maintain your machine by upgrading firmware and setting contact information f...

Страница 122: ...n 5 Click Add button to add e mail notification user Set the recipient name and e mail address es with notification items you want to receive an alert for 6 Click Apply If the firewall is activated the e mail may not be sent successfully In that case contact the a network administrator 4 Setting the system administrator s information This setting is necessary for using the e mail notification opti...

Страница 123: ...machine Samsung Easy Printer Manager provides two different user interfaces for the user to choose from the basic user interface and the advanced user interface Switching between the two interfaces is easy just click a button 5 Understanding Samsung Easy Printer Manager To open the program For Windows Select Start Programs or All Programs Samsung Printers Samsung Easy Printer Manager Samsung Easy ...

Страница 124: ...tly open the necessary section in the user s guide 3 Application information Includes links for changing to the advanced settings preference help and about The button is used to change the user interface to the advanced settings user interface see Advanced settings user interface overview on page 274 4 Quick links Displays Quick links to machine specific functions This section also includes links ...

Страница 125: ...ring Fax to PC Settings This menu includes settings related to the basic fax functionality of the selected device Disable If Disable is On incoming faxes will not be received on this device Enable Fax Receiving from Device Enables faxing on the device and allow more options to be set Alert Settings Windows only This menu includes settings related to error alerting Printer Alert Provides settings r...

Страница 126: ...ed automatically when you install the machine software You can also launch Samsung Printer Status manually Go to the Printing Preferences click the Basic tab Printer Status button These icons appear on the Windows task bar Icon Mean Description Normal The machine is in ready mode and experiencing no errors or warnings Warning The machine is in a state where an error might occur in the future For e...

Страница 127: ...upplies You can order replacement toner cartridge s from online 4 User s Guide You can view the online User s Guide This button opens the Troubleshooting Guidewhenanerroroccurs Youcandirectly open the troubleshooting section in the user s guide 5 Close Close the window ...

Страница 128: ... You can also launch Smart Panel manually Double click the Smart Panel icon in the Notification Area 1 2 3 4 1 Toner Level You can view thelevel oftonerremainingin each toner cartridge The machine and the number of toner cartridge s shown in the above window may differ depending on the machine in use If you cannot see this feature it is not applicable to your machine 2 Buy Now You can order replac...

Страница 129: ...Panel 279 5 Useful Management Tools 9 Changing Smart Panel s settings Right click in Linux on the Smart Panel icon and select Configure smart panel Select the settings you want from the Configure smart panel window ...

Страница 130: ...page 136 After the driver is installed on your Linux system the Unified Driver Configurator icon will automatically be created on your desktop 10 Opening Unified Driver Configurator 1 Double click the Unified Driver Configurator on the desktop You can also click the Startup Menu icon and select Samsung Unified Driver Unified Driver Configurator 2 Click each button on the left to switch to the corr...

Страница 131: ...fied Driver Configurator 11 Printers configuration Printers configuration has the two tabs Printers and Classes Printers tab View the current system s printer configuration by clicking on the machine icon button on the left side of the Unified Driver Configurator window 1 Switches to Printers configuration 2 Shows all of the installed machines 3 Shows the status model name and URI of your machine ...

Страница 132: ...e as a default machine Stop Start Stops starts the machine Test Allows you to print a test page to ensure the machine is working properly Properties Allows you to view and change the printer s properties Classes tab The Classes tab shows a list of available machine classes Refresh Renews the classes list Add Class Allows you to add a new machine class Remove Class Removes the selected machine clas...

Страница 133: ...orts check the status of each port and release a port that is stalled in a busy state when its owner has terminated the job for any reason Refresh Renews the available ports list Release port Releases the selected port 1 Switches to Ports configuration 2 Shows all of the available ports 3 Shows the port type device connected to the port and status ...

Страница 134: ...on for what to do if you encounter an error Paper feeding problems 285 Power and cable connecting problems 286 Printing problems 287 Printing quality problems 291 Copying problems 299 Scanning problems 300 Faxing problems 302 Operating system problems 304 ...

Страница 135: ...ons from inside the machine Paper has not been loaded correctly Remove paper from the tray and reload it correctly There is too much paper in the tray Remove excess paper from the tray The paper is too thick Use only paper that meets the specifications required by the machine The paper keeps jamming There is too much paper in the tray Remove excess paper from the tray If you are printing on specia...

Страница 136: ...roblems Condition Suggested solutions The machine is not receiving power or the connection cable between the computer and the machine is not connected properly Connect the machine to the electricity supply first If the machine has a Power button on the control press it Disconnect the machine s cable and reconnect it ...

Страница 137: ...l the toner cartridge see Replacing the toner cartridge on page 76 Make sure the protect cover and sheets are removed from the toner cartridge see Replacing the toner cartridge on page 76 If a system error occurs contact your service representative Theconnection cablebetweenthecomputerand the machine is not connected properly Disconnect the machine cable and reconnect it see Rear view on page 23 T...

Страница 138: ...inting preferences on page 54 Select the correct paper source See the printer driver help screen see Using help on page 55 A print job is extremely slow The job may be very complex Reduce the complexity of the page or try adjusting the print quality settings Half the page is blank The page orientation setting may be incorrect Change the page orientation in your application see Opening printing pre...

Страница 139: ...t contain blank pages Some parts such as the controller or the board may be defective Contact a service representative The machine does not print PDF files correctly Some parts of graphics text or illustrations are missing Incompatibility between the PDF file and the Acrobat products Printing the PDF file as an image may enable the file to print Turn on Print As Image from the Acrobat printing opt...

Страница 140: ...paper size in the Custom in Paper tab in Printing Preferences see Opening printing preferences on page 54 The printed billing paper is curled The paper type setting does not match Change the printer option and try again Go to Printing Preferences click Paper tab and set type to Thick see Opening printing preferences on page 54 Condition Possible cause Suggested solutions ...

Страница 141: ...oner save mode is on Adjust the print resolution and turn the toner save mode off See the help screen of the printer driver A combination of faded or smeared defects may indicate that the toner cartridge needs cleaning Clean the inside of your machine see Cleaning the machine on page 80 The surface of the LSU part inside the machine may be dirty Clean the inside of your machine see Cleaning the ma...

Страница 142: ... some areas to reject toner Try a different kind or brand of paper Change the printer option and try again Go to Printing Preferences click the Paper tab and set type to Thick see Opening printing preferences on page 54 If these steps do not correct the problem contact a service representative White Spots If white spots appear on the page The paper is too rough and a lot of dirt from paper falls t...

Страница 143: ...oblem contact a service representative Black or color background If the amount of background shading becomes unacceptable Change to a lighter weight paper Check the environmental conditions very dry conditions or a high level of humidity higher than 80 RH can increase the amount of background shading Remove the old toner cartridge and install a new one see Replacing the toner cartridge on page 76 ...

Страница 144: ...pping seams on the reverse side Printing on seams can cause problems Or select Thick from the Printing Preferences window see Opening printing preferences on page 54 If background scatter covers the entire surface area of a printed page adjust the print resolution through your software application or in Printing Preferences see Opening printing preferences on page 54 Ensure the correct paper type ...

Страница 145: ...properly Check the paper type and quality Ensure that the guides are not too tight or too loose against the paper stack Curl or wave Ensure that the paper is loaded properly Check the paper type and quality Both high temperature and humidity can cause paper curl Turn the stack of paper over in the tray Also try rotating the paper 180 in the tray Condition Suggested solutions A a B b C A a B b C A ...

Страница 146: ... are dirty Check for leaking toner Clean the inside of the machine see Cleaning the machine on page 80 Solid color or black pages The toner cartridge may not be installed properly Remove the cartridge and reinsert it The toner cartridge may be defective Remove the toner cartridge and install a new one see Replacing the toner cartridge on page 76 The machine may require repairing Contact a service ...

Страница 147: ...ithin parts of characters that should be solid black You may be printing on the wrong surface of the paper Remove the paper and turn it around The paper may not meet paper specifications Horizontal stripes If horizontally aligned black streaks or smears appear The toner cartridge may be installed improperly Remove the cartridge and reinsert it The toner cartridge may be defective Remove the toner ...

Страница 148: ...Preferences click the Paper tab and set type to Thin see Opening printing preferences on page 54 An unknown image repetitively appears on a few sheets Loose toner Light printGor contamination occurs Your machine is probably being used at an altitude of 1 000 m 3 281 ft or above The high altitude may affect the print quality such as loose toner or light imaging Change the altitude setting for your ...

Страница 149: ...in the document feeder If these steps do not correct the problem contact a service representative Image rubs off the copy easily Replace the paper in the tray with paper from a new package In high humidity areas do not leave paper in the machine for extended periods of time Frequent copy paper jams occur Fan the paper then turn it over in the tray Replace the paper in the tray with a fresh supply ...

Страница 150: ...ith a known good cable If necessary replace the printer cable Check that the scanner is configured correctly Check scan setting in the SmarThru Office or the application you want to use to make certain that the scanner job is being sent to the correct port for example USB001 The unit scans very slowly Check if the machine is printing received data If so scan the document after the received data ha...

Страница 151: ... a copying or printing job in progress Try your job again when that job is finished The selected port is currently being used Restart your computer and try again The machine printer cable may be improperly connected or the power may be off The scanner driver is not installed or the operating environment is not set up properly Ensure that the machine is properly connected and the power is on then r...

Страница 152: ...k or thin Make sure that the document feeder is firmly closed The document feeder rubber pad may need to be replaced Contact a service representative see Available maintenance parts on page 71 Faxes are not received automatically The receiving mode should be set to fax see Changing the receive modes on page 259 Make sure that there is paper in the tray see Print media specifications on page 109 Ch...

Страница 153: ...paper or cannot answer incoming calls Speak with the other machine operator and ask them to solve the problem on their side Faxes do not store in memory There may not be enough memory space to store the fax If the display indicating the memory status shows delete any faxes you no longer need from the memory and then try to store the fax again Call for service Blank areas appear at the bottom of ea...

Страница 154: ... software from the startup group then restart Windows Reinstall the printer driver General Protection Fault Exception OE Spool 32 or Illegal Operation messages appear Close all other applications reboot Windows and try printing again Fail To Print A printer timeout error occurred message appear These messages may appear during printing Just keep waiting until the machine finishes printing If the m...

Страница 155: ...an image may enable the file to print Turn on Print As Image from the Acrobat printing options It will take longer to print when you print a PDF file as an image Some letters are not displayed normally during cover page printing Mac OS cannot create the font while printing the cover page The English alphabet and numbers are displayed normally on the cover page When printing a document in Macintosh...

Страница 156: ...cript until GNU Ghostscript version 7 05 when the base color space of the document is indexed color space and it is converted through CIE color space Because Postscript uses CIE color space for Color Matching System you should upgrade Ghostscript on your system to at least GNU Ghostscript version 7 06 or later You can find recent Ghostscript versions at www ghostscript com Some color images come o...

Страница 157: ...in your system Open Unified Linux Driver configurator switch to Scanners configuration then press Drivers Make sure that driver with a name corresponding to your machine s name is listed in the window Ensure the port is not busy Since functional components of machine printer and scanner share the same I O interface port the situation of simultaneous access of different user applications to the sam...

Страница 158: ...ort prints The print job was too complex You might need to reduce the complexity of the page or install more memory A PostScript error page prints The print job may not be PostScript Make sure that the print job is a PostScript job Check to see whether the software application expected a setup or PostScript header file to be sent to the machine The optional tray is not selected in the driver The p...

Страница 159: ...msung com BRAZIL 0800 124 421 4004 0000 www samsung com BULGARIA 07001 33 11 www samsung com CAMEROON 7095 0077 www samsung com CANADA 1 800 SAMSUNG 726 7864 www samsung com ca www samsung com ca_fr French CHILE 800 SAMSUNG 726 7864 From mobile 02 482 82 00 www samsung com CHINA 400 810 5858 www samsung com COLOMBIA 01 8000112112 www samsung com COSTA RICA 0 800 507 7267 www samsung com COTE D LVO...

Страница 160: ...samsung com hk www samsung com hk_en HUNGARY 06 80 SAMSUNG 726 7864 www samsung com Country Region Customer Care Center Web Site INDIA 1800 1100 11 3030 8282 1800 3000 8282 1800 266 8282 www samsung com INDONESIA 0800 112 8888 021 5699 7777 www samsung com IRAN 021 8255 www samsung com ITALY 800 SAMSUNG 726 7864 www samsung com JAMAICA 1 800 234 7267 www samsung com JAPAN 0120 327 527 www samsung ...

Страница 161: ...amsung com PERU 0 800 777 08 www samsung com Country Region Customer Care Center Web Site PHILIPPINES 1 800 10 SAMSUNG 726 7864 for PLDT 1 800 3 SAMSUNG 726 7864 for Digitel 1 800 8 SAMSUNG 726 7864 for Globe 02 5805777 www samsung com POLAND 0 801 1 SAMSUNG 172 678 48 22 607 93 33 www samsung com PORTUGAL 808 20 SAMSUNG 808 20 7267 www samsung com PUERTO RICO 1 800 682 3180 www samsung com ROMANI...

Страница 162: ...88 99 00 www samsung com THAILAND 1800 29 3232 02 689 3232 www samsung com TRINIDAD TOBAGO 1 800 SAMSUNG 726 7864 www samsung com TURKEY 444 77 11 www samsung com U A E 800 SAMSUNG 726 7864 www samsung com UGANDA 0800 300 300 www samsung com U K 0330 SAMSUNG 7267864 www samsung com U S A 1 800 SAMSUNG 726 7864 www samsung com Country Region Customer Care Center Web Site UKRAINE 0 800 502 000 www s...

Страница 163: ...s WLAN and acts as a central transmitter and receiver of WLAN radio signals ADF An Automatic Document Feeder ADF is a scanning unit that will automatically feedanoriginalsheetofpapersothatthemachinecanscansomeamountofthe paper at once AppleTalk AppleTalk is a proprietary suite of protocols developed by Apple Inc for computer networking It was included in the original Macintosh 1984 and is now depr...

Страница 164: ...at typically vertical area where control or monitoring instruments are displayed They are typically found in front of the machine Coverage It is the printing term used for a toner usage measurement on printing For example 5 coveragemeansthatanA4sidedpaperhasabout5 imageortext on it So if the paper or original has complicated images or lots of text on it the coverage will be higher and at the same ...

Страница 165: ...associated with domain names in a distributed database on networks such as the Internet Dot Matrix Printer A dot matrix printer refers to a type of computer printer with a print head that runs back and forth on the page and prints by impact striking an ink soaked cloth ribbon against the paper much like a typewriter DPI Dots Per Inch DPI is a measurement of resolution that is used for scanning and...

Страница 166: ... external behavior which is in contrast to simulation which concerns an abstract model of the system being simulated often considering its internal state Ethernet Ethernet is a frame based computer networking technology for local area networks LANs It defines wiring and signaling for the physical layer and frame formats and protocols for the media access control MAC data link layer of the OSImodel...

Страница 167: ...ist of a large number of dots while lighter areas consist of a smaller number of dots Mass storage device HDD Mass storage device HDD commonly referred to as a hard drive or hard disk is a non volatile storage device which stores digitally encoded data on rapidly rotating platters with magnetic surfaces IEEE The Institute of Electrical and Electronics Engineers IEEE is an international non profit ...

Страница 168: ... Exchange It is a networking protocol used by the Novell NetWare operating systems IPX and SPX both provide connection services similar to TCP IP with the IPX protocol having similarities to IP and SPX having similarities to TCP IPX SPX was primarily designed for local area networks LANs and is a very efficient protocol for this purpose typically its performance exceeds that of TCP IP on a LAN ISO...

Страница 169: ...rectory Access Protocol LDAP is a networking protocol for querying and modifying directory services running over TCP IP LED A Light Emitting Diode LED is a semiconductor device that indicates the status of a machine MAC address Media Access Control MAC address is a unique identifier associated with a network adapter MAC address is a unique 48 bit identifier usually written as 12 hexadecimal charac...

Страница 170: ...he first the differences determined and then the differences are encoded and transmitted NetWare A network operating system developed by Novell Inc It initially used cooperative multitasking to run various services on a PC and the network protocols were based on the archetypal Xerox XNS stack Today NetWare supports TCP IP as well as IPX SPX OPC Organic Photo Conductor OPC is a mechanism that makes...

Страница 171: ...veloped for early inkjet printers PCL has been released in varying levels for thermal dot matrix printer and laser printers PDF Portable Document Format PDF is a proprietary file format developed by Adobe Systems for representing two dimensional documents in a device independent and resolution independent format PostScript PostScript PS is a page description language and programming language used ...

Страница 172: ...ses is usually routed through the switchboard RADIUS Remote Authentication Dial In User Service RADIUS is a protocol for remote user authentication and accounting RADIUS enables centralized management of authentication data such as usernames and passwords using an AAA authentication authorization and accounting concept to manage network access Resolution The sharpness of an image measured in Dots ...

Страница 173: ...he set of communications protocols that implement the protocol stack on which the Internet and most commercial networks run TCR Transmission Confirmation Report TCR provides details of each transmission such as job status transmission result and number of pages sent This report can be set to print after each job or only after failed transmissions TIFF Tagged Image File Format TIFF is a variable re...

Страница 174: ...port USB is designed to concurrently connect a single computer USB port to multiple peripherals Watermark A watermark is a recognizable image or pattern in paper that appears lighter when viewed by transmitted light Watermarks were first introduced in Bologna Italy in 1282 they have been used by papermakers to identify their product and also on postage stamps currency and other government document...

Страница 175: ...vanced security WPS The Wi Fi Protected Setup WPS is a standard for establishing a wireless home network If your wireless access point supports WPS you can configure the wireless network connection easily without a computer XPS XML Paper Specification XPS is a specification for a Page Description Language PDL and a new document format which has benefits for portable document and electronic documen...

Страница 176: ...opy general setupG 191 copying basic copyingG 58 reducing or enlarging copiesG 60 custom setupG 217 D default settings tray settingG 47 direct printing utilityG 235 document boxG 214 general setupG 214 driver installation UnixG 150 E eco printingG 56 email general setupG 213 email addressG 220 searchingG 221 storingG 220 emulation general setupG 213 emulation setupG 213 entering characterG 222 err...

Страница 177: ... 67 adjusting resolutionG 67 preparing to faxG 64 receiving in Fax modeG 66 featuresG 5 machine featuresG 188 print media featureG 109 front viewG 21 G general iconsG 14 general settingsG 204 glossaryG 313 I id copyG 60 J jam clearing original documentG 89 clearing paperG 94 tips for avoiding paper jamsG 88 L LCD display browsing the machine statusG191SG197SG198SG 203SG208 Linux common Linux probl...

Страница 178: ...115 introducing network programsG 140 IPv6 configurationG 153 SetIP programG 141SG142SG143SG181 wired network setupG 141 wireless network setupG 156 n up printing MacintoshG 236 O optional memory setting up the optional memoryG 265 output supportG 48 overlay printing createG 233 deleteG 233 printG 233 P placing a machine adjusting the altitudeG 219 postScript driver troubleshootingG 308 preparing ...

Страница 179: ...latiory informationG 116 reports machine informationG 191SG198SG199SG200SG 203SG 204SG205SG208SG209 resolution faxingG 67 S safety informationG 15 symbolsG 15 Samsung Printer StatusG 276 scan general setupG 202 Scan AssitantG 247 scan featureG 242 Scanning Scanning with Samsung Scan AssitantG 247 Scanning with SmarThru 4G 248 scanning basic informationG 242 Linux scanningG 250 Macintosh scanningG ...

Страница 180: ...ng the status LEDG 98 UNIX driver installation for network connectedG 150 printingG 239 Unix system requirementsG 114 usbG 212 general setupusbG 212 USB cable driver installationG 30SG31SG134SG136 driver reinstallationG 135SG138 using helpG 55SG237 W watermark createG 232 deleteG 232 editG 232 Windows common Windows problemsG 304 driver installation for network connectedG 144 driver installation f...

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