Samsung SCULPTURE S9W, Руководство пользователя

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Troubleshooting and Maintenance
Troubleshooting
If the TV seems to have a problem, first review this list of possible problems and solutions.
Alternatively, review the Troubleshooting Section in the e-Manual. If none of these
troubleshooting tips apply, please visit “www.samsung.com” and click on Support, or contact
the call centre listed on the back cover of this manual.
- This TFT LED panel is made up of sub pixels which require sophisticated technology to
produce. There may be, however, a few bright or dark pixels on the screen. These pixels
will have no impact on the performance of the product.
- To keep your TV in optimum condition, upgrade to the latest software. Use the Update
now
or
Auto update
functions on the TV's menu ( MENU >
Support
>
Software Update
>
Update now or MENU > Support > Software Update > Auto Update ).
Issues Solutions and explanations
The TV is not powered
on. Make sure that the power cord is connected and that the remote
has live batteries and is functioning properly. If the power cord is
properly connected and the remote control is operating normally,
there might arise a problem with the antenna cable connection,
or the cable/set-top box might not be turned on. Check the
antenna connection or turn on the cable/set-top box.
The TV won’t turn on. Make sure that the AC power cord is securely plugged in to the
TV and the wall outlet.
Make sure that the wall outlet is working.
Try pressing the
P
button on the TV to make sure that the
problem is not with the remote. If the TV turns on, refer to “The
remote control does not work” below.
Issues Solutions and explanations
There is no picture/
video. Check the cable connections. Remove and reconnect all cables
connected to the TV and external devices.
Set the video outputs of your external devices (Cable/set-top
box, DVD, Blu-ray etc) to match the TV's input connections. For
example, if an external device’s output is HDMI, connect it to an
HDMI input on the TV.
Make sure that your connected devices are powered on.
Be sure to select the correct input source.
Reboot the connected device by unplugging it and reconnecting
the device's power cable.
The remote control
does not work. Replace the remote control batteries. Make sure that the
batteries are installed with their poles (+/–) in the correct
direction.
Clean the sensor’s transmission window on the remote.
Try pointing the remote directly at the TV from 1.5~1.8 m away.
The Cable or set-top
box remote control
doesn’t turn on/off
the TV or adjust the
volume. Programme the cable or set-top box remote control to operate
the TV. Refer to the Cable or set-top box user manual for the
SAMSUNG TV code.
[82S9-ZG]BN68-07546C-00L04.indb 9 2015-05-21 오후 2:55:50