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troubleshooting

 

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03 
trou

BLE

shooting

troubleshooting

ProbleM

soluTion

the refrigerator does not 
work at all or it does not 
chill sufficiently.

• 

Check that the power plug is properly connected.

• 

Is the temperature control on the display panel set to the correct 
temperature? Try setting it to a lower temperature.

• 

Is the refrigerator in direct sunlight or located too near a heat source?

• 

Is the back of the refrigerator too close to the wall and therefore keeping 
air from circulating?

the food in the fridge is 
frozen.

• 

Is the temperature control on the display panel set to the correct 
temperature? Try setting it to a warmer temperature.

• 

Is the temperature in the room very low?

• 

Did you store the food with a high water content in the coldest part of 
the fridge? Try moving those items into the body of the fridge instead of 
keeping them in the CoolSelect Zone™ drawer.

you hear unusual noises 
or sounds.

• 

Check that the refrigerator is level and stable.

• 

Is the back of the refrigerator too close to the wall and therefore keeping 
air from circulating?

• 

Was anything dropped behind or under the refrigerator?

• 

A “ticking” sound is heard from inside the refrigerator. This is normal and 
occurs because various accessories are contracting or expanding in 
relation to the temperature of the refrigerator interior.

the front corners of 
the appliance are hot 
and condensation is 
occurring.

• 

Some heat is normal as anti-condensators are installed in the front 
corners of the refrigerator to prevent condensation.

• 

Is the refrigerator door ajar? Condensation can occur when you leave 
the door open for a long time.

ice is not dispensing.

• 

Did you wait for 12 hours after installation of the water supply line before 
making ice?

• 

Is the water line connected and the shut-off valve open?

• 

Did you manually stop the ice making function? Make sure Ice Type is 
set to Cubed or Crushed.

• 

Is there any ice blocked within the ice maker bucket?

• 

Is the freezer temperature too warm? Try setting the freezer temperature 
lower.

you can hear water 
bubbling in the 
refrigerator.

• 

This is normal. The bubbling comes from the refrigerant coolant liquid 
circulating through the refrigerator.

there is a bad smell in 
the refrigerator.

• 

Has a food item spoiled?

• 

Make sure that strong smelling food (for example, fish) is wrapped so 
that it is airtight.

• 

Clean out your freezer periodically and throw away any spoiled or 
suspect food.

frost forms on the walls 
of the freezer.

• 

Is the air vent blocked? Remove any obstructions so air can circulate 
freely.

• 

Allow sufficient space between the foods stored for efficient air 
circulation.

• 

Is the freezer door closed properly?

water dispenser is not 
functioning.

• 

Is the water line connected and the shut-off valve open?

• 

Has the water supply line tubing been crushed or kinked? 
Make sure the tubing is free and clear of any obstruction.

• 

Is the water tank frozen because the refrigerator temperature is too low? 
Try selecting a warmer setting on the main display panel.

DA99-01745T(EN)-GGH-0.4.indd   31

2010.12.16   10:20:44 AM

Содержание RSG5UURS

Страница 1: ...magine the possibilities Thank you for purchasing a Samsung product To receive a more complete service please register your product at www samsung com register Free Standing Appliance DA99 01745T EN GGH 0 4 indd 1 2010 12 16 10 20 9 AM ...

Страница 2: ... crushed ice at your fingertips with the external dispenser External Digital Display and Control Controlling the refrigerator is easy with the external digital display It shows the inside temperatures when to change your filter and also controls the ice and water dispenser Clear View Icemaker The Icemaker is located in the freezer door this ensures that all the freezer shelf space can be fully uti...

Страница 3: ...to you and others Please follow them explicitly After reading this section keep it in a safe place for future reference This refrigerator must be properly installed and located in accordance with the manual before it is used Use this appliance only for its intended purpose as described in this instruction manual We strongly recommend that any servicing be performed by a qualified individual R600a ...

Страница 4: ...m may not work correctly Do not plug several appliances into the same power socket The refrigerator should always be plugged into its own individual electrical which has a voltage rating that matched the rating plate This provides the best performance and also prevents overloading house wiring circuits which could cause a fire hazard from overheated wires Never unplug your refrigerator by pulling ...

Страница 5: ...reezer with wet hands This may cause frostbite If the refrigerator is not to be used for a long period of time pull out the power plug Deterioration in the power cord insulation may cause fire Do not store articles on the top of the appliance When you open or close the door the articles may fall and cause personal injury and or material damage CAUTION SIGNS This product is intended only for the st...

Страница 6: ...ammable gas Refrigerant R600a contact your local authority in regard to safe disposal of this product Cyclopentane is used as a insulation blowing gas The gases in insulation material require special disposal procedure Please contact your local authorities in regard to the environmentally safe disposal of this product Ensure that none of the pipes on the back of the appliances are damaged prior to...

Страница 7: ...n comply with ISO requirement But If you want to prevent an undue rise in the temperature of the frozen food while defrosting the appliance please wrap the frozen food in several layers of paper such as newspaper Any increase in temperature of frozen food during defrosting can shorten its storage life Contains fluorinated greenhouse gases covered by the Kyoto Protocol Foam blown with fluorinated g...

Страница 8: ...Setting up the refrigerator operating the SAMSUNG side by side refrigerator 21 20 Operating the refrigerator 21 Using the control panel Digital display 22 Controlling the temperature 23 Using the ice and cold water dispenser 24 Storing food 26 Using the CoolSelect Zone Drawer Optional 27 Removing the freezer fridge accessories 28 Cleaning the refrigerator 29 Changing the interior lights the water ...

Страница 9: ... your refrigerator is not level the internal cooling system may not work correctly Refer to drawing and dimensions below for overall space required for use Please ensure that appliance can be moved freely in the event of maintenance service When moving your refrigerator To prevent floor damage be sure the front levelling legs are in the up position above the floor Refer to Levelling the refrigerat...

Страница 10: ... bucket does not fit into its place turn the gear handle on its back by 90 degrees and reinstall it again as shown in figure 2 Normal Operation Any sounds you hear when the ice maker dumps ice into the bucket are part of normal operation Not dispensing ice for long periods may cause ice clumps in the ice bucket Remove the remaining ice and empty the bucket When ice does not come out Check for any ...

Страница 11: ...ator 1 Remove two water lines gray one is for ice and the other one is for water by pressing the coupler 1 and pulling the water line 2 away Reattaching the Water Supply Line 1 Water line must be fully inserted to the marked line to prevent water leakage and water dripping of water dispenser 2 Insert the 2 clips in the install pack and check that each clip holds the line firmly Do not cut the wate...

Страница 12: ...e hinge screws 3 and the ground screw 4 by turning counter clockwise and take off the upper hinge 5 Be careful that the door does not fall on you as you are removing it 3 Next remove the door from the lower hinge 6 by carefully lifting the door straight up 7 4 Remove the lower hinge 8 from the bracket 9 by gently lifting the lower hinge upwards Reattaching the freezer doors To reattach the freezer...

Страница 13: ...that the door does not fall on you as you are removing it 3 Remove the door from the lower hinge 5 by lifting the door straight up 6 4 Remove the lower hinge 7 from the bracket 8 by gently lifting the lower hinge upwards Reattaching the Fridge door To reattach the fridge doors assemble parts in reverse order 1 01 SETTING UP 4 2 3 Be careful not to miss the parts of refrigerator DA99 01745T EN GGH ...

Страница 14: ...and fridge doors and then take off the front leg cover by turning the three screws counter clockwise When the Freezer door is lower than the fridge Insert a flat blade screwdriver into a slot on the Leg turn it clockwise or counter clockwise to level the freezer When the Freezer door is higher than the fridge Insert a flat blade screwdriver into a slot on the Leg turn it clockwise or counter clock...

Страница 15: ...nut 1 from the lower hinge until it reaches the upper end of the bolt 2 When you release the nut 1 make sure that you use the Allen wrench provided 3 to loosen the bolt 2 in a counter clockwise direction You should then be able to unscrew the nut 1 with your fingers 2 Adjust the height difference between the doors by turning the bolt 2 clockwise or counter clockwise When you turn clockwise the doo...

Страница 16: ...is properly filled To do this press the water dispenser lever until the water runs from the water outlet Water Line installation Kits are included with unit You can find it in freezer or fridge drawer Parts for water line Installation Connecting to the water supply line 1 First shut off the main water supply line 2 Locate the nearest cold drinking water line 3 Follow the Water Line Installation In...

Страница 17: ...r any leakage Only connect the water line to a drinkable water source If you have to repair or disassemble the water line cut off 6 5mm of the plastic tubing to make sure you get a snug leak free connection Before being used the leakage in these places should be examined Samsung Warranty does not cover WATER LINE INSTALLATION It ll be done at customer s charge unless the retail price includes inst...

Страница 18: ...g mark on the cover locking the filter in position Make sure to align the water filter label mark with center of cover filter printing as illustrated Remember do not over tighten Removing any residual matter inside the water supply line after installing filter 1 Turn ON the main water supply 2 Press the Water button and push the dispenser pad 3 Run water through the dispenser until the water runs ...

Страница 19: ...msung Electronics call center 1 Place the refrigerator in an appropriate location with reasonable clearance between the wall and the refrigerator Refer to installation instructions in this manual 2 Once the refrigerator is plugged in make sure the interior light comes on when you open the doors 3 Set the temperature control to the coldest temperature and wait for an hour The freezer should get sli...

Страница 20: ...properly When you change the filter press and hold this button for 3 seconds to reset the filter schedule Lighting Button Press the Lighting button for the dispenser LED lamp to stay on Fridge Button Press the Fridge button to set the fridge to your desired temperature You can set temperature between 1 C 7 C and Power cool Power cool will be on the display after 1 C Child Lock Button By pressing t...

Страница 21: ... seconds at the same time Lighting This icon will light up when you activate the Lighting feature In this case the dispenser light under the display will be on constantly If you would like the dispenser light to come on only when using the dispenser turn the Lighting feature off Power Cool This icon will light up when you activate the Power Cool feature For a quick fridge cool down use Power Cool ...

Страница 22: ... in the temperature display Keep in mind that foods like ice cream may melt at 16ºC The temperature display will move sequentially from 14 C and 25ºC When the display reaches 14ºC it will begin again at 25ºC Five seconds after the new temperature is set the display will again show the actual current freezer temperature However this number will change as the Freezer adjusts to the new temperature C...

Страница 23: ...maker bucket It may result in personal injury or material damage Use only the ice maker provided with the refrigerator The water supply to this refrigerator must only be installed connected by a suitably qualified person and connect to a potable water supply only In order to operate the ice maker properly water pressure of 138 862 kPa is required If you have a long vacation or business trip and wo...

Страница 24: ...ice bucket 1 If you remove the ice bucket ICE OFF will blink on the display panel For RSG5P RSG5U models To get more space you can remove the freezer upper drawer since it does not affect thermal and mechanical charicteristics For RSG5F RSG5D models To get more space you can remove the freezer upper and lower drawers since it does not affect thermal and mechanical charicteristics But put the Shelf...

Страница 25: ...tems such as gallons of milk or other large bottles and containers Fruit Vegetable Drawer Used to preserve the freshness of your stored vegetables and fruits Bottles should be stored tightly together so that they do not tip and fall out when the refrigerator door is opened If you plan to go away for a significant time empty the refrigerator and turn it off Wipe the excess moisture from the inside ...

Страница 26: ...w Here are the approximate thawing times of meat and fish by weight and based on a 25 4mm 1in thickness This chart represents the total weight of food in the CoolSelect Zone Drawer THAW TIME 4hours 6hours 10hours 12hours WEIGHT 363g 0 8Ib 590g 1 3Ib 771g 1 7Ib 1000g 2 2Ib Quick Cool You can use the Quick Cool operation with the CoolSelect Zone Drawer to quickly cool 1 3 canned beverages in about a...

Страница 27: ...Grip the handle as shown in the figure Lift the low part slightly Take the ice bucket out slowly 5 Beverage Station Fridge optional Lift up the upper bin at the top of the fridge and pull it out After pressing the cover wrapped with both hands remove the beverage station cover by pulling toward up Do not use excessive force when removing the cover Otherwise the cover may break and cause injury Bef...

Страница 28: ...d once or twice a year Do not use Benzene Thinner or Clorox for cleaning They may damage the surface of the appliance and can create a risk of fire Cleaning the Beverage Station Use a damp cloth to clean the Beverage Station Then wipe dry with a soft cloth Use the soft touch type Beverage Station as follow In the case of opening the Home Bar it will be opened automatically when you push the upper ...

Страница 29: ...when it is time to change your water filter cartridge To give you preparation time to get a new filter the red light will come on just before the capacity of the current filter runs out Changing the filter on time provides you with the freshest cleanest water from your fridge 1 Remove the water filter from the box and put a month indicator sticker on the filter as shown Place a sticker on the filt...

Страница 30: ...ispenser This is due to air getting into the line It should pose no problem to operation Ordering replacement filters To order more water filter cartridges contact your authorized Samsung dealer Using the doors The refrigerator doors are equipped with a door opening and closing feature that ensures that the doors close all the way and are securely sealed After opening beyond a certain point the do...

Страница 31: ...nti condensators are installed in the front corners of the refrigerator to prevent condensation Is the refrigerator door ajar Condensation can occur when you leave the door open for a long time Ice is not dispensing Did you wait for 12 hours after installation of the water supply line before making ice Is the water line connected and the shut off valve open Did you manually stop the ice making fun...

Страница 32: ...l ST 16 to 38 Tropical T 16 to 43 Internal temperatures may be affected by such factors as the location of the refrigerator ambient temperature and the frequency with which you open the door Adjust the temperature as required to compensate for these factors Correct Disposal of This Product Waste Electrical Electronic Equipment Applicable in the European Union and other European countries with sepa...

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