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TROUBLE SHOOTING

4-2-13) When Water Tank Heater does not operate

Start

MAIN PBA is normal.
-- Check other parts.

Check Water Tank Heater Wire.
Check if the Heater is open.

Do Forced Operation and
check it again with Comp on.

Replace Main PBA
(Micom or IC72 defect)

Replace SSR72

If it is 0 , Check if Heater is broken.
If it is

, Check if wire is broken.

If it is abnormal resistance, replace
Heater.

YES

Comp is operating.

the voltage at IC72 #12

is about 0V

The voltage across

CN70 #3 & CN72 #3 is about AC 230V

(or 115V)

Resistance between CN72

#3 & CN70 #3 is about 3.6k (AC 115V) or

13k (AC 230V)

Содержание RSG5D series

Страница 1: ...ice samsungportal com Latin America http latin samsungportal com CIS http cis samsungportal com Europe http europe samsungportal com China http china samsungportal com Asia http asia samsungportal com...

Страница 2: ......

Страница 3: ...may result in personal injury and property damage The manufacturer or dealer cannot be responsible for the interpretation of this information SAMSUNG ELECTRONICS AMERICA INC Technical Service Guide C...

Страница 4: ...1 PRECAUTION SAFETY WARNINGS 5 2 PRODUCT SPECIFICATIONS 8 3 DISASSEMBLY REASSEMBLY 17 4 TROUBLE SHOOTING 45 5 PCB DIAGRAM 88 6 WIRING DIAGRAM 92 7 SCHEMATIC DIAGRAM BLOCK DIAGRAM 97 8 REFERENCE INFOR...

Страница 5: ...bled state of parts It should be the same as the previous state Check out the surrounding conditions Change the location if the fridge is located at humid wet places or the installed state is unstable...

Страница 6: ...on Earth Unplug Use the rated components on the replacement Check the correct model rated voltage rated current operating temperature and so on On repair make sure that the wires such as harness are b...

Страница 7: ...Prohibition Prohibition Prohibition Prohibition Warning Caution Do not allow users to disassemble repair or alter It may cause fire or abnormal operation which leads to injury Do not disassemble Do no...

Страница 8: ...2 PRODUCT SPECIFICATIONS 2 1 Characteristics 9 2 2 Model Specification 10 2 3 1 Basic Specification 12 2 3 2 Electric Parts Specification 12 2 4 Dimensions mm 15 2 5 Optional Material Specification 1...

Страница 9: ...RSG5B ONLY Description Image DOOR Clear View Icemaker More freezer storage space DOOR Tilt Can Carry Constant slant angle for easy access of cans bottles To maintain the optimal humidity in the crispe...

Страница 10: ...ers between compartments Multi Airflow Provides even cooling throughout the refrigerator to maintain optimal temperatures to keep food fresh LED Tower Lighting See everything in a new light with LED t...

Страница 11: ...11 PRODUCT SPECIFICATIONS Comparison with competitor...

Страница 12: ...2 3 1 Basic Specification PRODUCT SPECIFICATIONS 2 3 2 Electric Parts Specification 12...

Страница 13: ...PRODUCT SPECIFICATIONS 13 AC 250V 3A AC 125V 6A AC 125V 6A AC 250V 3A...

Страница 14: ...ting at R Defrost Conducting at Water Tank Heater Cool Select Zone Heater Cord 230V 3W Cord 230V 6W Sheath 140W Cord 120V 5 4W LED 16EA LED 10EA LED 12EA LED 10EA LED LED Sheath 115V 200W 127V 200W Sh...

Страница 15: ...15 PRODUCT SPECIFICATIONS 2 4 Dimensions mm inch RSG5K F DU mm RSG5BL mm RSG5V RSG257AA inch PRODUCT SIZE A B C D E F 687 50 10 4 697 4 737 427 553 1773 27 7 16 1 31 32 30 16 13 16 21 25 32 70...

Страница 16: ...5 Optional Material Specification 16 Photograph Part Name Part Code Quantity Remark FILTER WATER ASSY DA29 00003B 1 RSG5K F D RSG257 ASSY INSTALL FILTER ASSY PACKING VALVE DA97 05926B DA99 00240W 1 5...

Страница 17: ...Zone 26 3 8 Dispenser 28 3 9 Interior Freezer 29 3 10 Evaporator Cover Freezer 30 3 11 Ice Multi Duct Freezer 30 3 12 Door 31 3 13 Evaporator 34 3 14 PBA Compartment 35 3 15 Water Valve 37 3 16 Machin...

Страница 18: ...t may come in contact with water Deteriorated insulation of electrical parts may cause an electric shock or fire In order to reduce the risk of electric shock the appliance must be properly grounded D...

Страница 19: ...washer Disassemble the Cover Latch by inserting a flat blade screwdriver into the slot and pulling it gently Remove the shaft Disassemble the Oil Damper by lifting it up Remove the Home bar by pulling...

Страница 20: ...RIPTION Latch FIGURE Pull the shelf out to the hole point And then remove it by turning and lifting it up Remove all Drawers before disassembling the cover Pull the cover out to the hole point And the...

Страница 21: ...g the filter in position Disassemble the Cover Lamp by pulling the hook Disengage the housing connector Disengage the housing connector Insert a flat blade screwdriver into the slot and disassemble th...

Страница 22: ...vaporator Cover Fridge Remove the 7 screws by turning counter clockwise Pull the Evaporator Cover in the direction of the front Disengage the housing connectors of the Evaporator Cover PART NAME DESCR...

Страница 23: ...driver into the slot and turn the screwdriver gently Be careful not to damage the lamp Pull out the Lamp Cover Insert a flat blade screwdriver into the slot as shown in the picture and turn the screwd...

Страница 24: ...the Display Insert a flat blade screwdriver into a slot as shown and turn it gently Pull out the Dispenser Cover Disengage the housing connectors of Display Cover Remove the 3 screws of the Display C...

Страница 25: ...to a side as shown and pull the Display out Disengage the housing connectors of Display Remove the 3 screws on the back of the Display Replace the PBA Panel after disassembling the PBA Rear PART NAME...

Страница 26: ...ws as shown Pull the Coolselect Zone out to the front side and then disengage the connector Disassemble the Cover LED at the bottom of Coolselect Zone with small flat blade screwdriver Disassemble pho...

Страница 27: ...the both side with flat blade screwdriver Lift the back side and then disassemble the Cover as shown Disengage the connector PART NAME DESCRIPTION Coolselect Zone Heater FIGURE Disassemble the earth w...

Страница 28: ...emove the 2 screws of the Ice Route Case Disassemble the Ice Route Case Assy by pulling the hooks inside as shown Insert a flat blade screwdriver into the slot as shown and pull out Push out the rib l...

Страница 29: ...o the hole point And then remove it by turning and lifting it up Insert a flat blade screwdriver into the slot as shown in the picture and turn the screwdriver gently Pull out the Cap Sensor Disengage...

Страница 30: ...of the front Disassemble the Evaporator Cover by disengaging the housing connector PART NAME DESCRIPTION Evap Cover Freezer FIGURE 3 11 Ice Duct Multi Duct Freezer Remove the 2 screws at the top Pull...

Страница 31: ...ge the housing connector of the Lamp Remove the 4 screws and disassemble the Multi Duct PART NAME DESCRIPTION Multi Duct Freezer FIGURE 3 12 Door Open both the Freezer and Fridge Doors and then take o...

Страница 32: ...handling Wires Remove the door from the lower hinge by lifting up the door straight Be careful not to pinch the water tubing and the wire harness on the door PART NAME DESCRIPTION Door FIGURE Separate...

Страница 33: ...and check that each clip holds the line firmly Water line must be fully inserted to the marked line to prevent water leakage and water dripping of water dispenser Reassembly doors Fix the Doors by ass...

Страница 34: ...ing cover by pushing both sides as shown and pulling it out Disengage the housing connector Remove the evaporator by pulling the lower part of the evaporator while lifting it up PART NAME DESCRIPTION...

Страница 35: ...ver Disengage all housing connectors connected with Main PBA Remove the Main PBA while lifting the hook up Refer to the picture Remove the 6 screws of the Compressor Cover Remove the housing cover and...

Страница 36: ...rate the PBA Case by pressing the hook and pulling the Cover Disengage all housing connectors connected with Inverter PBA Remove the Inverter PBA by pulling the hook out Refer to the picture PART NAME...

Страница 37: ...alve Remove the housing cover and Disengage the housing connectors Remove the C Ring at the gap of the Water Vale Remove 2 water hose parts while pushing the part Remove the hose by turning the nut wi...

Страница 38: ...o the picture Take off the Seal carefully for reuse Disassemble the hook of the Support Circuit Motor Assy by lifting up Remove the spring with a plier Disassemble the Fan by pulling it out while gras...

Страница 39: ...er to the picture Insert the flat blade screwdriver into the slot and remove the Relay Cover along the arrow Remove the Relay Protector O L along the arrow Disassemble the Relay by pulling the connect...

Страница 40: ...Fridge Unscrew the screws of Evap Cover Assy Take off the Seal carefully for reuse Remove the Plate Fan Unscrew the screws and remove the washers of the Fan Assy Disassemble the Fan Assy by pulling PA...

Страница 41: ...h turning driver to one side Turn the handle assembly though 90 degrees to allow access to the bottom fixing position Unscrew 4 screws to disassemble Cap support handle and Support handle Pull the Sup...

Страница 42: ...your palm as shown Remove 4 screws Disassemble the Handle Base from the Door Disassemble the Lever Handle after pushing to the front with pushing aside the front of the Lever Handle to the inside of...

Страница 43: ...the slot and disassemble the Cap door Cover by lifting up the screwdriver gently Unscrew a screw by turning counter clockwise Take off the Seal carefully for reuse Disconnect the housing connector Hea...

Страница 44: ...bottom part slightly Lift up the Icemaker Cover and gently pull out Unscrew the 4 screws and disassemble the Auger Motor Assy as shown Disconnect the hosusing connectors by gently pulling Unscrew the...

Страница 45: ...DISASSEMBLY REASSEMBLY 3 21 Defrosting Heater Fridge Freezer 1 Disconnect the wire connector 2 Check Resistance of Defrosting Heater as shown in the Dicture PART NAME DESCRIPTION Freezer Fridge FIGUR...

Страница 46: ...Relay by using flat head screwdriver 3 With flat head screwdriver disassemble Relay Protector O L 4 Check Resistance of Compressor as shown in the picture PART NAME DESCRIPTION COMPRESSOR FIGURE Comp...

Страница 47: ...d Defrost SRG5V 50 4 1 3 Communication Error Display Function 51 4 1 4 Self Diagnosis Function 52 4 1 5 Load Status Display Function 57 4 1 6 Restoration of Previous Settings Upon Power Failure 60 4 1...

Страница 48: ...d Test mode begins With the Inverter Comp model when you press the Test button Power Freeze Lighting Freezer Fridge KEY the Test function will be selected in the following order Forced Operation 1 FF...

Страница 49: ...set to 1 C 34 F automatically 1 5 During the Forced Operation the Power Freeze and the Power Cool functions do not work When the Power Freeze or the Power Cool is selected its indicator lamp will be...

Страница 50: ...eze Lighting Freezer Fridge KEY the Test function will be selected in the following order Forced Operation FF R off Forced Operation OF r Forced Fridge Defrost rd Forced Fridge Freezer Defrost Fd Canc...

Страница 51: ...h the Forced Operation it sends out Beeping sound 0 25 sec On and 0 75 sec Off until the Forced Operation is completed and the sound can t be turned off 2 Forced Defrost 2 1 When you press the Fridge...

Страница 52: ...and the Lighting buttons for 8 seconds at the same time Press the Freezer Temp and the Child Lock buttons for 10 seconds at the same time RSG5K F D RSG257 2 1 When the Power Freeze and the Lighting b...

Страница 53: ...n Short Open Short F Fan Trouble C Fan Trouble Defrost Trouble overHeating Damper Heater Open Communication Trouble between Panel Main Fridge second digit a Fridge second digit b Fridge second digit c...

Страница 54: ...ue 0 Ohm Heater Short Ohm Wire Cut or Blown Thermistor Disconnect MAIN PCB CN70 from PCB and read the resistance between Orange and White wire terminals Refer to the Wire Diagram for the resistance va...

Страница 55: ...Trouble Condenser Fan Trouble Defrost Trouble OverHeating Defrost Trouble OverHeating Damper Heater Open CommunicationTroublebetweenPanelandMain F SENSOR R SENSOR F DEF SENSOR R DEF SENSOR EXT SENSOR...

Страница 56: ...heresistancevalue 0 Ohm HeaterShort Ohm WireCutorBlownThermistor DisconnectMAINPCBCN70fromPCB andreadtheresistancebetweenOrange andBrownwireterminals RefertotheWireDiagramforthe resistancevalue 0Ohm H...

Страница 57: ...ignals to It only means that there are operational signals from MICOM So it does not indicate that those signalled loads are in operation And even though a specific part is displayed as in operation i...

Страница 58: ...ENSER FAN LOW C FAN LOW RPM DISPENSER HEATER Dispenser Heater On WATER TANK HEATER Fridge Water Tank Heater On FREEZER VALVE F Valve On FRIDGE VALVE R Valve On DAMPER Damper Open NORMAL CONDITIONS All...

Страница 59: ...N Condenser Fan High RPM Condenser Fan Low RPM Dispenser Heater ON Fridge Water Tank Heater ON Freezer Step Valve ON Fridge Step Valve ON Damper Open all Off 18 34 Fridge Fan High or Ac Motor Operatic...

Страница 60: ...ing the normal operation the Panel Display LEDs will blink for 4 seconds at an interval of 0 5 sec 2 At this time when taking your fingers off the Fridge key and Child Lock key and pressing the Freeze...

Страница 61: ...t the normal operation mode press the Freezer and the Lighting buttons for 12 seconds at the same time Then the Display Panel will be shifted to the Option Setting mode 4 1 8 Option Setting Function R...

Страница 62: ...4 seconds after pressing the Freezer temp and the Child Lock buttons for 6 seconds at the same time Take your fingers off from all the buttons and press the Freezer temp button once When the Freezer...

Страница 63: ...to the Freezer temperature setting image In 15 seconds 20 seconds for RSG5B Model after completing the adjustment MICOM is to store the setting value in EEPROM and it goes back to the normal display...

Страница 64: ...2 3 4 5 6 7 8 9 10 11 12 13 14 15 TEMP VALUE 0 0 5 1 1 0 2 1 5 3 2 0 4 2 5 5 3 0 6 3 5 7 0 5 1 1 0 2 1 5 3 2 0 4 2 5 5 3 0 6 3 5 7 4 0 8 2 Fridge Temp Shifting Table Code Freezer Display 0 1 2 3 4 5...

Страница 65: ...lay Dispenser Heater 0 1 Normal heater operation Heater operation ratio increasing ITEM MODEL Display Dispenser Heater Option SAME FOR ALL MODELS LOCATION FRIDGE TEMP DISPLAY 19 CODE Freezer Display C...

Страница 66: ...PBA operates abnormally 77 4 2 10 When Fan does not operate 78 4 2 11 When the internal lamp of the freezer fridge does not light up 79 4 2 12 When Crush Crushed Ice Cube Cubed Ice does not operate w...

Страница 67: ...n checking MAIN PBA refer to the Operation Description and the Reference sections in this manual Start Normal Check the wire connection and connector NO Replace Fuse 250V 2A YES Check PBA pattern Repl...

Страница 68: ...manual Start Normal Check the wire connection and connector NO Replace Fuse AC 250V 5 0A YES Replace the Inverter PCB NO Replace the Inverter PCB NO Replace REG1 7815 NO Replace REG2 5V LDO NO Replace...

Страница 69: ...rter PBA NO Replace COMP ASS Y NO YES NO YES YES YES YES YES Five minutes have passed since COMP was off When Forced Operation Mode is activated COMP operates Comp operation signal CN79 4 is High abou...

Страница 70: ...fRedLEDontheInverter PCBisturnedon itmeans COMPisworking 1 Check the COMP Wire 2 Check the Compressor NO Replace COMP ASS Y NO YES NO YES YES YES YES YES Five minutes have passed since COMP was off Wh...

Страница 71: ...was the Forced Operation signal sound Make sure to check after the Forced Operation NO YES F Sensor is good a Replace MICOM PCB Normal Check RELAY Replace PCB NO NO YES COMP ASS Y is good Repair or r...

Страница 72: ...TROUBLE SHOOTING SPM FREEWHEELING DIODE Voltage 72...

Страница 73: ...e the sensor NO Repair the connectors NO YES YES F R DEF Sensor is normal with Self Diagnosis Check Thermistor Heater and their connectors NO YES F R DEF Heater is normal ForcedOperationforacertaintim...

Страница 74: ...ES Ambient Temp Sensor is ok Ambient Sensor Read the resistance between CN40 1 and 2 PBA Thermistor are ok Check the contact of the connector again Refer to Circuit Diagram and Temp Sensor Troubleshoo...

Страница 75: ...e defective contact of the connector or insert the connector properly NO The connector CN40 50 is inserted properly YES Replace REED S W NO Door S W is good MAIN PBA DOOR S W are good Separate the Doo...

Страница 76: ...nable to hear in case there is heavy noise or built in environment 3 If a buzzer does not sound Start Check Replace a buzzer on Panel PBA NO YES DingDond Sounds when a button on the display panel is p...

Страница 77: ...contact NO DOOR PANEL PBA Connector is inserted properly NO Defective PANEL PBA YES It lights up after PANEL PBA replacement Check F R Door Wiring Short or Open Wire Check F R CABI Wiring Short or Ope...

Страница 78: ...otationistransmittedthroughCN75 5 F 6 R 7 C Micomsensesthesesignal IfMicomsensesnosignal MicommakeFanMotorstopfor10secandtrytooperateitagain Micomkeeps doingthesameprocedure4timesuntilMicomreceivethes...

Страница 79: ...n PBA is normal 1 Turn off the power for repair because there is risk of electric shock when replacing the internal lamp 2 Please keep in mind you could get burnt by the excessive heating of an incand...

Страница 80: ...ncel Ice Off Select Cubed Crushed Normal Operation Water Ice S W or Wire Defect MainPBADefect Replaceit Replace SSR74 Normal Operation Water Ice S W or Wire Defect MAIN PBA Defect Replace it Replace i...

Страница 81: ...check it again with Comp on NO Replace Main PBA Micom or IC72 defect NO Replace SSR72 NO Ifitis0 CheckifHeaterisbroken Ifitis Checkifwireisbroken Ifitisabnormalresistance replace Heater NO YES YES YE...

Страница 82: ...supplied to the Ice Maker by temperature time Ice Maker Dispenses cubed or crushed ice 2 Power is applied to the one end of wires Be careful when disassembling and should refer to exploded diagram in...

Страница 83: ...or Check the connection hose Normal Check Ice water valve hose YES Check soldering short Replace PBA NO Check soldering short Replace PBA NO Check soldering short Replace PBA NO NO YES YES YES Is the...

Страница 84: ...Check the dispensing lever 2 Check switch unit wiring connection 3 Replace PBA NO Check soldering short Replace PBA NO NO YES YES YES YES YES Is the confirming sound of the valve operation heard when...

Страница 85: ...or Crushed Ice mode selected on the Display PANEL Is the DISPENSER switch selected Does the wiring at the both side of motor connected properly ChecktheMOTOR Checkany interferenceonMOTORrotation NO I...

Страница 86: ...perature table Resistance value and MICOM port voltage of sensor according to the temperature SENSOR CHIP based on PX41C 86 TROUBLESHOOTING 4 2 18 Diagnostic method according to the trouble symptom Fl...

Страница 87: ...ion Starting Failure SPM Fault Abnormal Current Detection Motor Locked Over RPM Under Voltage Over Voltage Remarks N A 1 Short between COMP U V and W phase CN04 2 Short among IPM Pins No 1 26 3 Drop t...

Страница 88: ...ation with Inverter PBA 5 Cool Select Zone Damper and Photosynthesis LED control 6 Display Homebar S W control 7 PLC Circuit PLC Power Line communication 8 Step Valve 3 Way Valve LED Room Lamp Control...

Страница 89: ...ontrol Circuit 3 COMP Driving Feedback Circuit It receives the COMP operation signals from the Main PBA and feedbacks the inverter errors to the Main PBA 4 BOOTSTRAP Charger It is an independent power...

Страница 90: ...90 PCB DIAGRAM 5 3 Connector Arrangement Description Main Board...

Страница 91: ...91 PCB DIAGRAM 5 4 LED blinking frequency depending on protecting functions...

Страница 92: ...92 6 WIRING DIAGRAM 6 1 RSG5D F K 220 240V...

Страница 93: ...93 93 WIRING DIAGRAM 6 2 RSG5D F K 220 240V...

Страница 94: ...94 WIRING DIAGRAM 6 3 RSG5K F D 110 127V...

Страница 95: ...95 WIRING DIAGRAM 6 4 RSG257...

Страница 96: ...96 WIRING DIAGRAM 6 5 RSG5B V...

Страница 97: ...97 97 7 SCHEMATIC DIAGRAM BLOCK DIAGRAM 7 1 Main PCB Schematic Diagram...

Страница 98: ...98 98 98 SCHEMATIC DIAGRAM BLOCK DIAGRAM 7 2 Main PCB Schematic Diagram...

Страница 99: ...99 99 SCHEMATIC DIAGRAM BLOCK DIAGRAM 7 2 1 BLOCK DIAGRAM RSG5F D...

Страница 100: ...100 100 100 SCHEMATIC DIAGRAM BLOCK DIAGRAM 7 2 2 BLOCK DIAGRAM RSG5K...

Страница 101: ...101 101 101 SCHEMATIC DIAGRAM BLOCK DIAGRAM 7 2 3 BLOCK DIAGRAM RSG257...

Страница 102: ...102 102 102 SCHEMATIC DIAGRAM BLOCK DIAGRAM 7 2 4 BLOCK DIAGRAM RSG5B V...

Страница 103: ...103 103 103 SCHEMATIC DIAGRAM BLOCK DIAGRAM 7 2 5 BLOCK DIAGRAM RSG257...

Страница 104: ...104 104 104 SCHEMATIC DIAGRAM BLOCK DIAGRAM 7 2 6 BLOCK DIAGRAM RSG257...

Страница 105: ...105 105 105 SCHEMATIC DIAGRAM BLOCK DIAGRAM 7 2 7 BLOCK DIAGRAM Inverter PBA...

Страница 106: ...106 8 REFERENCE INFORMATION 8 1 RSG5...

Страница 107: ...107 REFERENCE INFORMATION 8 2 RSG257...

Страница 108: ...ator That makes refrigerator s temperature low quickly and save the power consumption Condensation can occur when you leave the door open for a long time Did you stop the ice making function Is there...

Страница 109: ...om of the freezer clogged Cubes jammed in chute Supply line or shutoff valve is clogged Water filter clogged Dispenser is LOCKED Replace filter cartridge with new cartridge or with plug Check to see i...

Страница 110: ...Fridge Capillary Tube Fridge Evap Freezer Capillary Tube Freezer Evap Suction Pipe Accumulator Connected Capillary 110 REFERENCE INFORMATION 8 4 Additional Information TDM CYCLE Cluster Rear Freezer...

Страница 111: ...950 6193 6896 FAX 82 62 950 6829 Samsung Electronics Co Ltd Refrigerator Division 2008 03 Printed in Korea This Service Manual is a property of Samsung Electronics Co Ltd Any unauthorized use of Manua...

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