4-4. Audio
•
Source
>
Main Board/T-Con
>
Speakers
AUDIO TEST
•
No TV Sound
9
Menu > Audio > Speaker Settings set to
TV Speaker
•
Noisy / Distorted TV Audio
9
Customer Menu > Support >
Sound Test
-
If Sound Test FAILS : (Missing / Noisy Audio)
9
Speakers (compare resistance/quality)
• Compare audio level out to speakers with multi meter.
9
Replace defective Speakers or Main Board or Ca
-
If Sound Test OK :
9
Audio Source & External Cables
9
With external Audio Generator (device or App)
9
Other Inputs
•
Optical Digital Out Errors
9
Red light from Optical Digital Out.
• If missing replace Main Board
•
No HDMI Audio
9
Source / HDMI Cable
• Swap with other HDMI Inputs/Sources
• Perform EDID Write in Factory Mode (Can restore missing HDMI Audio).
9
Bulletins and Latest firmware on TV
• If not restored replace main board
• Check Audio Format PCM/Dolby based on external Receiver
•
ARC Issues
9
HDMI Cable is input to the ARC Designated HDMI port
9
ARC (HDMI Control) is enabled on the external Receiver.
•
Bluetooth Audio “Sound Share” Connection Issues
9
Sound Bar is in TV Mode
• To Connect, Press & Hold Play Button until Sound Bar pairing mode begins.
4-9
4. Troubleshooting
Содержание QE49Q8 Series
Страница 32: ...4 3 Video 4 3 1 CustomerPicture Test MAIN TCON BOARD 4 5 4 Troubleshooting ...
Страница 52: ...4 25 4 Troubleshooting ...
Страница 71: ...5 1 5 Wiring Diagram 5 Wiring Diagram 5 1 Wiring Diagram Layout 49 55 65 75 85 ...
Страница 72: ...5 2 5 Wiring Diagram Wiring Diagram 49 55 65 75 85 ...
Страница 74: ...5 4 5 Wiring Diagram 5 2 Connector 5 2 1 Main Board ...