34
English
Using the M
enus
Support menu
Support
Option
Description
Self Diagnosis
Picture Test
■
If you think you have a picture problem, perform the picture
test. Check the Colour pattern on the screen to see if the
problem still exists.
Does the problem still exist with this test photo?
•
appears on the screen. If the test pattern does not
appear or there is noise in the test pattern, select
Yes
.
If the test pattern is properly displayed, select
No
.
Yes
: There may be a problem with the TV.
Contact Samsung’s Call Center for assistance.
No
: There may be a problem with your external
equipment. Please check your connections.
If the problem still persists, refer to the external
device’s user manual.
Sound Test
■
If you think you have a sound problem, please perform the
sound test. You can check the sound by playing a built-in
melody sound through the TV.
Does the problem still exist with this sound test?
•
appears on the screen. If during the sound test you can
hear sound only from one speaker or not at all, select
Yes
.
If you can hear sound from the speakers, select
No
.
Yes
: There may be a problem with the TV.
Contact Samsung’s Call Center for assistance.
No
: There may be a problem with your external
equipment. Please check your connections.
If the problem still persists, refer to the external
device’s user manual.
Signal Strength
■
(Digital channels only)
You can adjust your antenna to improve the reception of
available digital channels.
If the signal strength meter indicates that the signal is
•
weak, physically adjust your antenna to increase the
signal strength. Continue to adjust the antenna until
you find the best position with the strongest signal.
If you hear no sound from
■
the TV’s speakers, before
performing the sound test,
make sure
Speaker Selec
t is
set to
TV speaker
in the Sound
menu.
The melody will be heard
■
during the test even if
Speaker
Select
is set to
External
Speaker
or the sound is muted
by pressing the
M
MUTE
button.
BN68-02331D_Eng.indb 34
2009-06-09 �� 2:26:25