[media size] indicates the media size.
Paper Jam-related messages
Message
Meaning
Suggested solutions
Paper jam
in exit area
Paper has jammed in the exit area.
Clear the jam (see
In exit area
).
Paper jam
inside of
duplex
Paper has jammed during duplex printing.
This is applicable only to machines with this
feature.
Clear the jam (see
In the duplex
unit area
).
Paper jam
inside
machine
Paper has jammed in inside the machine.
Clear the jam (see
Inside the
machine
).
Paper jam in
tray1
Paper has jammed in the tray.
Clear the jam (see
In tray 1
).
Paper jam in
tray 2
Paper has jammed in the optional tray.
Clear the jam (see
In optional
tray
).
Paper jam in
MP tray
Paper has jammed in the multi-purpose tray.
Clear the jam (see
In the manual
feeder/multi-purpose tray
).
Toner-related messages
Message
Meaning
Suggested solutions
Install toner
A toner cartridge is not
installed.
Reinstall the toner cartridge.
A toner cartridge is not
being detected
Reinstall the toner cartridge two or three
times to confirm it is seated properly. If the
problem persists, contact the service
representatives.
Not removed protective
film from toner.
Remove the protective film from the toner
cartridge.
Not Compatible
Toner cartridge
The indicated toner
cartridge is not suitable
for your machine.
Install the corresponding toner cartridge with
a Samsung-genuine cartridge (see
Replacing
the toner cartridge
).
Prepare new cartridge
Small amount of toner is
left in the indicated
cartridge. The estimated
cartridge life
[a]
of toner is
close.
Prepare a new cartridge for a replacement.
You may temporarily increase the printing
quality by redistributing the toner (see
Redistributing toner
).
