background image

On 

The machine is connected to a wireless 
network (see 

Wireless network setup

). 

Off 

The machine is disconnected from a 
wireless network. 

() 

Power/Wakeup  

Blue 

On 

The machine is in power save mode. 

Off 

The machine is in ready mode or 
machine’s power is off. 

Eco  

Green 

On 

Eco mode is on (see 

Eco printing

). 

Off 

Eco mode is off.  

[a] 

Estimated cartridge life means the expected or estimated toner cartridge life, which indicates 

the average capacity of print-outs and is designed pursuant to ISO/IEC 19798. The number of 
pages may be affected by operating environment, percentage of image area, printing interval, 
graphics, media and media size. Some amount of toner may remain in the cartridge even when 
red LED is on and the printer stops printing. 

[b] 

Some LEDs may not be available depending on model or country (see 

Control panel 

overview

). 

[c] 

When the imaging unit has reached its end of life, the machine will stop printing. In this case, 

you can choose to stop or continue printing from the SyncThru™Web Service (Settings > 
Machine Settings > System > Setup > Supplies Management> Imaging Unit Stop) or Samsung 
Easy Printer Manager (Device Settings > System > Supplies Management > Imaging Unit 
Stop). Turning off this option and continuing to print may damage the device’s system. 

 

Understanding display messages 

Messages appear on the control panel display to indicate the machine’s status or errors. Refer to 
the tables below to understand the messages’ and their meaning, and correct the problem, if 
necessary. 

 

 

 

You can resolve the error with the guideline from the computers’s Printing Status 
program window (see 

Using 

Samsung Printer Status

 

). 

 

If a message is not in the table, reboot the power and try the printing job again. If 
the problem persists, call a service representative. 

 

When you call for service, provide the service representative with the contents of 
display message. 

 

Some messages may not appear on the display depending on the options or models. 

 

[error number] indicates the error number.  

 

[tray type] indicates the tray number.  

 

[media type] indicates the media type. 

Содержание ProXpress M3320ND

Страница 1: ...Samsung ProXpress M3320ND ...

Страница 2: ...pter refer to the Troubleshooting chapter in the Advanced Guide see Troubleshooting If you cannot find a solution in the User s Guide or the problem persists call for service Tips for avoiding paper jams By selecting the correct medias most paper jams can be avoided To avoid paper jams refer to the following guidelines Ensure that the adjustable guides are positioned correctly see Tray overview Do...

Страница 3: ...ed paper out slowly and gently In tray 1 Illustrations on this user s guide may differ from your machine depending on its options or models Check your machine type see Front view In optional tray If you do not see the paper in this area stop and go to next step ...

Страница 4: ...In the manual feeder multi purpose tray M331xND M3320ND M3325ND M382xD M3321ND M382xND M382xDW M402xND series ...

Страница 5: ...Inside the machine The fuser area is hot Take care when removing paper from the machine M3310 M3320 M3321 M3820 M4020 series ...

Страница 6: ...M3325 M3825 M4025 series In exit area The fuser area is hot Take care when removing paper from the machine If you do not see the paper in this area stop and go to next step ...

Страница 7: ...In the duplex unit area If you do not see the paper in this area stop and go to next step ...

Страница 8: ... and its instructions from the troubleshooting part see Understanding display messages You also can resolve the error with the guideline from the computers s Samsung Printing Status program window see Using Samsung Printer Status If the problem persists call a service representative LED Status Description Status Off The machine is off line Green Blinking When the backlight blinks the machine is re...

Страница 9: ...ibuting the toner see Redistributing toner b On A toner cartridge has almost reached its estimated cartridge life a It is recommended to replace the toner cartridge see Replacing the toner cartridge The cover is opened Close the cover There is no paper in the tray when receiving or printing data Load paper in the tray The machine has stopped due to a major error Check the display message see Under...

Страница 10: ...ase you can choose to stop or continue printing from the SyncThru Web Service Settings Machine Settings System Setup Supplies Management Imaging Unit Stop or Samsung Easy Printer Manager Device Settings System Supplies Management Imaging Unit Stop Turning off this option and continuing to print may damage the device s system Understanding display messages Messages appear on the control panel displ...

Страница 11: ...al feeder multi purpose tray Toner related messages Message Meaning Suggested solutions Install toner A toner cartridge is not installed Reinstall the toner cartridge A toner cartridge is not being detected Reinstall the toner cartridge two or three times to confirm it is seated properly If the problem persists contact the service representatives Not removed protective film from toner Remove the p...

Страница 12: ...rea and media size Some amount of toner may remain in the cartridge even when replace new cartridge appears and the machine stops printing Samsung does not recommend using a non genuine Samsung toner cartridge such as refilled or remanufactured Samsung cannot guarantee a non genuine Samsung toner cartridge s quality Service or repair required as a result of using non genuine Samsung toner cartridg...

Страница 13: ...r keeps printing but the printing quality cannot be guaranteed Replace the imaging unit for the best print quality when this message appears Using a cartridge beyond this stage can result in printing quality issues see Replacing the imaging unit If the machine stops printing replace the imaging unit see Replacing the imaging unit Samsung does not recommend using a non genuine Samsung cartridge suc...

Страница 14: ...r The toner cartridge is installed improperly or the connector is polluted Reinstall the Samsung genuine toner cartridge two or three times to confirm it is seated properly If the problem persists please call for service Error error number Turn off then on The machine unit cannot be controlled Reboot the power and try the printing job again If the problem persists please call for service Error err...

Страница 15: ...of the fuser unit will be expired Replace new Tray1 roller Replace new Tray2 roller The life of the tray pick up roller will expired soon Replace the tray pick up roller with a new one If the problem persists please call for service The life of the tray pick up roller will expired ...

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