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Troubleshooting for
Problem
Possible Solution
does not work.
•
Check if the device is an device. The system
supports devices only.
•
You can connect only one receiver (home theater).
•
Check if the device power cord is properly connected.
•
Check the device’s Video/Audio/HDMI cable connections.
•
Check whether
(HDMI-CEC)
is set to
On
in the
setup menu.
•
Check whether the TV remote control is in TV mode.
•
Check whether the remote control is compatible.
•
doesn’t work in certain situations. (Searching channels,
operating
Smart Hub
or
Plug & Play
(initial setup), etc.)
•
If you have removed and then reconnected the HDMI cable, please
make sure to search devices again or turn your TV off and on again.
•
Check if the function of the device is set on.