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English - 15

Troubleshooting

If the TV seems to have a problem, first review this list of possible problems and solutions. Also review the Troubleshooting 
section in the e-Manual. If none of the troubleshooting tips apply, visit “www.samsung.com,” then click on Support, or call 
Samsung customer service at 1-800-SAMSUNG.

Issues

Solutions and Explanations

The TV won’t turn on.

•  Make sure the AC power cord is securely plugged in to the wall outlet and the TV. 
•  Make sure the wall outlet is working. 
•  Try pressing the 

POWER

 button on the TV to make sure the problem is not the remote. If the TV turns 

on, refer to “Remote control does not work” below.

There is no picture/video.

•  Check the cable connections. Remove and reconnect all cables connected to the TV and external 

devices.

•  Set the video outputs of your external devices (Cable/Sat Box, DVD, Blu-ray etc) to match the TV 

input connections. For example, if an external device’s output is HDMI, it should be connected to an 
HDMI input on the TV. 

•  Make sure your connected devices are powered on. 
•  Be sure to select the TV’s correct input source by pressing the 

SOURCE 

button on the remote 

control. 

•  Reboot the connected device by unplugging and then reconnecting the device’s power cable.

The remote control does not work.

•  Replace the remote control batteries. Make sure the batteries are installed with their poles (+/–) in the 

correct direction.

•  Clean the sensor’s transmission window on the remote. 
•  Try pointing the remote directly at the TV from 5~6 feet away.

The cable/set top box remote control 
doesn’t turn the TV on or off, or adjust the 
volume.

•  Program the Cable/Set remote control to operate the TV. Refer to the Cable/Set user manual for the 

SAMSUNG TV code.

 

Some functions and pictures shown in this manual are available on specific models only.

 

To keep your TV in optimum condition, upgrade to the latest firmware on the Samsung web site by USB (samsung.com 

 

Support 

 Downloads).

License

List of Features

 

y

Excellent Digital Interface & Networking: Using its built-in HD digital tuner, you can view non-subscription HD broadcasts 
without a cable box or STB (Set-Top-Box) satellite receiver.

 

y

3D

: This exciting new feature enables you to view 3D content.

 

y

(HDMI-CEC)

: Allows you to control all connected Samsung devices that support with your Samsung 

TV’s remote.

[PD490-ZA]BN68-03496A-01Eng.indb   15

2011-02-14   오전 9:55:33

Содержание PN43D490A1D

Страница 1: ...ct SAMSUNG WORLDWIDE If you have any questions or comments relating to Samsung products please contact the SAMSUNG customer care center Country Customer Care Center Web Site Address CANADA 1 800 SAMSU...

Страница 2: ...riginal Limited Warranty Statement and a dated Bill of Sale as Proof of Purchase must be presented to the Service Center Transportation to and from the Service Center is the responsibility of the purc...

Страница 3: ...clip it around the cable near the plug as shown in the figure x x A One ferrite core should be no more than 8 inches from the end of the cord that is inserted into the TV x x B If your TV came with a...

Страница 4: ...small amount of electric power To be safe and to decrease power consumption do not leave your TV in standby mode for long periods of time when you are away on a vacation for example It is best to unp...

Страница 5: ...with the TV lying down it may lean to one side when you stand it up Do not insert your fingers into the stand base slot of the TV when installing the stand base Side View 4 5 D M4 X L8 x4 Correct ass...

Страница 6: ...use screws that do not comply with the VESA standard screw specifications x x Do not use screws that are longer than the standard length or do not comply with the VESA standard screw specifications S...

Страница 7: ...lists on the screen Turns the 3D image on or off Displays information on the TV screen Exits the menu Gives direct access to channels Press to select additional digital channels being broadcast by th...

Страница 8: ...ERE to access the sub menus 4 Select the desired submenu with the or button 5 Adjust the value of an item with the or button The adjustment in the OSD may differ depending on the selected menu 6 ENTER...

Страница 9: ...Then use the number buttons or the or button to set the date or time Use the or button to move between entry fields When done setting the Date and Time select Next and then press ENTERE 4 Selecting s...

Страница 10: ...version and if out of date request an upgrade x x Be sure to purchase a certified HDMI cable Otherwise the picture may not display or a connection error may occur x x We recommend using a basic high s...

Страница 11: ...n the source is a digital component such as a DVD player Blu ray player cable box STB Set Top Box satellite receiver and you connected it to the TV via HDMI you will only hear 2 CH audio from the home...

Страница 12: ...ray player cable box STB satellite receiver 1 Press the SOURCE button on your remote 2 Select a desired external input source You can change the view mode between the All and Connected by pressing the...

Страница 13: ...movie video etc you are currently watching The category list Press l or r button to select the category you want Displays the sub menu list Use the arrow buttons on your remote to move the cursor Pre...

Страница 14: ...he e Manual screen press the E MANUAL button b Green Home Moves to the e Manual home screen Yellow Zoom Magnifies a screen Blue Index Displays the Index screen L Page Moves to previous or next page e...

Страница 15: ...pressing the SOURCE button on the remote control Reboot the connected device by unplugging and then reconnecting the device s power cable The remote control does not work Replace the remote control b...

Страница 16: ...nly the appropriate supplied screw If you use a different screw you can damage your TV 2 Firmly fasten the screw you provided size M4xL20 or similar to the wall or cabinet where the TV is to be instal...

Страница 17: ...easured diagonally 51 Class 50 7 measured diagonally Sound Output 10 W X 2 Dimensions WxDxH Body With stand 39 8 x 2 2 x 24 5 inches 1011 8 x 56 0 x 622 4mm 39 8 x 2 2 x 27 5 inches 1011 8 x 56 0 x 69...

Страница 18: ...6 PN43D490 15 7 3 7 3 4 29 6 15 7 16 7 PN51D490 15 7 3 9 4 7 36 2 15 7 18 7 NOTE All drawings are not necessarily to scale Some dimensions are subject to change without prior notice Refer to the dimen...

Страница 19: ...This page is intentionally left blank PD490 ZA BN68 03496A 01Eng indb 19 2011 02 14 9 55 35...

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