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English - 10

Troubleshooting

If the TV seems to have a problem, first try this list of possible problems and solutions.

If none of these troubleshooting tips apply, call your nearest Samsung service center.

Problem

Possible Solution

Poor picture quality.

Try another channel.

Adjust the antenna.

Check all wire connections.

Poor sound quality.

Try another channel.

Adjust the antenna.

No picture or sound.

Try another channel.

Press the 

SOURCE

 button.

Make sure the TV is plugged in.

Check the antenna connections.

Make sure the 

M

MUTE

 button is off.

No sound or sound is too low at 

maximum volume.

First, check the volume of units connected to your TV (digital broadcasting receiver, 

DVD, cable broadcasting receiver, VCR, etc.). Then, adjust the TV volume accordingly.

Picture rolls vertically.

Check all connections.

The TV operates erratically.

Unplug the TV for 30 seconds, then try operating it again.

The TV won’t turn on.

Make sure the wall outlet is working.

Remote control malfunctions

Replace the remote control batteries.

Clean the upper edge of the remote control (transmission window).

Check the battery terminals.

Press the 

TV

 button to put your remote control in the TV mode.

Make sure the remote has batteries.

Check that the “+” and “-” ends of the batteries are inserted correctly.

Digital broadcasting screen problem.

Please check the digital signal strength and antenna input.

The image is too light or too dark.

Adjust the Brightness and Contrast.

Adjust the Fine tuning.

The image is too large or too small.

Adjust the Size settings.

The visual qualities of digital 

channels vary.

The visual qualities of digital channels may vary depending on the original production 

method (analog or digital).

-  If the original production method is digital: High visual quality.

-  If the original production method is analog: The digital program displayed on the 

screen is originally an analog program which has been converted to digital. 

The visual quality is of an SD(Standard Definition) grade.

Screen is black and power indicator 

light blinks steadily.

On your computer; check the Power and Signal Cable.

The TV is using its power management system.

Move the computer’s mouse or press any key on the keyboard.
On your equipment check (STB, DVD, etc) ; Power and Signal Cable.

The TV is using its power management system.

Press the 

SOURCE 

button on the panel or remote control.

Turn the TV off and on.

Although the TV caption shows HD, 

the visual quality is not satisfactory.

The HD(High Definition) caption that appears when switching channels or when 

pressing the 

INFO

 button on the remote control means the selected channel is a digital 

channel. If the broadcasting station converts an analog signal into digital and transmits 

the signal, the visual quality may not be perfect.

The distorted picture appears in the

corner of the screen.

If 

ScreenFit

 is selected in some external devices, a distorted picture may appear in 

the corner of the screen. This symptom is caused by external devices, not the TV.

A strange sound is heard.

This is caused by minor systems operation and is not a defect. 

Pixels are visible on the screen. 

There may be few bright or dark pixels on the screen.  

These pixels will have no impact on the performance of the product.

The "Resets all settings to the

default values" message appears.

This appears when you press and hold the 

EXIT

 button for a while. The product 

settings are reset to the factory defaults.

  This Plasma panel uses a panel consisting of sub pixels (2,359,296 pixels (for 42 inch models) / 3,147,264 pixels (for 50 inch 

models)) which require sophisticated technology to produce. However, there may be few bright or dark pixels on the screen. 

These pixels will have no impact on the performance of the product.

BN68-02444A.indb   10

2009-09-10   �� 9:51:28

Содержание PN42B400P3D

Страница 1: ...07660 0511 Samsung Electronics Canada Inc Customer Service 55 Standish Court Mississauga Ontario L5R 4B2 Call center hours of operation Mon Sun 9AM 12AM EST www samsung com register 1 POWER IN 2 SERV...

Страница 2: ...RCE Press to display and select the available video sources 7 CH LIST Used to display Channel Lists on the screen 8 TOOLS Use to quickly select frequently used functions 9 UP DOWN LEFT RIGHT ENTER Use...

Страница 3: ...rface is an interface that enables the transmission of digital audio and video signals using a single cable The difference between HDMI and DVI is that the HDMI device is smaller in size and has the H...

Страница 4: ...or enhanced video quality Each DVD Blu Ray Player or Cable Box Satellite receiver Set Top Box has a different back panel configuration When connecting a DVD Blu Ray Player or Cable Box Satellite recei...

Страница 5: ...nect an Optical Cable between the DIGITAL AUDIO OUT OPTICAL jack on the TV and the Digital Audio Input OPTICAL jacks on the Digital Audio System When a Digital Audio System is connected to the DIGITAL...

Страница 6: ...jack of the sound card on your computer Each PC has a different back panel configuration When connecting a PC match the color of the connection terminal to the cable When using an HDMI DVI cable conne...

Страница 7: ...utton to display the menu Press the or button to select Channel then press the ENTERE button Press the or button to select Auto Program then press the ENTERE button Press the or button to select an an...

Страница 8: ...T button to exit You can select the type of picture which best corresponds to your viewing requirements Press the MENU button to display the menu Press the ENTERE button to select Picture Press the EN...

Страница 9: ...ve its own set of screen sizes as well In general though you should view the TV in 16 9 mode as much as possible Press the MENU button to display the menu Press the ENTERE button to select Picture Pre...

Страница 10: ...on method is analog The digital program displayed on the screen is originally an analog program which has been converted to digital The visual quality is of an SD Standard Definition grade Screen is b...

Страница 11: ...BN68 02444A indb 11 2009 09 10 9 51 28...

Страница 12: ...R 4B2 Horario de atenci n del centro de servicio Lun dom 9 AM 12 AM ESTE www samsung com register 1 POWER IN 2 SERVICE 3 DIGITAL AUDIO OUT OPTICAL 4 ANT IN 5 HDMI IN 1 DVI 2 6 DVI AUDIO IN 7 COMPONENT...

Страница 13: ...deo disponibles 7 CH LIST Muestra las listas de canales en la pantalla 8 TOOLS Permite seleccionar r pidamente las funciones que se usan con mayor frecuencia 9 ARRIBA ABAJO IZQUIERDA DERECHA ENTER Pe...

Страница 14: ...transmisi n de se ales digitales de audio y de v deo mediante un solo cable La diferencia entre los dispositivos HDMI y DVI es que el HDMI es m s peque o y tiene instalada la funci n de codificaci n...

Страница 15: ...Cada reproductor de DVD Blu ray o receptor por cable sat lite decodificador tiene una configuraci n diferente del panel posterior Cuando conecte un reproductor de DVD Blu ray o receptor por cable sat...

Страница 16: ...posterior del TV 5 3 4 Conecte un cable ptico entre los terminales DIGITAL AUDIO OUT OPTICAL y los terminales de entrada de audio digital OPTICAL del sistema de audio digital Cuando un sistema de audi...

Страница 17: ...o del ordenador Cada ordenador tiene una configuraci n diferente del panel posterior Cuando conecte un ordenador debe hacer coincidir los colores del terminal de conexi n y del cable Cuando se usa una...

Страница 18: ...para seleccionar Canal y a continuaci n pulse el bot n ENTERE Pulse los botones o para seleccionar Prog Auto y pulse el bot n ENTERE Pulse los botones o para seleccionar la conexi n de la antena y pul...

Страница 19: ...Pulse el bot n EXIT para salir Puede seleccionar el tipo de imagen que mejor cumpla sus requisitos de visualizaci n Pulse el bot n MENU para ver el men Pulse el bot n ENTERE para seleccionar Imagen Pu...

Страница 20: ...a de v deo Es posible que el receptor de sat lite tenga tambi n su propia gama de tama os de pantalla Sin embargo en general debe ver el televisor en el modo 16 9 tanto como sea posible Pulse el bot n...

Страница 21: ...al alta Si el m todo de producci n original es anal gico El programa digital mostrado en la pantalla es originalmente un programa anal gico que se ha convertido a digital La calidad visual es de grado...

Страница 22: ...BN68 02444A indb 22 2009 09 10 9 51 40...

Страница 23: ...0511 Samsung Electronics Canada Inc Customer Service 55 Standish Court Mississauga Ontario L5R 4B2 Centre d appel heures de service du lundi au dimanche de 9 h 12 h HNE www samsung com global register...

Страница 24: ...ir les sources vid o accessibles 7 CH LIST Afficher la liste des canaux l cran 8 TOOLS Permettent de s lectionner les fonctions fr quemment utilis es 9 UP DOWN LEFT RIGHT ENTER Appuyez sur ces touches...

Страница 25: ...aux num riques audio et vid o l aide d un seul c ble La diff rence entre les interfaces HDMI et DVI r side dans le fait que la HDMI est de plus petites dimensions qu elle est dot e du composant de cod...

Страница 26: ...s lectionner la source la page 9 La composante vid o s pare la vid o en Y Luminance luminosit PB bleu et PR rouge pour offrir une qualit d image sup rieure La configuration du panneau arri re de chaqu...

Страница 27: ...udio droite et gauche du t l viseur au moyen d un connecteur en Y non fourni Il est galement possible de brancher le c ble la prise R Le panneau arri re de chaque magn toscope est diff rent Lors du br...

Страница 28: ...carte son de votre ordinateur Branchement d un ordinateur La configuration du panneau arri re de chaque ordinateur est diff rente Lors du branchement d un ordinateur les couleurs du c ble et de la bor...

Страница 29: ...r afficher le menu Appuyer sur la touche ou pour s lectionner Cha ne suivie de la touche ENTERE Appuyer sur la touche ou pour s lectionner Prog Auto suivie de la touche ENTERE Appuyer sur la touche ou...

Страница 30: ...NTERE Appuyer sur la touche EXIT pour quitter Il est possible de choisir le type d image qui correspond le plus ses exigences Appuyer sur la touche MENU pour afficher le menu Appuyer sur la touche ENT...

Страница 31: ...ent offrir ses propres tailles d cran En r gle g n rale toutefois il est conseill d utiliser le mode 16 9 autant que possible Appuyer sur la touche MENU pour afficher le menu Appuyer sur la touche ENT...

Страница 32: ...mission num rique affich e l cran est une mission analogue l origine mais convertie au format num rique La qualit visuelle est de calibre SD d finition standard L cran est noir et le t moind alimentat...

Страница 33: ...Cette page est laiss e intentionnellement en blanc BN68 02444A indb 33 2009 09 10 9 51 53...

Страница 34: ...Cette page est laiss e intentionnellement en blanc BN68 02444A indb 34 2009 09 10 9 51 53...

Страница 35: ...800 SAMSUNG 7267864 www samsung com ca Samsung Electronics Canada Inc Customer Service 55 Standish Court Mississauga Ontario L5R 4B2 Canada Samsung Electronique Canada Inc Service la Client le 55 Sta...

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