English 47
Tr
ouble
shoo
ting
Problem
Cause
Action
Cooking is
finished, but the
cooling fan is still
running.
The fan automatically
runs for a certain amount
of time to ventilate the
inside of the oven.
This is not a product
malfunction. The fan is
designed to run automatically
for a period of time to cool
down the oven.
The oven will not
self-clean.
The oven door lock is
turned on.
The display will show the
Lock icon. Hold the oven door
open, and then press for
3 seconds. The oven will beep
and the Lock icon will turn off.
The oven is too hot.
Let the oven cool down, and
then reset the controls. The
self-clean cycle will not lock
the oven door if the oven
temperature is too hot. The
door must lock before the self-
clean cycle can start.
The self-cleaning oven
controls are not properly
set.
Reset the self-cleaning oven
controls. (See page
.)
A surface burner is on.
Turn off the surface burner.
Self-clean will not operate if a
surface burner is on.
A crackling or
popping sound.
This is normal.
This is the sound of the metal
heating and cooling during
any cooking or cleaning
function.
Problem
Cause
Action
The oven light
(lamp) will not turn
on.
The oven door lock is
turned on.
The display will show the
Lock icon. Hold the oven door
open, and then press for
3 seconds. The oven will beep
and the Lock icon will turn off.
The Sabbath function has
been activated.
SAb and the time of day will
show in the display. All other
controls and signals will be
deactivated. To cancel the
Sabbath function and reactivate
the light switch and other
controls, press and hold
Bake
and
Number 1
simultaneously for
3 seconds.
A loose or burned-out
bulb.
See page
The switch operating the
oven light needs to be
replaced.
Call for a qualified service
technician.
The oven smokes
excessively during
broiling.
Meat or food was not
properly prepared before
broiling.
Cut away excess fat and/or
fatty edges that may curl.
Improperly positioned
top oven rack.
See the broiling guide on page
The controls are not
being set properly.
See page
Greasy buildup on oven
surfaces.
Regular cleaning is necessary
when broiling frequently.
NX60A6715SS_AP_DG68-01376A-EN.indb 47
NX60A6715SS_AP_DG68-01376A-EN.indb 47
2021-02-18 3:21:06
2021-02-18 3:21:06