English 27
Tr
ouble
shoo
ting
Problem
Possible cause
Action
Food does not
broil properly in
the oven.
The oven controls are not
set properly.
See page
.
The oven door was not
closed during broiling.
See page
.
The rack has not been
properly positioned.
See the broiling guide page on
Information codes
Code symbol
Meaning
Solution
Check the oven sensor.
1.
Press the
OFF/CLEAR
button, and then
restart the oven.
2.
If the problem persists, disconnect
all power to the range for at least
30 seconds, and then then reconnect the
power.
Oven overheating.
Check the PBA NTC Sensor.
Check the PBA NTC Sensor.
Check the PCB signals.
Check the contol panel pads
** If these solutions do not solve the problem, contact a local Samsung service center.
Check the service conter number on the last page.
Others
Problem
Possible cause
Action
The product is not
level.
The appliance has been
installed improperly.
The leveling leg(s) is (are)
damaged or uneven.
Make sure the floor is level, strong, and
stable. If the floor sags or slopes, contact
a carpenter.
Check and level the range. (See the
Installation Instructions.)
The kitchen cabinets are
not properly aligned and
make the range appear to
be not level.
Ensure that cabinets are square and
provide sufficient room for installation.
The display goes
blank.
The electrical outlet Ground
Fault Interrupter (GFI or
GFCI) has been tripped and
needs to be reset.
Your digital control has
been damaged.
Replace the fuse or reset the circuit
breaker.
Food does not
bake or roast
properly in the
oven.
The wrong cooking mode is
selected.
See page
.
The oven racks have not
been positioned properly
for the foods being cooked.
See page
.
Incorrect cookware or
cookware of improper size
is being used.
See page
.
The oven thermostat needs
adjustment.
See page
.
There is aluminum foil
on the racks and/or oven
bottom.
Remove the foil.
The clock or timers are not
set correctly.
See page
.
NX58N3315SS_AP_DG68-00773B-01_EN.indd 27
2020-06-18 오후 5:16:23
