16 English
Tr
ouble
shoo
ting and inf
ormation c
ode
Troubleshooting and information code
Information codes
If the oven fails to operate, you may see an information code on the display. Check
the table below and try the suggestions.
Code
Meaning
Action
C-d1
Door lock malfunctions
Turn off the oven and then restart.
If the problem continues, turn off
all power for 30 seconds or more
and then reconnect. If the problem
is not fixed, please contact a
service centre.
C-20
Sensor malfunctions
C-21
C-22
C-23
C-F1
Only occurs during EEPROM Read/
Write
C-F0
If there is no communication
between the main PCB and sub
PCB
C-F2
Occurs when a communication
problem is maintained between
the Touch IC <-> Main or Sub
micom
Turn off the oven and then restart.
If the problem continues, turn off
all power for 30 seconds or more
and then reconnect. If the problem
is not fixed, please contact a
service centre.
C-d0
Button problem
Occurs when a button is pressed
and held for a period of time.
Clean the buttons and make sure
there is no water on/around them.
Turn off the oven and try again. If
the problem continues, contact a
local Samsung service centre.
Code
Meaning
Action
S-01
Safety shutoff
Oven has continued operating at
a set temperature for an extended
time.
•
Under 100 °C - 16 hours
•
From 105 °C to 240 °C - 8
hours
•
From 245 °C to Max - 4 hours
This is not system failure. Turn off
the oven and remove food. Then
try again normally.
SIMPLE_NV7B40403CK_U1_DG68-01419C-00.indb 16
SIMPLE_NV7B40403CK_U1_DG68-01419C-00.indb 16
2022-04-26 오후 3:05:19
2022-04-26 오후 3:05:19