22 English
Tr
ouble
shoo
ting
Troubleshooting
Problem
Cause
Action
The oven exterior
is too hot during
operation.
•
If the oven is installed
in a place without good
ventilation
•
Keep the gaps specified
in the product installation
guide.
The door cannot be
opened properly.
•
If there is food residue
stuck between the door
and product interior
•
Clean the oven well and
then open the door again.
The interior light
is dim or does not
turn on.
•
If the lamp turns on and
then off
•
The lamp automatically
turns off after a certain
amount of time to save
power. You can turn it
on again by pressing the
lamp button.
•
If the lamp is covered
by foreign matter during
cooking
•
Clean the inside of the
oven and then check.
Electric shock
occurs on the oven.
•
If the power supply is not
properly grounded
•
If you are using a socket
without grounding
•
Check whether the
power supply is properly
grounded.
There is water
dripping.
•
There may be water or
steam in some cases
depending on the food.
This is not a product
malfunction.
•
Cool the oven and then
wipe with a dry dish
towel.
There is steam
through a crack in
the door.
There is water
remaining in the
oven.
The brightness
inside the oven
varies.
•
The brightness changes
depending on power
output changes.
•
Power output changes
during cooking are not
malfunctions, so there is
no need to worry.
Problem
Cause
Action
Cooking is finished,
but the cooling fan
is still running.
•
The fan automatically runs
for a certain amount of
time to ventilate inside
the oven.
•
This is not a product
malfunction, so there is no
need to worry.
The oven does not
heat.
•
If the door is open
•
Close the door and restart.
•
If oven controls are not
correctly set
•
Refer to the chapter on
oven operation and reset
the oven.
•
If the household fuse has
been blown or the circuit
breaker has operated
•
Replace the fuse or reset
the circuit. If it happens
repeatedly, call an
electrician.
Smoke comes out
during operation.
•
During initial operation
•
Smoke may come from
the heater when you first
use the oven. This is not
a malfunction, and if you
run the oven 2-3 times, it
should stop happening.
•
If there is food on the
heater
•
Let the oven cool
sufficiently and remove
the food from the heater.
There is a burning
or plastic smell
when using the
oven.
•
If using plastic or other
containers that are not
heat-resistant
•
Use glass containers
suitable for hot
temperatures.
NV70K1340BS_EF_DG68-00763A_EN.indd 22
2018-12-04 AM 10:07:37
