TERMS AND CONDITIONS OF SERVICE (Cont.)
a period of twelve (12) consecutive months. Airtime minutes have no cash value. NET10 Pay As You Go
Prepaid Wireless airtime cards are non-refundable. NET10 Pay As You Go Prepaid Wireless airtime cards,
airtime rate plans, card denominations and service days are subject to change at any time without
prior notice.
NET10 Pay As You Go Wireless Airtime cards may not be redeemed on a NET10 Unlimited phone. You will
not be given a refund for any NET10 Pay As You Go Wireless airtime cards you purchase with the intent
of adding minutes and/or days of service to a NET10 Unlimited phone.
Service End Date, Due Date or Service Days Remaining for NET10 Pay As You Go.
If you fail to add airtime to your NET10 phone prior to the Service End Date or Due Date (before your
Service Days run out) your NET10 Service will be deactivated on the Service End Date or Due Date and
you may lose your NET10 phone number even if you have minutes remaining on your NET10 phone. To
prevent this from occurring, please keep your NET10 Service active by adding one or more airtime cards
before your Service End Date or Due Date. Notwithstanding the Service End Date, Due Date or Service Days
left as displayed on your NET10 phone, NET10 reserves the right to discontinue service and deactivate
any NET10 phone for which there is no voice, text or Data Services usage for a period of twelve (12)
consecutive months. If your Service is deactivated, your NET10 phone can be reactivated by adding any
NET10 Pay As You Go Prepaid Wireless Airtime card. Once reactivated, however, your NET10 phone may
be assigned a new NET10 phone number. You may recover any unused airtime available on your NET10
phone at the time of deactivation if you reactivate your NET10 phone within 30 days.
Airtime Usage for NET10 Pay As You Go.
Airtime minutes will be deducted for all time during which your NET10 phone is connected to, or using,
the wireless system of any Carrier. Use of a wireless system typically begins when you press the “send,”
“call” or other button to initiate or answer a call, and does not end until you press the “end” button. Airtime
minutes are deducted for all incoming and outgoing calls, including calls to toll free numbers, 411,
611, Customer Care, call waiting calls and calls to access your voice mail. Airtime minutes are not
deducted for calls to 911. For outbound calls, you may be charged airtime for incomplete, busy and/or
no answer calls. Airtime minutes are deducted in full unit increments. Partial minutes are rounded up
to the next minute. Airtime minutes are deducted for use of other services such as text messaging and
accessing the NET10 Web (“WAP”). Airtime minutes are deducted for all text messages sent and
incoming text messages which are opened. No credit is given for dropped calls. Your NET10 phone may
include 10 airtime minutes for set up. These minutes may be used for test calls at NET10’s discretion.
6. DATA SERVICES FOR NET10 PAY AS YOU GO.
With certain NET10 phone models, you can access information services such as news, weather and
sports and utilize multi-media services that allow you to download ringtones and graphics (collectively
TERMS AND CONDITIONS OF SERVICE (Cont.)
"Data Services") through WAP. Data Services are offered by NET10 at an additional charge or deduction
of minutes for use of such Services.
Purchasing Data Services:
In order to purchase, download and/or access NET10 Data Services, your
NET10 phone must have active service and sufficient available airtime minutes. Your NET10 phone will
not allow you to open the WAP browser without an airtime balance of at least 10 minutes.
Each time you access the NET10 WAP with your NET10 phone's browser, 1 minute of airtime per minute
of access will be deducted from your NET10 phone ("Access Charges"). Access Charges are deducted in
full minute increments. Any WAP access of less than 60 seconds is rounded up to the next full minute.
Access Charges begin when your NET10 phone makes a data connection. This generally occurs shortly
after you open your browser, send or receive a multi-media message (e.g., a picture), initiate a content
download, confirm a subscription, view subscribed content or if WAP access is initiated for any other
purpose. Access Charges end when the data connection terminates. This generally occurs shortly after
you close your browser, successfully receive or send a multi-media message (e.g., a picture), after a
successful content download or after any other closure of a WAP session. The WAP access duration and
the related Access Charges are NOT determined from the exact moment you press a button on your NET10
phone to open or close the browser.
In addition to the Access Charges, there will be a charge each time you purchase content to download
("Content Charge") and if you subscribe to an Information Service (“Subscription Charge”). The Content
Charges and Subscription Charges vary depending on the type of content and subscription. You will be
advised of the Content Charges and Subscription Charges prior to finalizing your purchase. The total
Access Charge will vary depending on the size of the content and the actual time it takes to complete
the download.
The Data Services you purchase and download are non-transferable (including to any new or replacement
NET10 phone) and may only be used or viewed on the NET10 phone for which they were purchased.
Charges incurred for the purchase of Data Services are non-refundable.
Purchase Options for Data Services:
You may purchase Data Services through your NET10 phone’s WAP
browser or by visiting www.NET10.com on a personal computer.
Purchasing Data Services using your NET10 phone’s WAP browser:
In order to purchase Data
Services using your NET10 phone, you must select “BROWSER” from your NET10 phone’s Menu, then
select “Start Browser” and you will be presented with a menu of options. Your payment for Data
Services purchased using your NET10 phone's WAP browser will be completed through the deduction of
