34 English
Tr
ouble
shoo
ting & T
ranspor
t
Troubleshooting & Transport
Troubleshooting
If you encounter a problem with the ov
en, fir
st check the table below and try the
suggestions. If the problem continues, contact a local Samsung service centre.
Problem
Possible Cause
Solution
Oven does not
switch on.
•
Power is switched off.
•
Check whether there is power supplied.
•
Also check that other kitchen appliances
are working.
No heat or
oven does not
warm up.
•
Oven temperature
control is incorrectly set.
•
Oven door has been left
open.
•
Check that the oven temperature
control knob is set correctly.
Oven light (if
available) does
not operate.
•
Lamp has failed.
•
Electrical supply is
disconnected or switched
off.
•
Replace lamp.
•
Make sure the electrical supply is
switched on at the wall socket outlet.
Cooking is
uneven within
the oven.
•
Oven shelves are
incorrectly positioned.
•
Check that the recommended
temperatures and shelf positions are
being used.
•
Do not frequently open the door unless
you are cooking things that need to
be turned. If you open the door often,
the interior temperature will be lower
and this may affect the results of your
cooking.
The timer
buttons cannot
be pressed
properly.
•
There is foreign matter
caught between the
timer buttons.
•
Touch model: there is
moisture on the control
panel.
•
The key lock function is
set.
•
Remove the foreign matter and try
again.
•
Remove the moisture and try again.
•
Check whether the key lock function is
set.
The oven fan
(if available) is
noisy.
•
Oven shelves are
vibrating.
•
Check that the oven is level.
•
Check that the shelves and any bake
ware are not vibrating or in contact
with the oven back panel.
