17
Solve problems
Help and personal needs
To save the time and expense of an unnecessary service
call, perform the simple checks in this section before
contacting a service professional.
“No Service,” “Network Failure,” or “Not
Done” displays
• The network connection has been lost. You may be
in a weak signal area. Move and try again.
• You are trying to access an option for which you
have no subscription with your service provider.
Contact the service provider for further details.
You have entered a number but it was not
dialed
• Be sure that you have pressed [
TALK
].
• Be sure that you have accessed the right cellular
network.
• Be sure that you have not set an outgoing call
barring option.
Your correspondent cannot reach you
• Be sure that your phone is switched on. ([
END
]
pressed for more than one second.)
• Be sure that you are accessing the correct cellular
network.
• Be sure that you have not set an incoming call
barring option.
Your correspondent cannot hear you speaking
• Be sure that you have switched on the
microphone.
• Be sure that you are holding the phone close
enough to your mouth. The microphone is located
at the bottom of the phone.
The phone starts beeping and “Warning Low
Battery” flashes on the display
• Your battery is insufficiently charged. Recharge the
battery.
