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This chapter provides helpful information for what to do if
you encounter an error while using your printer.

This chapter includes:

• Troubleshooting Checklist

• Solving General Printing Problems

• Clearing Paper Jams

• Solving Print Quality Problems

• Troubleshooting Error Messages

• Common Windows Problems

• Common Macintosh Problems

• Common Linux Problems

Solving Problems

Содержание ML-1710

Страница 1: ...SAMSUNG LASER PRINTER User s Guide ...

Страница 2: ...d Samsung logo are trademarks of Samsung Electronics Co Ltd Centronics is a trademark of Centronics Data Computer Corporation IBM and IBM PC are trademarks of International Business Machines Corporation Apple AppleTalk TrueType LaserWriter and Macintosh are trademarks of Apple Computer Inc Microsoft Windows Windows 9x Windows Me Windows 2000 Windows NT and Windows XP are registered trademarks of M...

Страница 3: ...ncel button 1 7 Chapter 2 SETTING UP YOUR PRINTER Unpacking 2 2 Selecting a Location 2 3 Installing the Toner Cartridge 2 4 Loading Paper 2 6 Changing the Paper Size in the Tray 2 8 Connecting a Printer Cable 2 9 Turning the Printer on 2 11 Printing a Demo Page 2 12 Installing Printer Software 2 13 Printer Driver Features 2 14 Installing Printer software in Windows 2 15 Viewing the User s Guide 2 ...

Страница 4: ...ment 4 2 Canceling a Print Job 4 4 Using a Favorite Setting 4 5 Using Help 4 5 Setting Paper Properties 4 6 Using the Toner Save Mode 4 8 Printing Multiple Pages on One Sheet of Paper N Up Printing 4 10 Scaling Your Document 4 12 Fitting Your Document to a Selected Paper Size 4 13 Printing Posters 4 14 Setting Graphic Properties 4 16 Printing Watermarks 4 19 Using an existing Watermark 4 19 Creati...

Страница 5: ...eral Printing Problems 6 3 Clearing Paper Jams 6 7 In the Paper Exit Area 6 7 In the Paper Feed Area 6 9 Around the Toner Cartridge 6 10 Tips for Avoiding Paper Jams When Printing on the A5 sized Paper 6 11 Tips for Avoiding Paper Jams 6 12 Solving Print Quality Problems 6 12 Print Quality Checklist 6 12 Solving Print Quality Problems 6 13 Troubleshooting Error Messages 6 18 Common Windows Problem...

Страница 6: ...n Linux 7 10 Installing the Printer Driver 7 10 Changing the Printer Connection Method 7 14 Using the Configuration Tool 7 16 Changing LLPR Properties 7 18 Printer Specifications 7 20 Paper Specifications 7 21 Overview 7 21 Supported Sizes of Paper 7 22 Guidelines for Using Paper 7 23 Paper Specifications 7 24 Paper Output Capacity 7 24 Printer and Paper Storage Environment 7 25 ...

Страница 7: ...t considered to be hazardous The laser system and printer are designed so there is never any human access to laser radiation above a Class I level during normal operation user maintenance or prescribed service condition WARNING Never operate or service the printer with the protective cover removed from Laser Scanner assembly The reflected beam although invisible can damage your eyes When using thi...

Страница 8: ...r nearest Samsung dealer Power Saver This printer contains advanced energy conservation technology that reduces power consumption when it is not in active use When the printer does not receive data for an extended period of time power consumption is automatically lowered The energy star emblem does not represent EPA endorsement of any product or service Recycling Please recycle or dispose of the p...

Страница 9: ... or more of the following measures 1 Reposition the receiving antenna 2 Increase the separation between the equipment and receiver 3 Connect the equipment into an outlet on a circuit different from that to which the receiver is connected 4 Consult the dealer or an experienced radio TV technician for help CAUTION Changes or modifications not expressly approved by the manufacturer responsible for co...

Страница 10: ...Ltd representative EC Certification Certification to 1999 5 EC Radio Equipment Telecommunications Terminal Equipment Directive FAX This Samsung product has been self certified by Samsung for pan European single terminal connection to the analogue public switched telephone network PSTN in accordance with Directive 1999 5 EC The product has been designed to work with the national PSTNs and compatibl...

Страница 11: ...o not disassemble the printer Doing so may give you an electric shock If you continuously print many pages the surface of the output tray may become hot Be careful not to touch the surface especially for children ...

Страница 12: ...1 INTRODUCTION Congratulations on the purchase of your Printer This chapter includes Special Features Printer Components Understanding the Control Panel ...

Страница 13: ...et Manual Feeder support various sizes and types of paper Two output trays select either the top output tray face down or the rear output tray face up for the most convenient access Create professional documents You can customize your documents using Watermarks such as Confidential See page 4 19 Print Posters The text and pictures of each page of your document are magnified and printed across the ...

Страница 14: ...e pages on one single sheet of paper to save paper N Up printing See page 4 10 This printer meets Energy Star guidelines for energy efficiency Print in various environments You can print in Windows 95 98 Me NT 4 0 2000 XP Your printer is compatible with Linux and Macintosh Your printer comes with both the Parallel and the USB interface ...

Страница 15: ...INTRODUCTION 1 4 Printer Components Front View Manual Feeder guide Tray Front Cover Top output tray Face down Control Panel Power switch Output Support Manual Feeder Paper level indicator ...

Страница 16: ...INTRODUCTION 1 5 1 Inside View Rear View Toner cartridge Front Cover Rear output tray Face up USB port Power receptacle Parallel port Parallel port ...

Страница 17: ...e the printer is receiving data the On Line Error LED blinks red to cancel printing In Manual Feed mode if there is no paper in the Manual Feeder the On Line Error LED blinks red Load paper into the Manual Feeder and the LED stops blinking If the printer is receiving data the On Line Error LED slowly blinks green If the printer is printing the received data the On Line Error LED blinks green fast ...

Страница 18: ...ing the Manual Feeder on page 3 8 Cleaning inside printer In Ready mode press and hold this button for about 10 seconds until all LEDs turn on and release After cleaning the printer one cleaning sheet is printed Canceling print job Press this button during printing The On Line Error LED blinks while the print job is cleared from both the printer and the computer and then return to Ready mode This ...

Страница 19: ...INTRODUCTION 1 8 NOTE ...

Страница 20: ...information on setting up your printer This chapter includes Unpacking Installing the Toner Cartridge Loading Paper Connecting a Printer Cable Turning the Printer on Printing a Demo Page Installing Printer Software Setting Up Your Printer ...

Страница 21: ...with the following items Notes If any items are missing or damaged notify your dealer immediately Components may differ from one country to another The CD ROM contains the printer driver the User s Guide and the Adobe Acrobat Reader program 2 Carefully remove all of packing tapes from the printer Toner Cartridge Power Cord CD ROM Setup Guide Tape ...

Страница 22: ...ight or sources of heat cold and humidity See the image below for clearance space Do not place the printer close to the edge of your desk or table Clearance Space Front 482 6 mm enough space so that tray can be removed Back 100 mm enough space to allow opening of the rear out tray Right 100 mm enough space for ventilation Left 100 mm 552 mm 21 7 in 100 mm 3 9 in 954 6 mm 37 5 in 482 6 mm 18 8 in 1...

Страница 23: ... the printer 2 Remove the toner cartridge from its bag and remove the paper covering the cartridge 3 Gently shake the cartridge from side to side to distribute the toner evenly inside the cartridge CAUTION To prevent damage do not expose the toner cartridge to light for more than a few minutes Cover it with a piece of paper if left exposed for more than a few minutes If toner gets on your clothing...

Страница 24: ...rinter until it snaps into place 6 Close the front cover Make sure that the cover is securely closed If the cover is not firmly closed printing errors may occur when you print Note When printing text at 5 coverage you can expect a toner cartridge life of approximately 3 000 pages 1 000 pages for the toner cartridge that is shipped with the printer ...

Страница 25: ... printer is very light it may be moved when you use it for example when opening closing the tray or installing removing the toner cartridge Be careful not to move the printer 2 Push down the pressure plate until it locks in position 3 Prepare a stack of paper for loading by flexing or fanning them back and forth Straighten the edges on a level surface ...

Страница 26: ... four corners are flat in the tray 5 Pay attention to the paper limit mark on the left inside wall of the tray Paper overloading may cause paper jams Note If you want to change the paper size in the tray see Changing the Paper Size in the Tray on page 2 8 6 Slide the tray back into the printer ...

Страница 27: ...he rear guide as shown below to adjust for the paper length 2 Pinch the side guide as shown and slide it to the left flush against the paper Notes Do not push the width guide far enough to cause the material to warp If you do not adjust the width guide it may cause paper jam ...

Страница 28: ...e parallel port of the computer requires a certified parallel cable You will need to buy a IEEE1284 compliant cable 1 Make sure that both the printer and the computer are turned off 2 Plug the parallel printer cable into the connector on the back of the printer Push the metal clips down to fit inside the notches on the cable plug 3 Connect the other end of the cable to the parallel interface port ...

Страница 29: ... Make sure that both the printer and the computer are turned off 2 Plug the USB printer cable into the connector on the back of the printer 3 Connect the other end of the cable to the USB port on your computer See your computer User s Guide if you need help Note For using a USB cable you must be running Windows 98 Me 2000 XP or Macintosh with OS 8 6 and the G3 processor or higher To the USB port o...

Страница 30: ...her end into a properly grounded AC outlet and turn on the printer using the power switch CAUTION The fusing area at the rear portion of the inside of your printer is hot when powered Be careful not to be burned when accessing this area Do not disassemble the printer when it is powered Doing so may give you an electric shock To the AC outlet ...

Страница 31: ...nting a Demo Page Print a demo page to make sure that the printer is operating correctly 1 Hold down the Cancel button for about 2 seconds to print a demo page 2 The Demo page shows the printer s current configuration ML 1710P Series ...

Страница 32: ...ware using the CD ROM Printer driver for windows Use this driver to take full advantage of your printer s features See page 2 15 Status Monitor allows you to see the printing status of the printer See page 4 26 If you are printing from Macintosh Go to Using Your Printer with a Macintosh on page 7 2 for information about installing the print software and printing from a Macintosh If you are printin...

Страница 33: ...nd media type number of copies Table below lists a general overview of features supported by your printer drivers Feature Printer Driver Win9x Me Win2000 XP NT4 0 Macintosh Toner Save Y Y Y N Print quality option Y Y Y Y Poster printing Y Y Y N Multiple pages per sheet N up Y Y Y Y Fit to page printing Y Y Y N Scale printing Y Y Y Y Watermark Y Y Y Y Overlay Y Y Y N ...

Страница 34: ...P Internet Explorer 5 0 or later Installing Printer Software 1 Place the CD ROM in the CD ROM drive Installation will start automatically If the CD ROM drive does not automatically run Select Run from the Start menu and type x Setup exe in the Open box where x is the drive letter for the CD ROM drive then click OK Note If the New Hardware Found window appears during the installation procedure clic...

Страница 35: ...ents you want to install After selecting the language and the component s click Next View User s Guide Opens Samsung ML 1710 Series User s Guide If your computer doesn t have Adobe Acrobat click on this option and it will automatically install Adobe Acrobat Reader for you 4 After the installation is finished the window asking you to print a test page appears If you want to print a test page select...

Страница 36: ... Samsung web site Otherwise just click Finish NOTES When you want to use your printer with the parallel cable remove the USB cable and connect the parallel cable Then repair the printer driver select Start Programs Samsung ML 1710 Series Printer Maintenance Repair Printer If you have replaced the parallel cable with the USB cable do the same to repair the driver If your printer doesn t work proper...

Страница 37: ...es and then Printer Maintenance 3 Select Repair and then click Next NOTE If your printer is not connected to the computer the Connect Samsung ML 1710 Series window opens After connecting the printer click Next 4 Select the components you want to reinstall and click Next 5 If you select Printer follow steps 4 and 5 on page 2 16 6 When the reinstallation is done click Finish ...

Страница 38: ...k Next 5 When you are asked to confirm your selection click OK 6 Aftern the software is removed click Finish Changing the Display Language After installation of the software you can change the display language If you installed the Status Monitor the selected language is applied to it 1 From the Start menu select Programs 2 Select Samsung ML 1710 Series and Language Selection 3 Select the language ...

Страница 39: ...Windows desktop 1 From the Start menu select Programs 2 Select Samsung ML 1710 Series and View User s Guide Adobe Acrobat automatically runs and then the User s Guide opens NOTE If your computer doesn t have Adobe Acrobat selecting the View User s Guide option automatically installs Adobe Acrobat for you After installing is complete repeats step 1 and 2 ...

Страница 40: ...aper in the tray for the best print quality This chapter includes Choosing Paper and Other Materials Selecting the Output Location Loading Paper Printing on Envelopes Printing on Labels Printing on Transparencies Printing on Card Stock or Custom sized Materials Printing on Preprinted Paper Using Print Materials ...

Страница 41: ...ou can use any size paper that fits easily within the paper adjusters of the paper feeder Weight Your printer supports paper weight as follows 16 24 lbs 60 90 g m2 bond for the tray 16 43 lbs 60 163 g m2 bond for the manual feeder Brightness Some papers are whiter than others and produce sharper more vibrant images Surface smoothness The smoothness of the paper affects how crisp the printing looks...

Страница 42: ...n A4 210 x 297 mm B5 182 x 257 mm A5 148 x 210 mm A6 105 x 148 mm 250 250 250 250 250 250 250 250 1 1 1 1 1 1 1 1 Envelopesb No 10 4 12 x 9 5 in Monarch 3 87 x 7 5 in C5 162 x 229 mm DL 110 x 220 mm B5 176 x 250 mm C6 114 x 162 mm b If you are experiencing excessive jamming feed one sheet at a time through the manual feeder 1 1 1 1 1 1 Labelsb Letter 8 5 x 11 in A4 210 x 297 mm 1 1 Transparenciesb...

Страница 43: ... paper with embossed lettering perforations or texture that is too smooth or too rough Colored paper should be of the same high quality as white photocopy paper The pigments must withstand the printer s fusing temperature of 400 F 205 C for 0 1 second without deterioration Do not use paper with a colored coating that was added after the paper was produced Preprinted forms must be printed with nonf...

Страница 44: ...oblems such as excessive curl try printing to the rear output tray To avoid paper jams do not open or close the rear output tray while the printer is printing Printing to the Top Output Tray Face down The top output tray collects paper face down in correct order The top output tray should be used for most print jobs Note If you continuously print many pages the surface of the output tray may becom...

Страница 45: ... down from the printer Printing from the Manual Feeder to the rear output tray provides the straight paper path Opening the rear output tray might improve the output quality with the following envelopes labels transparencies To open the rear output tray 1 Open the rear door by pulling it down The cover functions as the output tray Note Please be careful when you open the rear cover The inside of t...

Страница 46: ...es and Capacities on page 3 3 for acceptable paper size and capacities for each tray The paper level bar on the front of the paper tray shows the amount of paper currently in the tray When the tray is empty the indicator of the bar is lowered Using the Tray The tray holds 250 sheets of paper See Sizes and Capacities on page 3 3 for acceptable paper size and capacities of each tray Load a stack of ...

Страница 47: ...Load the print material in the manual feeder with the print side up Adjust the paper guide against the print material without bending the paper 2 When you print a document you must select Manual Feed for Source from the software application and then select the correct paper size and type For details see page 4 6 3 Press the Cancel button on the printer to start feeding 4 Printing is started 5 If y...

Страница 48: ... 1 Turn the printer off 2 Double click the icon at right bottom of the window 3 Select a job you want to cancel 4 For Windows 9x Me select Cancel Printing from Document menu For Windows NT 2000 XP select Cancel from Document menu 5 When the jobs are removed from the list Turn the printer on Double click this icon to view the queue of the print jobs ...

Страница 49: ...stamp area enters the feeder first 2 Adjust the guide to the edge of the envelope stack Guidelines Only use envelopes recommended for laser printers Before loading envelopes in the manual feeder make sure that they are undamaged and are not stuck together Do not feed stamped envelopes Never use envelopes with clasps snaps windows coated lining or self stick adhesives These envelopes may severely d...

Страница 50: ...e software application and then select the correct paper size and type For details see page 4 6 4 Press the Cancel button to start feeding Note Please be careful when you open the rear cover The inside of the printer maybe hot 5 Printing is started Close the rear output tray after the printing is completed ...

Страница 51: ...temperature of 200 C 392 F for 0 1 second Make sure that there is no exposed adhesive material between the labels Exposed areas can cause labels to peel off during printing which can cause paper jams Exposed adhesive can also cause damage to printer components Do not feed a sheet of label through the printer more than once The adhesive backing is designed for one pass through the printer Do not us...

Страница 52: ...ent labels from sticking to each other do not let the printed label sheets stack up as they are printed out Printing on Transparencies 1 Open the rear output tray Load transparencies in the manual feeder with print side up and the top with the adhesive strip going first Guidelines Only use transparencies recommended for use in laser printers Ensure that transparencies are not wrinkled curled or ha...

Страница 53: ...pe For details see page 4 6 Note Please be careful when you open the rear cover The inside of the printer maybe hot 4 Press the Cancel button to start feeding Printing is started Close the rear output tray after the printing is completed Notes To prevent transparencies from sticking to each other do not let the printed sheets stack up as they are printed out Place transparencies on a flat surface ...

Страница 54: ...int material with print side up short edge first and against the left edge of the feeder 2 Adjust the guide to fit the width of the material Guidelines Always insert the short edge into the Manual Feeder first If you want to print in landscape mode make this selection through your software Inserting paper long edge first may cause a paper jam Do not print on media smaller than 76mm 3 0 in wide or ...

Страница 55: ...as some type of printing placed on it before it is sent through the printer paper that has a preprinted logo at the top of the page for example Note Please avoice using carbon paper because it may cause the printer a mechanical trouble Guidelines Letterheads must be printed with heat resistant ink that will not melt vaporize or release hazardous emissions when subjected to the printer s fusing tem...

Страница 56: ...s below Adjust the guides to fit the width of the paper stack 2 When you print configure the paper source type and size properly in the software application For details see page 4 6 Load with the design face down bottom edge towards the printer Load with the design face up top edge towards the printer ...

Страница 57: ...USING PRINT MATERIALS 3 18 NOTE ...

Страница 58: ...per Properties Using the Toner Save Mode Printing Multiple Pages on One Sheet of Paper N Up Printing Scaling Your Document Fitting Your Document to a Selected Paper Size Printing Posters Setting Graphic Properties Printing Watermarks Printing Overlays Using the Status Monitor Setting Up Locally Shared Printer Printing Tasks ...

Страница 59: ...ument you want to print 2 Select Print from the File menu The Print window is displayed It may look slightly different depending on your application The basic print settings are selected within the Print window These settings include the number of copies and print range 3 To take advantage of the printer features provided by your printer click Properties in the application s print window and go to...

Страница 60: ... on a page Portrait prints across the width of the page letter style Landscape prints across the length of the page spreadsheet style Rotate allows you to rotate the page in the selected degrees You can select 0 or 180 degrees 5 From the Paper tab select the paper source size and type For further details see page 4 6 6 Click other tabs on the top of the Samsung ML 1710 series Properties window to ...

Страница 61: ... To make your changes permanent make them in the Printers folder Follows this procedure 1 Click the Windows Start button 2 For Windows 9x Me 2000 NT select Settings and then Printers For Windows XP select Printers and Faxes 3 Select the Samsung ML 1710 Series printer 4 Click the right mouse button on the printer icon and In Windows 9x Me select Properties In Windows 2000 XP select Printing Prefere...

Страница 62: ...n which is visible on each properties tab allows you to save the current properties settings for future use To save a Favorites item 1 Change the settings as needed on each tab 2 Enter a name for the item in the Favorites input box 3 Click Save To use a saved setting just select the item from the Favorites drop down list To delete a favorite setting item select the desired item from the list and c...

Страница 63: ... properties Property Description Copies allows you to choose the number of copies to be printed You can enter up to 999 Size option allows you to choose the size of paper you loaded into the tray If the required size is not listed in the Size box click Add Custom When the Custom Page Size window appears set the paper and click OK The size setting appears in the size list so that you can select it ...

Страница 64: ...printer automatically selects paper from the Manual Feeder first and then from the Tray Make sure the Type is set to Printer Default If you load a different type of print materials select the corresponding paper type For further information on print materials refer to chapter 3 Using Print Materials If you use cotton paper set the paper type to Thick for the best printing To use recycled paper whi...

Страница 65: ... page but will reduce print quality There are two ways to enable the Toner Save mode From the Control Panel Press the Cancel button on the control panel The printer must be in Ready mode On Line Error green LED is on If the Toner Save LED is on the mode is enabled and the printer uses less toner to print a page If the Toner Save LED is off the mode is disabled and the printer prints in the normal ...

Страница 66: ...k the Graphics tab and select the Toner Save option You can select from Printer Setting If you select this option this feature is determined by the setting you ve made on the control panel of the printer On Select this option to allow the printer to use less toner on each page Off If you don t need to save toner to print a document select this option 3 Click OK ...

Страница 67: ...int up to 16 pages on one sheet 1 To change the print settings from your software application access the printer properties See page 4 2 2 From the Layout tab choose Multiple Pages per Side in the Type drop down list 3 Select the number of pages you want to print per sheet 1 2 4 9 or 16 in the Pages per Side drop down list Check Print Page Border to print a border around each page on the sheet Pri...

Страница 68: ...4 Select the page order if necessary 5 Click the Paper tab select the paper source size and type 6 Click OK and print the document Right then Down 1 3 2 4 1 2 3 4 2 4 1 3 3 4 1 2 Down then Right Left then Down Down then Left ...

Страница 69: ... software application access the printer properties See page 4 2 2 From the Layout tab select Reduce Enlarge in the Type drop down list 3 Enter the desired scaling rate in the Percentage input box You can also click the or button 4 Click the Paper tab select the paper source size and type 5 Click OK and print the document ...

Страница 70: ...an be useful when you want to check fine details on a small document 1 To change the print settings from your software application access the printer properties See page 4 2 2 From the Layout tab select Fit to Page in the Type drop down list 3 Select the correct size from the Target Paper drop down list 4 Click the Paper tab select the paper source size and type 5 Click OK and print the document A...

Страница 71: ...r to form one poster size document 1 To change the print settings from your software application access the printer properties See page 4 2 2 Click the Layout tab select Poster in the Type drop down list 3 Configure the poster option You can select the page layout from 2x2 3x3 or 4x4 If you select 2x2 the output will be automatically stretched to cover 4 physical pages ...

Страница 72: ...overlap in millimeter or inch to make it easier to reconstruct the resulting poster 4 Click the Paper tab select the paper source size and type 5 Click OK and print the document You can complete the poster by reconstructing the results ...

Страница 73: ...operty Description Resolution You can select the printing resolution by choosing from 600 dpi Normal or 300 dpi Draft The higher the setting the sharper the clarity of printed characters and graphics Higher settings may increase time it takes to print a document Toner Save Selecting this option will extend the life of your toner cartridge and reduce your cost per page without a significant reducti...

Страница 74: ...ance in your print Normal This setting is for normal documents Light This setting is for bolder line widths or darker gray scale images Dark This setting is for finer line width higher definition in graphics and lighter gray scale images When the Darken Text option is checked all text in your document is allowed to print darker than a normal document Property Description ...

Страница 75: ...d fonts such as Korean or Chinese or various types of fonts will print faster in this setting Print as Graphics When this option is selected the driver will download any fonts as graphics When printing documents with high graphic content and relatively few TrueType fonts printing performance speed may be enhanced in this setting When the Print All Text Black is checked all text in your document is...

Страница 76: ...s of a document There are several predefined watermarks that come with the printer and they can be modified or you can add new ones to the list Using an existing Watermark 1 To change the print settings from your software application access the printer properties See page 4 2 2 Click the Extras tab and select the desired watermark in the Watermark drop down list You will see the selected watermark...

Страница 77: ...w The preview image is provided so that you can see how the watermark will appear on the printed page If the First Page Only box is checked the watermark will be printed on the first page only 4 Select the desired watermark options You can select the font type and size and color from the Font Attributes section and set the angle of the watermark from the Message Angle section 5 Click Add to add a ...

Страница 78: ... want to edit in the Current Watermarks list and change the watermark message and the options Refer to Creating a Watermark on page 4 20 4 Click Update to save the changes 5 Click OK Deleting a Watermark 1 To change the print settings from your software application access the printer properties See page 4 2 2 From the Extras tab click the Edit button in the Watermark section 3 Select the watermark...

Страница 79: ...o not need to load preprinted letterhead paper in the printer You need only tell the printer to print the letterhead overlay on your document Creating a New Page Overlay To use a page overlay you must create a new page overlay containing your logo or image 1 Create or open a document containing text or an image for use in a new page overlay Position the items exactly as you wish them to appear whe...

Страница 80: ...destination path if necessary The default is C Formover 6 Click Save You will see the name in the Overlay List 7 Click OK or Yes until you complete creating The file is not printed out Instead it will be stored on your computer HDD disk Note The overlay document size must be the same as documents you will print with the overlay Do not create an overlay with a watermark ...

Страница 81: ...lick the Extras tab 4 Select the desired overlay from the Overlay drop down list box 5 If the desired overlay file does not appear in the Overlay list click Edit button and Load Overlay and select the overlay file If you have stored the overlay file you want to use into an external source you can also load the file when you access the Load Overlay window After you select the file click Open The fi...

Страница 82: ...has been selected the overlay will be automatically printed with your document 7 Click OK or Yes until the printing starts The selected overlay will be downloaded with your print job and printed on your document Note The resolution of the overlay document must be the same as that of the document you will print with the overlay Deleting a Page Overlay You can delete page overlays that are no longer...

Страница 83: ...dow appears showing the error Opening the Status Monitor 1 Double click the Status monitor icon on the Windows task bar Or select Programs from Start Samsung ML 1710 Series and Samsung Printer Status Monitor 2 The Samsung ML 1710 Series Status monitor window appears Double click this icon You can change the Status Monitor program setting To use Help click this icon You can check the version of the...

Страница 84: ...us Monitor Screen when print error occurs shows the Status monitor window when an error occurs in the printer Enable Error Indicator with Tray icon shows the blinking tray icon which indicates an error occurs in your printer Note When the Status monitor window appears to indicate an error you can see the corresponding solution Error message is displayed Click this to see the video clip of the solu...

Страница 85: ...lick OK 4 Click Start and select Printers from Settings and double click your printer name 5 Select Properties in the Printer menu 6 Click the Sharing tab and check the Shared As box Fill in the Shared Name field and then click OK Setting Up Client PC 1 Right click Start and select Explorer 2 Open your network folder in the left column 3 Right click the shared name and select Capture Printer Port ...

Страница 86: ... 2000 Check the Share this printer box Windows XP 6 Fill in the Share Name field and than click OK Windows NT Fill in the Shared Name field and then click OK Windows 2000 XP Setting Up Client PC 1 Right click Start and select Explorer 2 Open your network folder in the left column 3 Click the shared name 4 From the Start menu select Settings and Printers Windows NT 2000 From the Start menu select P...

Страница 87: ...ING TASKS 4 30 8 Select Local Port and click New Port 9 Fill in the Enter a port name field and enter the shared name 10Click OK and click Close 11Click OK Windows NT Click Apply and click OK Windows 2000 XP ...

Страница 88: ...pter provides suggestions for maintaining the toner cartridge and the printer This chapter includes Maintaining the Toner Cartridge Cleaning the Printer Consumables and Replacement Parts Maintaining Your Printer ...

Страница 89: ...se it to light for more than a few minute Toner cartridge life expectancy The life of the toner cartridge depends on the amount of toner that print jobs require When printing text at 5 coverage a new toner cartridge lasts an average of 3 000 pages The original toner cartridge supplied with the printer lasts an average of 1 000 pages Saving toner To save toner press the Cancel button on the printer...

Страница 90: ...oner The following procedures may allow you to finish the current print job before replacing the toner cartridge 1 Grasp the front cover and pull it toward you to open 2 Push the toner cartridge down and remove it from the printer Cautions Avoid reaching too far into the printer The fusing area may be hot To prevent damage to the toner cartridge do not expose it to light for more than a few minute...

Страница 91: ... Reinsert the toner cartridge into the printer Ensure that the toner cartridge snaps into place 5 Close the front cover Make sure that the cover is securely closed If it is not firmly closed printing errors may occur when you print Replacing the Toner Cartridge If the print remains light after redistributing toner see page 5 3 replace the toner cartridge Remove the old cartridge and install a new ...

Страница 92: ...stances can discolor or crack the cabinet Cleaning the Outside Clean the cabinet of the printer with a soft lint free cloth You can dampen the cloth slightly with water but be careful not to be let any water drip onto the printer or inside of it Cleaning the Inside During the printing process paper toner and dust particles can accumulate inside the printer This buildup can cause print quality prob...

Страница 93: ...toner cartridge do not expose it to light for more than a few minute Cover it with a piece of paper if necessary Also do not touch the black transfer roller inside the printer 4 Reinsert the toner cartridge and close the cover Make sure that the cover is securely closed If it is not firmly closed printing errors may occur when you print 5 Plug in the power cord and turn the printer on ...

Страница 94: ... debris which should be discarded 1 Ensure that the printer is turned on and in the Ready mode with paper loaded in the tray 2 Press and hold down the Cancel button on the control panel for about 10 seconds 3 Your printer automatically picks up a sheet of paper from the tray and prints out a cleaning sheet with dust or toner particles on it Note The cartridge cleaning process takes some time To st...

Страница 95: ...from worn parts The following items should be replaced after you have printed a specified number of pages See the table below To purchase the consumables and replacement parts contact Samsung dealer or the place where you bought your product We strongly recommend that items be installed by a trained service personnel Items Yield Average Paper Feeding Roller 60 000 Transfer Roller 60 000 Pick up ro...

Страница 96: ...rror while using your printer This chapter includes Troubleshooting Checklist Solving General Printing Problems Clearing Paper Jams Solving Print Quality Problems Troubleshooting Error Messages Common Windows Problems Common Macintosh Problems Common Linux Problems Solving Problems ...

Страница 97: ...see if it is printed correctly If there is a print quality problem go to Solving Print Quality Problems on page 6 12 Print a short document from a software application to verify that the computer and printer are connected and are communicating correctly If the page does not print check the cable connection between the printer and the computer Check the print queue or print spooler to see if the pr...

Страница 98: ...presentative The printer may be in Manual Feed mode Add paper to the manual feeder and press the Cancel button on the printer s control panel to begin printing The connection cable between the computer and the printer is not connected properly Disconnect the printer cable and reconnect it The connection cable between the computer and the printer is defective If possible attach the cable to another...

Страница 99: ...ove excess paper from the tray The paper is too thick Use only paper that meets the specifications required by the printer Print job is extremely slow The job may be very complex Reduce the complexity of the page or try adjusting the print quality settings The maximum print speed of the printer is 16 A4 or 17 Letter pages per minute If using Windows 9x Me the Spooling Setting may be set incorrectl...

Страница 100: ...able is loose or defective Disconnect the printer cable and reconnect Try a print job that you have already printed successfully If possible attach the cable and printer to another computer and try a print job that you know works Finally try a new printer cable The wrong printer driver was selected Check the application s printer selection menu to ensure that your printer is selected The software ...

Страница 101: ...sary See page 5 3 If necessary replace the toner cartridge The file may have blank pages Check the file to ensure it does not contain blank pages Some parts such as the controller or the board may be defective Contact a service representative The illustrations print incorrectly in Adobe Illustrator The setting in the software application is wrong Print the document with selecting Download as Bit I...

Страница 102: ...Specifications on page 7 21 If a paper jam occurs the On Line Error LED on the control panel lights red Find and remove the jammed paper If it is invisible look inside the printer In the Paper Exit Area Note Paper jams in this area may result in loose toner on the page If you get any toner on your clothes wash them in cold water as hot water will set the toner into the fabric 1 If the paper jams a...

Страница 103: ...en the paper if it is caught in the feed rollers Then pull the paper gently out Note Please be careful when you open the rear cover The inside of the printer is still hot 4 Close the rear output tray 5 Open and close the front cover Printing can be resumed ...

Страница 104: ... to expose the jammed paper 2 Remove any missfeed paper by pulling it out by the visible edge from the tray Make sure that all of the paper is properly aligned in the tray 3 Slide the tray back into the printer 4 Open and close the front cover Printing can be resumed ...

Страница 105: ... Open the front cover 2 Push the toner cartridge down and remove it from the printer 3 Gently pull the paper toward you 4 Check that there is no other paper in the printer 5 Reinstall the toner cartridge and then close the cover Printing can be resumed ...

Страница 106: ...print on the A5 sized paper 1 Open the input tray and load paper into the tray as shown below 2 Open the Samsung ML 1710 Series Properties window set the paper size to A5 5 8x8 3 in from the Paper tab 3 From the Orientation option of the Layout tab set the Rotate option to 90º 4 Click OK to start printing Click Select 90 degrees ...

Страница 107: ...loading Do not use creased damp or highly curled paper Do not mix paper types in the input tray Use only recommended print media See Paper Specifications on page 7 21 Ensure that the recommended print side is facing down when loading paper into the input tray Solving Print Quality Problems Print Quality Checklist Print quality problems can be resolved by following the checklist below Redistribute ...

Страница 108: ...ndicate that the toner cartridge needs cleaning See Cleaning the Inside on page 5 5 Toner specs The paper may not meet specifications for example the paper is too moist or too rough See Paper Specifications on page 7 21 The transfer roller may be dirty See Cleaning the Inside on page 5 5 The paper path may need cleaning See Cleaning the Inside on page 5 5 Dropouts If faded areas generally rounded ...

Страница 109: ...of the printer See Cleaning the Inside on page 5 5 Check the paper type and quality See Paper Specifications on page 7 21 Remove the toner cartridge and install a new one See Installing the Toner Cartridge on page 2 4 Vertical repetitive defects If marks repeatedly appear on the printed side of the page at even intervals The toner cartridge may be damaged If a repetitive mark occurs on the page pr...

Страница 110: ...ing hollow images the paper stock may be too slick Try a different paper See Paper Specifications on page 7 21 If characters are improperly formed and producing a wavy effect the scanner unit may need service Verify that it also occurs on a demo page by pressing the Cancel button on the control panel when the printer is ready For service contact a service representative Page skew Check the paper t...

Страница 111: ...Cleaning the Inside on page 5 5 Check for leaking toner Clean the inside of the printer Black pages The toner cartridge may not be installed properly Remove the cartridge and reinsert The toner cartridge may be defective and need replacing Install a new toner cartridge The printer may require repair Contact a service representative Loose toner Clean the inside of the printer Check the paper type a...

Страница 112: ...ecifications See Paper Specifications on page 7 21 Horizontal stripes If horizontally aligned black streaks or smears appear The toner cartridge may be installed improperly Remove the cartridge and reinsert The toner cartridge may be defective Install a new toner cartridge See Installing the Toner Cartridge on page 2 4 If the problem persists the printer may require repair Contact a service repres...

Страница 113: ...D lights red Paper jam occurs To solve the problem see Clearing Paper Jams on page 6 7 The front cover is open Close the front cover The toner cartridge is empty Remove the old toner cartridge and install a new one See Installing the Toner Cartridge on page 2 4 You pressed the Cancel button while the printer is receiving data In Manual Feed mode there is no paper in the Manual Feeder Load paper in...

Страница 114: ...xit all software applications Remove all software from the StartUp Group then restart Windows Reinstall the printer software Error Writing to LPTx message appears Ensure that the cables are connected correctly and the printer is on If bi directional communication is not turned on in the driver it will also cause this message General Protection Fault Exception OE Spool32 or Illegal Operation messag...

Страница 115: ...k Select Network or AppleTalk Control Panel from Control Panels in the Apple menu and then choose the correct network The printer name does not appear in Chooser Make sure that the cables are connected correctly and the printer is turned on Make sure that the correct printer driver has been selected in Chooser Problem Possible Cause and Solution You cannot use the computer while the printer is pri...

Страница 116: ...the Printer Package detects such a conflict the conflicting option is changed to a No Choice value and you have to choose an option that does not conflict before being able to submit the changes I can t make a printer the system default In some conditions it may not be possible to change the default queue This happens with some variants of LPRng especially on recent RedHat systems that use the pri...

Страница 117: ...ed to make sure that you leave the LLPR option to its default Portrait setting to avoid unwanted rotations of the page that would result in a cropped output Some pages come out all white nothing is printed and I am using CUPS If the data being sent is in Encapsulated PostScript EPS format some earlier versions of CUPS 1 1 10 and before have a bug preventing them from being processed correctly When...

Страница 118: ...our lpoptions file which is manipulated by the lpoptions command These options will always be used if not overridden by LLPR settings To get rid of all options for a printer run the following command replacing printer with the name of the queue lpoptions x printer I configured a printer to print to a file but I get Permission denied errors Most printing systems will not run as the super user but a...

Страница 119: ...SOLVING PROBLEMS 6 24 NOTE ...

Страница 120: ...7 This chapter includes Using Your Printer with a Macintosh Using Your Printer in Linux Printer Specifications Paper Specifications APPENDIX ...

Страница 121: ...lling Software for Macintosh System Requirements To use your printer and its software with a Macintosh your system should have Macintosh Hardware Requirement One of the following Macintosh models Power Macintosh series Power Macintosh G3 G4 iMac series PowerBook series iBook series USB interface Macintosh System Requirement System 8 6 or later Note Please refer SANSUNG Homepage for MAC OS 10 x pri...

Страница 122: ... ROM drive 4 Double click SAMSUNG_LBP on your Macintosh desktop 5 Double click the Installer folder 6 Double click the West folder 7 Double click the Samsung Laser Printer Installer icon next to each language to select the correct one 8 Click Continue and then click Continue 9 The Samsung Laser Printer Installer window opens Select the installation type The window provides the following two option...

Страница 123: ...er name will appear in the right pane of the Chooser window 3 Click ML 1710 and close the Chooser window 4 The message window indicating that you have changed your current printer appears Click OK 5 An SAMSUNG SPL II printer icon will be created on your desktop Printing a Document When you print with a Macintosh you need to check the printer software setting in each application you use Follow thes...

Страница 124: ...ermark to add a watermark to each page in your document to emphasize its purpose or indicate how it should be handled For details on the watermark options see page 4 19 Note Mac OS 9 1 doesn t support the Watermark feature 4 Open the File menu and click Print You will see the SAMSUNG SPL II Printer window ...

Страница 125: ...Printer window contains five categories of advanced properties Listed below is the name of each property Darkness Quality Layout Color Background Printing Paper Source Figures next display each property in the SAMSUNG SPL II Printer window Saves the current settings for later use Restores the default settings For advanced printing features select the desired option For details see below ...

Страница 126: ...ut Select the print darkness Select the print resolution To print the border of each page check this box Select the number of pages you want to print on one sheet of paper The pages will appear decreased in size and arranged on the sheet ...

Страница 127: ... print click one of the following Urgent to print before any Normal priority job Normal to print in the order the job is received Print at to print at the specific time you enter in the day and time in the fields to the right Put document on hold to hold the print job in the print queue until you are ready to release it Turns background printing on or off ...

Страница 128: ...IX 7 9 7 Paper Source Select the corresponding paper source If Auto Select is set the printer automatically selects the print material from the paper feeder according to the following order Manual Feeder Tray ...

Страница 129: ... II or Power PC G3 RAM 64 MB or higher HDD 20 MB or higher Softwares Glibc 2 1 or higher GTK 1 2 or higher GhostScript Installing Printer Driver 1 Make sure that you connect the printer to your computer Turn both the computer and the printer on 2 When the Administrator Login window appears type in root in the Login field and enter the system password Note You must log in as a super user root to in...

Страница 130: ... CD ROM directory root local cdrom setup sh 4 Select the installation type either Recommended or Expert and then click Continue Recommended is fully automated and is not required any interaction Expert installation allows you to select the install path or printing system 5 If you selected Recommended go to Step 6 For Expert select the desired option and then click Begin Install ...

Страница 131: ...n on the toolbar at the top of the window Note Depending on the printing system in use the Administrator Login window may appear Type in root in the Login field and enter the system password 8 You see the printers currently added in your system Select the printer you will use The function tabs available for the selected printer appear at the top of the Add a Printer window ...

Страница 132: ...he printer in use The Description and the Location field in the Queue screen may not appear depending on the printing system in use 11To exit click OK 12When the window prompts that the new printer is successfully configured click OK 13The Linux Printer Configuration window re appears From the Info tab you can view the information about your printer If necessary you can change the printer configur...

Страница 133: ...em password Note You must log in as a super user root to install a new printer to the printing system If you are not ask your system administrator 3 From the Startup Menu icon at the bottom of the desktop select Linux Printer and then Configuration Tool You can also access the Linux Printer Configuration window by typing in linux config from the Terminal screen 4 When the Linux Printer Configurati...

Страница 134: ...ux Printer Configuration window select the Uninstall command from the File menu 3 The Administrator Login window appears Type in root in the Login field and enter the system password Click Proceed Note You must log in as a super user root to uninstall the printer software If you are not ask your system administrator 4 The message window which is asking your confirmation to proceed with the uninsta...

Страница 135: ...ties and changing their local preference To access the Configuration Tool 1 From the Startup Menu icon at the bottom of the screen select Linux Printer and then Configuration Tool The Linux Printer Configuration window appears You can also open this window from the Terminal screen by typing in linux config 2 The Linux Printer Configuration window shows a list of installed printers at the left pane...

Страница 136: ...ob s in the queue If you drag a specific job s you can drop it into the print queue of another printer The Properties tab allows you to change the default printer settings Note Regular users are able to override the system wide default settings defined by the administrator When a regular user clicks Apply these custom settings will be saved in the user s profile and may be later used with LLPR If ...

Страница 137: ...m the application you are using select the Print command 2 When the Linux LPR window opens click Properties You can also open the LLPR window by using the following Click the Startup Menu icon at the bottom of the screen and select Linux Printer and then Linux LPR If the Linux Printer Configuration window is currently open select Test Print from the Print menu ...

Страница 138: ...en printing images files i e when a non PostScript document is passed to LLPR on the command line But color settings will also take effect for postscript documents Text allows you to select the density of the text and turn the syntax coloring on or off HP GL 2 allows you to set default options to print documents of the HP GL 2 format which is used by some plotters Advanced allows you to override t...

Страница 139: ...han 50 dB Sleep mode Background noise Toner Supply Single cartridge Toner Cartridge Life 3 000 pages for starter 1 000 pages IDC 5 coverage Duty Cycle Monthly 15 000 pages maximum Weight 7 Kg Package Weight Paper 1 76 Kg Plastic 0 2 Kg External Dimensions W x D x H 352 x 372 x 196 mm 13 8 x 14 6 x 7 7 in Operating Environment Temperature 10 32 C 50 90 F Humidity 20 80 RH Emulation SPL Random Acces...

Страница 140: ...e can cause the following problems Poor print quality Increased paper jams Premature wear on the printer Notes Some paper may meet all of the guidelines in this guide and still not produce satisfactory results This may be the result of improper handling unacceptable temperature and humidity levels or other variables over which Samsung has no control Before purchasing large quantities of paper ensu...

Страница 141: ...weight and thickness and environ mental conditions Letter 8 5 X 11 in 216 X 279 mm 60 to 90 g m2 bond 16 to 24 lb 250 sheets of 75 g m2 bond 20 lb paper for the tray 1 sheet of paper for the manual feeder A4 210 X 297 mm 8 3 X 11 7 in Executive 7 25 X 10 5 in 191 X 267 mm Legal 8 5 X 14 in 216 X 356 mm B5 JIS 182 X 257 mm 7 2 X 10 in Folio 216 X 330 mm 8 5 X 13 in Minimum size custom 76 x 127 mm 3...

Страница 142: ...e paper Ensure that any colored paper or preprinted forms use inks that are compatible with this fusing temperature 200 C or 392 F for 0 1 second Symptom Problem with Paper Solution Poor print quality or toner adhesion problems with feeding Too moist too rough too smooth or embossed faulty paper lot Try another kind of paper between 100 250 Sheffield 4 5 moisture content Dropout jamming curl Store...

Страница 143: ...Conditions Cut with sharp blades with no visible fray Fusing Compatibility Must not scorch melt offset or release hazardous emissions when heated to 200 C 392 F for 0 1 second Grain Long Grain Moisture Content 4 6 by weight Smoothness 100 250 Sheffield Output Tray Capacity Face down output tray 50 sheets of 75 g m2 bond 20 lb paper Face up output slot 1 sheet of 75 g m2 bond 20 lb paper ...

Страница 144: ...n not to purchase more paper than can be used in a short time about 3 months Paper stored for long periods may experience heat and moisture extremes which can cause damage Planning is important to prevent damage to large supplies of paper Unopened paper in sealed reams can remain stable for several months before use Opened packages of paper have more potential for environment damage especially if ...

Страница 145: ...APPENDIX 7 26 NOTE ...

Страница 146: ...reate 4 22 delete 4 25 print 4 24 P paper jams clear 6 7 paper load in manual feeder 3 8 in tray 2 6 3 7 paper size 3 3 paper capacity 3 3 paper guidelines 3 4 print cleaning sheet 5 7 demo page 2 12 document 4 2 fit to page 4 13 N up 4 10 overlay 4 22 poster 4 14 scale 4 12 watermark 4 19 printer cable connect 2 9 printer clean 5 5 printer sharing 4 28 problem Linux 6 21 Macintosh 6 20 windows 6 ...

Страница 147: ...0 Macintosh 7 2 overview 2 13 system requirements 2 15 uninstall 2 19 specification paper 7 21 printer 7 20 status monitor use 4 26 T toner install 2 4 life 5 2 recycle 5 2 redistribute 5 3 replace 5 4 toner save 4 8 W watermark create 4 20 delete 4 21 edit 4 21 print 4 19 ...

Страница 148: ...Home Visit us at www samsungprinter com Rev 1 00 ...

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