Samsung ML-167 Series Скачать руководство пользователя страница 50

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Troubleshooting

_ 50

Insert the toner cartridge back into the machine.

Close the fuser unit cover.

Close the top cover. Printing automatically resumes.

Solving other problems

The following chart lists some trouble conditions that may occur and the

recommended solutions. Follow the suggested solutions until the problem is

corrected. If the problem persists, contact a service representative.
Other problems include:

•

See "Power problems" on page 50.

•

See "Paper feeding problems" on page 51.

•

See "Printing problems" on page 51.

•

See "Printing quality problems" on page 53.

•

See "Common Windows problems" on page 55.

•

See "Common Linux problems" on page 55.

•

See "Common Macintosh problems" on page 56.

Power problems

Click this link to open an animation about solving power problems.

Condition

Suggested solutions

The machine is

not receiving

power,
or the connection

cable between the

computer and the

machine is not

connected

properly.

•

Plug in the power cord and press

(power)

on the control panel.

•

Disconnect the machine cable and reconnect

it.

Содержание ML-167 Series

Страница 1: ...ML 167x Series Mono Laser Printer User s Guide imagine the possibilities Thank you for purchasing a Samsung product ...

Страница 2: ...of Hewlett Packard Company Microsoft Internet Explorer Windows Windows Vista Windows 7 and Windows 2008 Server R2 either registered trademarks or trademarks of Microsoft Corporation PostScript 3 is a trademark of Adobe System Inc UFST and MicroType are registered trademarks of Monotype Imaging Inc TrueType Mac and Mac OS are trademarks of Apple Inc registered in the U S and other countries LaserWr...

Страница 3: ...fe practices that may result in severe personal injury or death Caution Hazards or unsafe practices that may result in minor personal injury or property damage Do not attempt Do not disassemble Do not touch Unplug the power cord from the wall socket Make sure the machine is grounded to prevent electric shock Call the service center for help Follow directions explicitly OPERATING ENVIRONMENT Warnin...

Страница 4: ...ge in performance unplug the machine from all interface connections and request assistance from qualified service personnel Otherwise this could result in electric shock or fire OPERATING METHOD Caution Do not forcefully pull the paper out during printing It can cause damage to the machine When printing large quantities the bottom part of the paper output area may get hot Do not allow children to ...

Страница 5: ...ult in electric shock or fire The machine should be connected to the power level which is specified on the label If you are unsure and want to check the power level you are using contact the electrical utility company Do not overload wall outlets and extension cords This can diminish performance and could result in electric shock or fire Use only No 26 AWGa a AWG American Wire Gauge or larger tele...

Страница 6: ...ets on your clothing do not use hot water to wash it Hot water sets toner into fabric Use cold water When you are working inside the machine replacing supplies or cleaning the inside do not operate the machine You could get injured Do not disassemble repair or rebuild the machine by yourself It can damage the machine Call a certified technician when the machine needs repair Keep the power cable an...

Страница 7: ...rotective cover removed from Laser Scanner assembly The reflected beam although invisible can damage your eyes When using this product these basic safety precautions should always be followed to reduce risk of fire electric shock and injury to persons Ozone Safety During normal operation this machine produces ozone The ozone produced does not present a hazard to the operator However it is advisabl...

Страница 8: ...earest recycling location go to our website www samsung com recyclingdirect Or call 877 278 0799 Radio Frequency Emissions FCC Information to the User This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions This device may not cause harmful interference and This device must accept any interference received including interference that may cause undesi...

Страница 9: ...ictée par l Industrie et Sciences Canada Russia only Turkey only Germany only Replacing the Fitted Plug for UK Only Important The mains lead for this machine is fitted with a standard BS 1363 13 amp plug and has a 13 amp fuse When you change or examine the fuse you must re fit the correct 13 amp fuse You then need to replace the fuse cover If you have lost the fuse cover do not use the plug until ...

Страница 10: ...5 Council Directive 2006 95 EC Approximation of the laws of the member states related to low voltage equipment January 1 1996 Council Directive 2004 108 EC 92 31 EEC approximation of the laws of the Member States related to electromagnetic compatibility March 9 1999 Council Directive 1999 5 EC on radio equipment and telecommunications terminal equipment and the mutual recognition of their conformi...

Страница 11: ...Regulatory information_ 11 China only ...

Страница 12: ...uide are mainly based on Windows XP Convention Some terms in this guide are used interchangeably as below Document is synonymous with original Paper is synonymous with media or print media Machine refers to printer or MFP The following table offers the conventions of this guide Convention Description Example Bold For texts on the display or button names on the machine Cancel Note Provides addition...

Страница 13: ...hine troubleshooting and replacing supplies Machine Driver Help This help provides you with information about the printer driver and instructions for setting up the options for printing See Using help on page 34 Samsung website If you have Internet access you can get help support machine drivers manuals and order information from the Samsung website www samsung com printer Downloadable software Yo...

Страница 14: ... such as Confidential See Using watermarks on page 35 Print Posters The text and pictures of each page of your document are magnified and printed across the sheet of paper and can then be taped together to form a poster See Printing posters on page 34 You can use preprinted forms and letterhead with plain paper See Using overlays on page 36 Save time and money To save paper you can print multiple ...

Страница 15: ...Model The machine is designed to support all of your document needs from printing to more advanced networking solutions for your business Features by models include FEATURES ML 167x Series High Speed USB 2 0 Duplex 2 sided printing Manual Included ...

Страница 16: ...s Machine overview Control panel overview Understanding the status LED Machine overview Front view This illustration may differ from your machine depending on its model 1 Control panel 5 Paper length guide 2 Top cover 6 Paper width guides 3 Toner cartridge 7 Output support 4 Tray 8 Output tray face down ...

Страница 17: ...Introduction_ 17 Rear view This illustration may differ from your machine depending on its model 1 USB port 2 Power cord receptacle ...

Страница 18: ...per jams in your machine See Understanding the status LED on page 19 2 Online Error Shows the status of your machine See Understanding the status LED on page 19 3 Print Screen Prints the displayed screen of your monitor See Print screen button on page 19 4 Power You can turn the power on and off with this button See Power button on page 19 ...

Страница 19: ...edistributing toner on page 48 The machine is printing in manual feed mode or in manual duplex mode The machine is canceling a print job Samsung does not recommend using a non genuine Samsung toner cartridge such as one that is refilled or remanufactured Samsung cannot guarantee a non genuine Samsung toner cartridge s quality Service or repair required as a result of using non genuine Samsung tone...

Страница 20: ...machine and the computer and then the machine returns to the ready mode This may take some time depending on the size of the print job If you press this button for more than 2 seconds the power goes off Introduction_ 20 Turning on the machine 1 Plug in the power cord 2 Press on the control panel If you want to turn the power off press and hold this button for about 2 seconds ...

Страница 21: ...ne will not operate when the power main fails Printing a configuration sheet Print a configuration page to make sure that the machine is operating properly To print a configuration page In the ready mode press and hold for about 10 seconds until the green LED blinks slowly and release Supplied software After you have set up your machine and connected it to your computer you must install the printe...

Страница 22: ... Mac OS X 10 6 Intel Processors 1 GB 2 GB 1 GB Linux Item Requirements Operating system RedHat Enterprise Linux WS 4 5 Fedora 4 5 6 7 8 9 10 11 12 SuSE Linux 10 0 10 1 OpenSuSE 10 2 10 3 11 0 11 1 11 2 Mandriva 2005 2006 2007 2008 2009 2009 1 Ubuntu 5 04 5 10 6 06 6 10 7 04 7 10 8 04 8 10 9 04 9 10 10 04 SuSE Linux Enterprise Desktop 10 11 Debian 4 0 5 0 CPU Pentium IV 2 4 GHz Intel Core 2 RAM 512...

Страница 23: ...l and click Search again For Windows operating system click Start Control Panel Windows Firewall and inactivate this option Then click Next in the Firewall Notice window Turn off the firewall from the third party s program beside the operating system Refer to the manual provided by individual programs Help This help button gives detailed information about how to connect the machine 5 The searched ...

Страница 24: ... work properly uninstall the driver and reinstall it Follow steps below to uninstall the driver for Macintosh a Make sure that the machine is connected to your computer and powered on b Insert the supplied software CD into your CD ROM drive c Double click CD ROM icon that appears on your Macintosh desktop d Double click the MAC_Installer folder e Double click the Installer OS X icon f Enter the pa...

Страница 25: ...d Sound Devices and Printers For Windows Server 2008 R2 select Control Panel Hardware Devices and Printers 4 Right click the printer icon 5 For Windows XP 2003 2008 Vista press Properties For Windows 7 and Windows Server 2008 R2 from context menus select the Printer properties If Printer properties item has a mark you can select other printer drivers connected with the selected printer 6 Select th...

Страница 26: ...per size and type 7 Press OK If you want to use special sized paper such as a billing paper select Edit in the Paper tab in the Printing Preferences See Opening printing preferences on page 33 Macintosh Macintosh does not support this function Macintosh users need to change the default setting manually each time they want to print using other settings 1 Open a Macintosh application and select the ...

Страница 27: ...e print media may meet all of the guidelines in this section and still not produce satisfactory results This may be the result of the sheets characteristics improper handling unacceptable temperature and humidity levels or other variables over which cannot be controlled Before purchasing large quantities of print media ensure that it meets the specifications in this user s guide and that it meets ...

Страница 28: ...media size you are loading See Changing the tray size on page 27 2 Flex or fan the edge of the paper stack to separate the pages before loading papers 3 Place the paper with the side you want to print facing up When you print a document set the paper type and size for the tray For information about setting the paper type and size on the control panel See Setting the default tray and paper on page ...

Страница 29: ...special media we recommend you feed one paper at a time Check the maximum input number of media for tray See Print media specifications on page 61 Types tray Manual feeding in traya Plain Thick Thin Cotton Color Preprinted Recycled Envelope Transparency Labels CardStock Bond Archive supported Blank Not supported The following media types are shown in the Printing Preferences This paper type option...

Страница 30: ... quality position margins no closer than 15 mm 0 59 inch from the edges of the envelope Avoid printing over the area where the envelope s seams meet Transparencies To avoid damaging the machine use only transparencies designed for laser printers Transparencies used in the machine must be able to withstand machine s fusing temperature Place them on a flat surface after removing them from the machin...

Страница 31: ...ided Face up Face down Letterhead Preprinted paper must be printed with heat resistant ink that will not melt vaporize or release hazardous emissions when subjected to the machine s fusing temperature about 170 C 338 F for 0 1 second Letterhead Preprinted paper ink must be non flammable and should not adversely affect machine rollers Forms and letterhead should be sealed in a moisture proof wrappi...

Страница 32: ... system s that are compatible with your machine Refer to the OS compatibility section of Printer Specifications See System requirements on page 22 When you select an option in Printing Preferences you may see a warning mark or An exclamation mark means you can select that certain option but it is not recommended and mark means you cannot select that option due to the machine s settings or environm...

Страница 33: ...panel Opening printing preferences You can preview the settings you selected on the upper right of the Printing Preferences 1 Open the document you want to print 2 Select Print from the file menu The Print window appears 3 Select your machine from the Select Printer 4 Click Properties or Preferences Using a favorite setting The Presets option which is visible on each of the preferences tab except ...

Страница 34: ...print settings from your software application access Printing Preferences See Opening printing preferences on page 33 2 Click the Basic tab select Poster Printing in the Type drop down list 3 Select the page layout you want Available layouts Poster 2x2 Document will be enlarged and be divided into 4 pages Poster 3x3 Document will be enlarged and be divided into 9 pages Poster 4x4 Document will be ...

Страница 35: ...int settings from your software application access Printing Preferences See Opening printing preferences on page 33 2 Click the Paper tab 3 Select the paper size you want from the Fit to Page 4 Select the Size Source and Type in Paper Options 5 Click OK or Print until you exit the Print window Using watermarks The watermark option allows you to print text over an existing document For example you ...

Страница 36: ...rint window 8 The file is not printed Instead it is stored on your computer hard disk drive The overlay document size must match same as the document you print Do not create an overlay with a watermark Using an overlay After an overlay has been created it is ready to be printed with your document To print an overlay on your document 1 Create or open the document you want to print 2 To change the p...

Страница 37: ...onnected with the selected printer 5 Change the settings on each tab 6 Click OK If you want to change the settings for each print job change it in Printing Preferences Setting your machine as a default machine 1 Click the Windows Start menu 2 For Windows 2000 select Settings Printers For Windows XP 2003 select Printers and Faxes For Windows 2008 Vista select Control Panel Hardware and Sound Printe...

Страница 38: ... Resolution Select Graphics from the drop down list under Orientation to access the graphic features Resolution Quality This option allows you to select the printing resolution The higher the setting the sharper the clarity of printed characters and graphics A higher setting will also increase the time it takes to print a document Darkness This option allows you to enhance the darkness of the prin...

Страница 39: ...source and special print features If an option is grayed out it means that the grayed out option is not supported by your machine 5 Click Apply to apply the changes and close the Properties window 6 Click OK in the LPR GUI window to start printing 7 The Printing window appears allowing you to monitor the status of your print job To abort the current job click Cancel Printing files You can print ma...

Страница 40: ...ptions you can set the default device options Jobs This option shows the list of print jobs Click Cancel job to cancel the selected job and select the Show completed jobs check box to see previous jobs on the job list Classes This option shows the class that your machine is in Click Add to Class to add your machine to a specific class or click Remove from Class to remove the machine from the selec...

Страница 41: ...Linux only on page 42 Using the Unified Linux Driver Configurator on page 43 Using Samsung Easy Printer Manager Windows only Samsung Easy Printer Manager is a Windows based application that combines Samsung machine settings into one location Samsung Easy Printer Manager combines device settings as well as printing environments settings actions and launching All of these features provide a gateway ...

Страница 42: ...g on the machine or operating system in use Check the operating system s that are compatible with your machine see Basic guide Samsung Printer Status overview If an error occurs while operating you can check the error from the Samsung Printer Status Samsung Printer Status is installed automatically when you install the machine software You can also launch Samsung Printer Status manually Go to the ...

Страница 43: ...tridge s and various other types of information You can also change settings 1 Toner Level View the level of toner remaining in the toner cartridge s The machine and the number of toner cartridge s shown in the above window may differ depending on the machine in use Some machines do not have this feature 2 Buy Now Order replacement toner cartridge s online 3 User s Guide View the User s Guide This...

Страница 44: ...Sets the current selected machine as a default machine Stop Start Stops starts the machine Test Allows you to print a test page to ensure the machine is working properly Properties Allows you to view and change the printer properties Classes tab The Classes tab shows a list of available machine classes 1 Shows all of the machine classes 2 Shows the status of the class and the number of machines in...

Страница 45: ...Management tools_ 45 Refresh Renews the available ports list Release port Releases the selected port ...

Страница 46: ...he air and might be harmful if inhaled Cleaning the outside Clean the machine cabinet with a soft lint free cloth Dampen the cloth slightly with water but be careful not to let any water drip onto or into the machine Cleaning the inside During the printing process paper dust toner and dust particles in the air can accumulate inside the machine This buildup can cause print quality problems such as ...

Страница 47: ...range less than 20 or greater than 80 An environment with extreme changes in humidity or temperature Direct sunlight or room light Dusty places A car for a long period of time An environment where corrosive gases are present An environment with salty air Handling instructions Do not touch the surface of the photoconductive drum in the cartridge Do not expose the cartridge to unnecessary vibrations...

Страница 48: ...idge and corresponding grooves within the machine will guide the cartridge into the correct position until it locks into place completely 5 Close the top cover Ensure that the cover is securely closed Tips for avoiding paper jams By selecting the correct media types most paper jams can be avoided When a paper jam occurs refer to the guidelines below Ensure that the adjustable guides are positioned...

Страница 49: ... you do not see the paper in this area check inside the machine See Inside the machine on page 49 Inside the machine Click this link to open an animation about clearing a jam The fuser area is hot Be careful when removing paper from this area to prevent getting your fingers burnt 1 Open and close the top cover The jammed paper is automatically ejected from the machine If the paper does not eject g...

Страница 50: ... include See Power problems on page 50 See Paper feeding problems on page 51 See Printing problems on page 51 See Printing quality problems on page 53 See Common Windows problems on page 55 See Common Linux problems on page 55 See Common Macintosh problems on page 56 Power problems Click this link to open an animation about solving power problems Condition Suggested solutions The machine is not re...

Страница 51: ...aper guides are against both sides of the envelopes Printing problems Condition Possible cause Suggested solutions The machine does not print The machine is not receiving power Check the power cord connections The machine is not selected as the default machine Select your machine as your default machine in your Windows Check the machine for the following The top cover is not closed Close the top c...

Страница 52: ... The wrong printer driver was selected Check the application s printer selection menu to ensure that your machine is selected The software application is malfunctioning Try printing a job from another application The operating system is malfunctioning Exit Windows and reboot the computer Turn the machine off and back on again Condition Possible cause Suggested solutions Pages print but they are bl...

Страница 53: ... Opening printing preferences on page 33 If these steps do not correct the problem contact a service representative White Spots If white spots appear on the page The paper is too rough and a lot of dirt from a paper falls to the inner devices within the machine so the transfer roller may be dirty Clean the inside of your machine See Cleaning the inside on page 46 The paper path may need cleaning S...

Страница 54: ... Print media specifications on page 61 Ensure that the guides are not too tight or too loose against the paper stack Condition Suggested Solutions Curl or wave Ensure that the paper is loaded properly Check the paper type and quality Both high temperature and humidity can cause paper curl See Print media specifications on page 61 Turn the stack of paper over in the tray Also try rotating the paper...

Страница 55: ...lier of Ghostscript 64 bit Linux OS and has been reported to bugs ghostscript com as Ghostscript Bug 688252 The problem is solved in AFPL Ghostscript v 8 52 or above Download the latest version of AFPL Ghostscript from http sourceforge net projects ghostscript and install it to solve this problem I encounter the Cannot open port device file error when printing a document Avoid changing print job p...

Страница 56: ... not disappeared from the spooler in Mac OS X 10 3 2 Update your Mac OS to Mac OS X 10 3 3 or higher Some letters are not displayed normally during the Cover page printing Mac OS cannot create the font during the Cover page printing The English alphabet and numbers are displayed normally on the Cover page When printing a document in Macintosh with Acrobat Reader 6 0 or higher colors print incorrec...

Страница 57: ...es will be incompatible with your machine since the system configuration of these vary from country to country Samsung does not recommend using non genuine Samsung toner cartridge such as refilled or remanufactured Samsung cannot guarantee non genuine Samsung toner cartridge s quality Service or repair required as a result of using non genuine Samsung toner cartridges will not be covered under the...

Страница 58: ...t off with a dry cloth and wash clothing in cold water Hot water sets toner into fabric Do not touch the drum located in the toner cartridge or imaging unit Use the handle on the cartridge to avoid touching this area 6 Hold the toner cartridge by the handle and slowly insert the cartridge into the opening in the machine Tabs on the sides of the cartridge and corresponding grooves within the machin...

Страница 59: ...3 43 inches Weight Machine with consumables 4 71 kg 10 38lbs Environmental specifications Item Description Noise Levela a Sound Pressure Level ISO 7779 Configuration tested machine basic installation A4 paper simplex printing Ready mode 26 dB A Printing mode 49 dB A Temperature Operation 10 to 32 C 50 to 90 F Storage unpacked 0 to 40 C 32 to 104 F Humidity Operation 10 to 80 RH Storage unpacked 20...

Страница 60: ...ting mode Less than 270 W Ready mode Less than 40 W Power save mode Less than 2 8 W Power off mode Less than 0 45 W a See the rating label on the machine for the correct voltage V frequency hertz and type of current A for your machine Item Description ...

Страница 61: ... 229 mm 6 38 x 9 02 inches Thick paper Refer to the Plain paper section Refer to the Plain paper section 90 g m2 24 lbs bond 140 sheets 90 to 163 g m2 24 to 43 lbs bond 1 sheet for manual feeding in the tray Thin paper Refer to the Plain paper section Refer to the Plain paper section 60 to 70 g m2 16 to 19 lbs bond 1 sheet for manual feeding in the tray Transparency Letter A4 Refer to the Plain pa...

Страница 62: ...01 33 11 www samsung com CANADA 1 800 SAMSUNG 726 7864 www samsung com CHILE 800 SAMSUNG 726 7864 www samsung com CHINA 400 810 5858 www samsung com COLOMBIA 01 8000112112 www samsung com COSTA RICA 0 800 507 7267 www samsung com CROATIA 062 SAMSUNG 062 726 7864 www samsung com CZECH REPUBLIC 800 SAMSUNG 800 726786 www samsung com Samsung Zrt česká organizační složka Oasis Florenc Sokolovská394 17...

Страница 63: ...ORDAN 800 22273 www samsung com KAZAKHSTAN 8 10 800 500 55 500 GSM 7799 www samsung com KOSOVO 381 0113216899 KUWAIT 183 2255 www samsung com KYRGYZSTAN 00 800 500 55 500 www samsung com LATVIA 8000 7267 www samsung com LITHUANIA 8 800 77777 www samsung com LUXEMBURG 261 03 710 www samsung com MALAYSIA 1800 88 9999 www samsung com MACEDONIA 023 207 777 MEXICO 01 800 SAMSUNG 726 7864 www samsung co...

Страница 64: ...SAMSUNG 726 7864 www samsung com SOUTH AFRICA 0860 SAMSUNG 726 7864 www samsung com SPAIN 902 1 SAMSUNG 902 172 678 www samsung com SWEDEN 0771 726 7864 SAMSUNG www samsung com SWITZERLAND 0848 SAMSUNG 7267864 CHF 0 08 min www samsung com ch www samsung com ch_fr TADJIKISTAN 8 10 800 500 55 500 www samsung com TAIWAN 0800 329 999 www samsung com THAILAND 1800 29 3232 02 689 3232 www samsung com TR...

Страница 65: ...dress automatically This is usually done in the bootstrap process of computers or operating systems running on them The BOOTP servers assign the IP address from a pool of addresses to each client BOOTP enables diskless workstation computers to obtain an IP address prior to loading any advanced operating system CCD Charge Coupled Device CCD is a hardware which enables the scan job CCD Locking mecha...

Страница 66: ...s caused by telephone line noise Emulation Emulation is a technique of one machine obtaining the same results as another An emulator duplicates the functions of one system with a different system so that the second system behaves like the first system Emulation focuses on exact reproduction of external behavior which is in contrast to simulation which concerns an abstract model of the system being...

Страница 67: ... The International Organization for Standardization ISO is an international standard setting body composed of representatives from national standards bodies It produces world wide industrial and commercial standards ITU T The International Telecommunication Union is an international organization established to standardize and regulate international radio and telecommunications Its main tasks inclu...

Страница 68: ...mmand Language PCL is a Page Description Language PDL developed by HP as a printer protocol and has become an industry standard Originally developed for early inkjet printers PCL has been released in varying levels for thermal dot matrix printer and laser printers PDF Portable Document Format PDF is a proprietary file format developed by Adobe Systems for representing two dimensional documents in ...

Страница 69: ...e initiated from within the program It is an image capture API for Microsoft Windows and Apple Macintosh operating systems UNC Path Uniform Naming Convention UNC is a standard way to access network shares in Window NT and other Microsoft products The format of a UNC path is servername sharename Additional directory URL Uniform Resource Locator URL is the global address of documents and resources o...

Страница 70: ...n for a Page Description Language PDL and a new document format which has benefits for portable document and electronic document developed by Microsoft It is an XML based specification based on a new print path and a vector based device independent document format ...

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