English - 23
04
COOK
W
ARE
GUIDE
&
TR
OUBLESHOO
TING
Problem
Cause
Action
There is
electricity
coming from the
oven.
The power or power
socket is not properly
grounded.
Make sure the power
and power socket are
properly grounded.
There is water
dripping.
There may be water or
steam in some cases
depending on the food.
This is not an oven
malfunction.
Let the oven cool and
then wipe with a dry
dish towel.
Steam leaks
from the door.
There may be water or
steam in some cases
depending on the food.
This is not an oven
malfunction.
Let the oven cool and
then wipe with a dry
dish towel.
There is water
left in the oven.
There may be water or
steam in some cases
depending on the food.
This is not an oven
malfunction.
Let the oven cool and
then wipe with a dry
dish towel.
The brightness
inside the oven
varies.
Brightness changes
depending on power
output changes
according to function.
Power output changes
during cooking are not
malfunctions.
This is not an oven
malfunction.
Cooking is
finished, but the
cooling fan is
still running.
To ventilate the
oven, the cooling fan
continues to run for
about 5 minutes after
cooking is complete.
This is not an oven
malfunction.
Pressing the
+30sec button
operates the
oven.
This happens when the
oven was not operating.
The microwave oven is
designed to operate by
pressing the +30 sec
button when it was not
operating.
Problem
Cause
Action
Turntable
While turning,
the turntable
comes out of
place or stops
turning.
There is no roller ring,
or the roller ring is not
properly in place.
Install the roller ring
and then try again.
The turn table
drags while
turning.
The roller ring is not
properly in place, there
is too much food, or the
container is too large
and touches the inside
of the microwave.
Adjust the amount of
food and do not use
containers that are too
large.
The turn table
rattles while
turning and is
noisy.
Food residue is stuck to
the bottom of the oven.
Remove any food
residue stuck to the
bottom of the oven.
MW76V-WW_XEE_DE68-03927H-00_EN.indd 23
8/13/2015 11:34:33 AM