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warranty (USA)
SAMSUNG OVER-THE-RANGE (OTR)
MICROWAVE OVEN
Limited warranty to original purchaser
This SAMSUNG brand product, as supplied and distributed by
Samsung Electronics America, Inc. (SAMSUNG) and delivered
new, in the original carton to the original consumer purchaser,
is warranted by SAMSUNG against manufacturing defects in
materials and workmanship for a limited warranty period of:
ONE (1) YEAR PARTS AND LABOR, TEN (10) YEARS
PARTS WARRANTY FOR MAGNETRON
Samsung will charge a repair fee for replacing an accessory
or repairing a cosmetic defect if the damage to the unit and/or
damage to or loss of the accessory was caused by the customer.
Items this stipulation covers include:
- A Dented, Scratched, or Broken Door, Handle, Out-Panel, or
Control Panel
- A Broken or missing Tray, Guide Roller, Coupler, Filter, or Wire
Rack
User Replaceable Parts may be sent to the customer for unit
repair. If necessary, a Service Engineer can be dispatched to
perform service.
This limited warranty begins on the original date of purchase,
and is valid only on products purchased and used in the United
States. To receive warranty service, the purchaser must contact
SAMSUNG for problem determination and service procedures.
Warranty service can only be performed by a SAMSUNG
authorized service center. The original dated bill of sale must be
presented upon request as proof of purchase to SAMSUNG or
SAMSUNG’s authorized service center.
SAMSUNG will repair or replace this product, at our option and at
no charge as stipulated herein, with new or reconditioned parts
or products if found to be defective during the limited warranty
period specified above. All replaced parts and products become
the property of SAMSUNG and must be returned to SAMSUNG.
Replacement parts and products assume the remaining original
warranty, or ninety (90) days, whichever is longer.
In-home service will be provided during the warranty labor
period subject to availability within the contiguous United States.
In-home service is not available in all areas. To receive in-home
service, the product must be unobstructed and accessible to
service personnel. If during in-home service repair can not be
completed, it may be necessary to remove, repair and return
the product. If in-home service is unavailable, SAMSUNG may
elect, at our option, to provide for transportation of our choice
to and from a SAMSUNG authorized service center. Otherwise,
transportation to and from the SAMSUNG authorized service
center is the responsibility of the purchaser.
This limited warranty covers manufacturing defects in materials
and workmanship encountered in normal, noncommercial use of
this product and shall not apply to the following, including, but
not limited to: damage which occurs in shipment; delivery and
installation; applications and uses for which this product was not
intended; altered product or serial numbers; cosmetic damage
or exterior finish; accidents, abuse, neglect, fire, water, lightning
or other acts of nature; use of products, equipment, systems,
utilities, services, parts, supplies, accessories, applications,
installations, repairs, external wiring or connectors not supplied
or authorized by SAMSUNG which damage this product or result
in service problems; incorrect electrical line voltage, fluctuations
and surges; customer adjustments and failure to follow
operating instructions, cleaning, maintenance and environmental
instructions that are covered and prescribed in the instruction
book; problems caused by pest infestations, and overheating or
overcooking by user; glass tray or turntable; reduced magnetron
power output related to normal aging. SAMSUNG does not
warrant uninterrupted or error-free operation of the product.
THERE ARE NO EXPRESS WARRANTIES OTHER THAN
THOSE LISTED AND DESCRIBED ABOVE, AND NO
WARRANTIES WHETHER EXPRESS OR IMPLIED, INCLUDING,
BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE, SHALL APPLY AFTER THE EXPRESS WARRANTY
PERIODS STATED ABOVE, AND NO OTHER EXPRESS
WARRANTY OR GUARANTY GIVEN BY ANY PERSON, FIRM
OR CORPORATION WITH RESPECT TO THIS PRODUCT
SHALL BE BINDING ON SAMSUNG. SAMSUNG SHALL NOT
BE LIABLE FOR LOSS OF REVENUE OR PROFITS, FAILURE
TO REALIZE SAVINGS OR OTHER BENEFITS, OR ANY OTHER
SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES
CAUSED BY THE USE, MISUSE OR INABILITY TO USE THIS
PRODUCT, REGARDLESS OF THE LEGAL THEORY ON WHICH
THE CLAIM IS BASED, AND EVEN IF SAMSUNG HAS BEEN
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOR
SHALL RECOVERY OF ANY KIND AGAINST SAMSUNG BE
GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE
PRODUCT SOLD BY SAMSUNG AND CAUSING THE ALLEGED
DAMAGE. WITHOUT LIMITING THE FOREGOING, PURCHASER
ASSUMES ALL RISK AND LIABILITY FOR LOSS, DAMAGE OR
INJURY TO PURCHASER AND PURCHASER’S PROPERTY AND
TO OTHERS AND THEIR PROPERTY ARISING OUT OF THE
USE, MISUSE OR INABILITY TO USE THIS PRODUCT SOLD BY
SAMSUNG NOT CAUSED DIRECTLY BY THE NEGLIGENCE OF
SAMSUNG. THIS LIMITED WARRANTY SHALL NOT EXTEND
TO ANYONE OTHER THAN THE ORIGINAL PURCHASER OF
THIS PRODUCT, IS NONTRANSFERABLE AND STATES YOUR
EXCLUSIVE REMEDY.
Some provinces or territories may or may not allow limitations on
how long an implied warranty lasts, or the exclusion or limitation
of incidental or consequential damages, so the above limitations
or exclusions may not apply to you. This warranty gives you
specific legal rights, and you may also have other rights which
vary from state to state.
To obtain warranty service, please contact SAMSUNG at:
1-800-SAMSUNG (726-7864) or www.
samsung.com/us/support
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