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(HDMI-CEC) Isn't Working
When
(HDMI-CEC)
isn't working, these steps may help resolve the problem.
The problem
Try this!
does not work.
Confirm that the device is an device. The system supports devices
only.
Check if the power cord of the device is properly connected.
Check the cable connections of the device.
Go to
(HDMI-CEC)
and see if
(HDMI-CEC)
has been set to
On
.
●
Settings
General
External Device Manager
(HDMI-CEC)
may not function when some other functions are active, including Channel Search,
Smart Hub, Initial Setup, etc.
If you have disconnected and then reconnected the HDMI cable, scan for devices again or turn
your TV off and on.
I want to start .
Move the focus to the device at
Source
, and then press the up directional
button.
Check if the device is properly connected to the TV, and then select
(HDMI-
CEC)
menu to see if
(HDMI-CEC)
is set to
On
.
●
Settings
General
External Device Manager
(HDMI-CEC)
I want to exit .
Set
(HDMI-CEC)
to
Off
.
●
Settings
General
External Device Manager
(HDMI-CEC)
The message "Connecting
to device..." or
"Disconnecting from
device" appears
on the screen.
You cannot use the remote control when the TV is configuring or switching to a
viewing mode.
Use the remote control after the TV has completed the configuration or has switched
to a viewing mode.
The device won't
play.
You cannot use the play function when
Start Setup
is in progress.
The connected device is
not displayed.
Check whether the device supports .
devices must be connected to the TV using an HDMI cable. Make sure the device is
connected to your TV with an HDMI cable. Some HDMI cables may not support .
Check whether the HDMI cable is properly connected.
Go to
(HDMI-CEC)
and see if
(HDMI-CEC)
has been set to
On
.
●
Settings
General
External Device Manager
(HDMI-CEC)
Scan for devices again.
If the connection is terminated because there has been a power failure or the HDMI cable has
been disconnected, please scan for the device again.
The TV audio is not being
played through the
receiver.
Make sure that the receiver is connected to the TV's HDMI (ARC) port with an HDMI cable.
Confirm that the receiver is HDMI (ARC) compatible.
If the receiver is not HDMI (ARC) compatible, connect the TV and receiver with an optical cable.
