Your easy t
o use
installat
ion guide
Read me first
UPC. The Fibr
e Power Network™
Watch TV anywher
e in your home
on multiple devices with 100Mb br
oadband
19+ HD channels as standard
Help is at hand if you need it
If you need a helping hand our Customer
Care t
eam is here t
o help.
If you have any queries, or would like to find out mor
e informat
ion about your Horizon products, our websit
e can help. Check out www.upc.ie/horizontv
for mor
e informat
ion on feat
ures and benefits. Alt
ernatively
, visit www.upc.ie/horizontv/gett
ingstar
ted f
or support.
Version IE.N1450694.NA V2
Record 4 pr
ogrammes and watch a 5th
Self-Install Help Desk
Freephone 1800 941 969
Monday – Friday 9am to 9pm
Satur
day 9am to 6pm
Premium PC Suppor
t*
155
0 9
24
124
(Calls cost €1.20 per minut
e
from a UPC landline, other networks many vary)
Monday – Friday 9am to 9pm
Satur
day 9am to 6pm
*Deal with computer pr
oblems that are not dir
ectly relat
ed to our br
oadband service such as sett
ing up a new computer
, firewalls and virus pr
otect
ion.
Experienced technicians ar
e available for any non UPC r
elated t
echnical issues such as Windows/Mac/Android/iOS.
