77
Troubleshooting
Recording
Symptom
Explanation/Solution
Pressing the
OK (REC)
button does not start
recording.
Press the
Mode
(
/
) button to set the video recording or the photo recording mode.
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page 25
There is not enough free space to record on the storage media.
The internal temperature of your product is unusually high. Turn off your product and let it
cool off for ten minutes in a cool place.
Your product is damp and moist inside (condensation). Turn off your product and leave it
for about 1 hour in a cool place.
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The actual recording time is less than the
estimated recording time.
The estimated recording time may vary depending on content and features used.
When you record an object that moves quickly, the actual recording time may be
shortened.
•
•
The recording stops automatically.
There is no more free space for recording on the storage media. Back up important files
on your PC and format the storage media or delete unnecessary files.
If you make recordings or delete files frequently, the performance of the storage media
deteriorates. If this occurs, format the storage media again.
If you use a memory card with a low write speed, the product automatically stops
recording videos and displays a message on the LCD screen.
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•
•
When recording a subject illuminated by
bright light, a vertical line appears.
This is not a malfunction.
•
During recording, the date/time does not
display.
“
Date/Time Display
” is set to “
Off
”. Set the “
Date/Time Display
” to On.
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page 59
•
You can not record a photo image.
Set your product to the photo recording mode.
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page 25
The storage media is full. Use a new memory card or format the storage media.
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page 62 Or remove unnecessary images.
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page 53
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•
You don’t hear the shutter sound when you
record a photo image.
Set “
Shutter Sound
” to “
On
”.
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page 61
During dual recording (video and photo), the Shutter Sound is off.
When the mini HDMI cable is connected to the product, the Shutter Sound is not available.
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