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Solving Problems
Before contacting after-sales service, perform the
following simple checks. They may save you the time
and expense of an unnecessary service call.
When you switch your phone on, the following
messages appear
Insert SIM Card
• Check that the SIM card is correctly installed.
Phone Locked
• The automatic locking function has been enabled.
You must enter the phone’s password before you
can use the phone.
Enter PIN
• You are using your phone for the first time. You
must enter the Personal Identification Number
supplied with the SIM card.
• The option requiring that the PIN be entered each
time the phone is switched on has been enabled.
You must enter your PIN and then disable this
option if so required.
Enter PUK
• The PIN code was entered wrongly three times in
succession and the phone is now blocked. Enter
the PUK supplied by your network operator.
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3. Setting the Ring Type
To distinguish between incoming calls on the two
lines, you can select a different ring tone for each line
with the
Ring Tone
Menu (
4-1
).
See page 72 for further details.
4. Setting Call Diverting Options
You can set up call diverting with
Call Diverting
Menu (
5-2-1
). This service enables incoming calls of
the line which you want to be reroute to the number
that you specify. Please see page 84 for further
details.
