v.7-1-13
General Terms and Conditions of Service
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General Terms and Conditions of Service
v.7-1-13
upon activation and automatically
assessed for subsequent subscription
periods. Subscription Services offered on a
recurring basis do not end until terminated
by you or us. Subscription charges for
recurring Services occur at the beginning
of each bill cycle. Information regarding
your bill cycle for subscription Services will
be provided when you order the Services.
For Services offered on a per-day basis, you
will generally be charged for use before or
at the time of use. In certain instances, we
may charge you at some point after you use
the Services. Unless otherwise disclosed,
Services offered on a per-day basis end 24
hours after Service is initiated.
How We Calculate Your Charges For
Billing Purposes
Regular Voice Calls:
We round up partial
minutes of use to the next full minute.
Time starts when you press “Talk” or your
Device connects to the network and stops
when you press “End” or the network
connection otherwise breaks. You’re
charged for all calls that connect, even
to answering machines, voicemail, or
voice transcription services. You won’t be
charged for unanswered calls or if you get
a busy signal. For incoming calls answered,
you’re charged from the time shortly before
the Device starts ringing until you press
“End” or the network connection otherwise
breaks. If charges vary depending on the
time of day that you place or receive calls
(for example, Nights and Weekend plans),
you’re charged for the entire call based on
the rate that applies to the time period in
which the call starts. Call time for a single
call may be subject to a maximum duration
and may be automatically terminated if
the maximum duration is exceeded. Rates
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