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Section 2: My Account
Before using your device, you must activate your
service with Virgin Mobile. You will need your
phone’s serial number, printed on a sticker inside
the battery compartment.
Create your Account and Pick
Your Plan
1.
From your computer, visit
virginmobileusa.com
and click
Activate
.
2.
Choose an activation option and click
Next
,
then enter your ZIP code and click
Next
.
3.
When prompted, enter the
serial number
(MEID)
printed on a sticker inside the
battery compartment.
4.
Follow the instructions to choose your plan
and select a payment method.
5.
Follow the
Activating Your Device
instructions after creating your account in
order to start using your phone.
Activating Your Device
1.
Turn on your new phone.
2.
From the Home screen, touch
Activate
.
– or –
Touch and drag downward from the top of
the screen to display Notifications, then
touch
Click here to activate
.
3.
Follow the on-screen prompts to complete
the activation process.
4.
After the activation, make a phone call to
confirm that your phone is active.
Note:
Do not press the
Power/Lock Key
while the
phone is being activated. Pressing the
Power/Lock Key
cancels the activation
process.