Settings
Troubleshooting
You can check for software
updates and, if necessary, reset services on your device.
Software
update/System
updates
Check for and install available software updates for your device. Options may vary by
carrier.
◌
From Settings, tap
Software update/System updates
for the following options:
•
Check for updates: Manually check for software updates.
•
Continue update: Resume an update that was interrupted.
Reset
Reset device and
network settings. You can
also reset your device to its factory
defaults.
Reset
all settings
You can reset your device to its factory default settings, which resets everything
except the security,
language, and
account
settings. Personal data is not affected.
1.
From Settings, tap
General management
> Reset
> Reset
all settings.
2.
Tap Reset settings, and confirm when prompted.
Reset
network
settings
You can reset Wi-Fi, mobile data, and Bluetooth settings with
Reset network settings.
1.
From Settings, tap
General management
> Reset
> Reset
network settings.
2.
Tap Reset settings, and confirm when prompted.
Reset
accessibility
settings
You can reset device accessibility settings. Accessibility settings in downloaded apps
and your personal data are not affected.
1.
From Settings, tap
General management
> Reset
> Reset
accessibility settings.
2.
Tap Reset settings, and confirm when prompted.
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