English - 23
PROBLEM
ACTION
Does not dry dishes
well.
•
Not enough or no rinse aid is used. Check the dispenser and add rinse aid, and check
the rinse aid setting.
•
Glasses and cups with concave bottoms hold water, causing water to spill when you
unload. After a cycle fi nishes, unload the lower rack fi rst and then the upper, this will
prevent water spilling from the upper rack onto the dishes in the lower rack.
•
The water temperature is low. Connect the water supply line to a hot water supply and
use rinse aid with the
Sanitize
option.
•
Too many dishes have been loaded. Proper loading of items can affect drying.
Load dishes as recommended.
•
When drying is complete, try touching inside the dishwasher and the loaded dishes.
If any of these does not feel warm, call for service.
Is too noisy.
•
Make sure that the dishwasher is level.
•
See the user manual and reload dishes as instructed.
•
Sound is generated when the dispenser cover is open and the drain pump is operating
during an early stage. This is normal.
•
Foreign material (screws, pieces of plastic, etc.) is in the pump chamber. Contact a
qualifi ed service technician to remove foreign material from the pump chamber.
•
Utensils are not secure, or small objects have dropped into the basket. Make sure
everything is secured in the dishwasher.
•
The motor may hum if the dishwasher has not been used regularly. If you do not use it
often, remember to set it to fi ll and pump out every week, which will help keep the seal
moist.
There is yellow
or brown fi lm on
the inside of the
dishwasher.
Caused by coffee and tea soils.
•
Use a cycle with a higher temperature.
•
Remove the soils using a spot cleaner.
•
Use a solution of 1/2 cup of bleach and 3 cups warm water to remove the stains by
hand.
To avoid burns, after a cycle, wait for 20 minutes to let the heating elements cool down
before cleaning the interior.
Film on glasses.
•
The water supplied is soft, and too much detergent is being used. Underload the
dishwasher and use a rinse aid to minimize this.
•
Aluminum dishes have been included in the load. Remove the marks on the dishes using
a non-abrasive cleaner.
Does not have any
indicators lit.
• The power cord may not be connected. Connect the power cord.
Does not have a
smoothly rotating
nozzle.
•
See the maintenance section of this user manual and clean the spray arms.
•
Dishes are blocking the nozzle. After placing the dishes into the racks, rotate the nozzles
by hand to check whether any of the dishes interfere with them.
White coating on
cutlery or crockery.
Hard water is being supplied.
•
Make sure the salt fi ll indicator and softener setting of your water softener is correct
according to the water hardness of your area.
•
Make sure the salt reservoir cap is correctly fi tted.
An operation or
cycle takes too long.
•
Cold water is being supplied. Make sure the water supply line is connected to a hot water
supply. (Additional time is required to heat cold water.)
WARNING
T
roubleshooting
DW80J3020_Series-01825A_EN_141219.indd Sec7:23
DW80J3020_Series-01825A_EN_141219.indd Sec7:23
2014-12-19 4:01:24
2014-12-19 4:01:24
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