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152
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FAQ
■
Please check the following if the USB connection malfunctions.
[Case 1]
The camera power is off.
→
Turn the camera power on.
[Case 2]
USB Driver is not installed correctly.
→
Install the USB Driver correctly. Refer to page 127.
[Case 3]
The USB cable is not connected or you are using a cable with an incorrect
specification.
→
Use a USB cable with the correct specification.
[Case 4]
The camera is not recognized by your PC.
Sometimes, the camera may appear under [Unknown Devices] in Device
Manager.
→
Install the camera driver correctly.
Turn off the camera, remove the USB cable, plug in the USB cable again, and
then turn on the camera.
[Case 5]
There is an unexpected error during file transfer
→
Turn the camera power off and on again. Transfer the file again.
[Case 6]
How do I know my computer supports a USB Interface?
→
Check the USB port in your computer or keyboard.
→
Check the OS version. A USB Interface is available in Windows 98, 98SE, 2000,
ME .XP.
→
Check [Universal Serial Bus controllers] in Device Manager. Carry out the
following checks [Universal Serial Bus controllers].
Win 98/ME : Follow [Start
→
Settings
→
Control Panel
→
System
→
Device
Manager
→
Universal Serial Bus controllers].
Win 2000
: Follow [Start
→
Settings
→
Control Panel
→
System
→
Hardware
→
Device Manager
→
Universal Serial Bus controllers].
Win XP
: Follow [Start
→
Control Panel
→
Performance and Maintenance
→
System
→
Hardware
→
Device Manager
→
Universal Serial Bus
controllers].