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appendix

appendix

TROUBLESHOOTING

Refer to the following chart if the air conditioner operates abnormally. This may save time and unnecessary 
expenses. 

PROBLEM

SOLUTION

The air conditioner does not 

operate immediately after it 

has been restarted.

• 

Because of the protective mechanism, the appliance does not start operating 

immediately to keep the unit from overloading. 

The air conditioner will start in 3 minutes.

The air conditioner does not 

work at all.

• 

Check that the power plug is properly connected. Insert the power plug into the 

wall socket correctly.

• 

Check if the circuit breaker is switched off.

• 

Check if there is a power failure.

• 

Check your fuse. Make sure it is not blown out.

The temperature does not 

change.

• 

Check if you selected Fan mode.  

Press the 

Mode

 button on the remote control to select another mode.

The cool (warm) air does 

not come out of the air 

conditioner.

• 

Check if the set temperature is higher (lower) than the current temperature. Press 

the 

Temperature

 button on the remote control to change the set temperature. 

Press the 

Temperature

 button to decrease or increase the temperature.

• 

Check if the air filter is blocked by dirt. Clean the air filter every two weeks.

• 

Check if the air conditioner has just been turned on. If so, wait 3 minutes. Cool air 

does not come out to protect the compressor of the outdoor unit. 

• 

Check if the air conditioner is installed in a place with a direct exposure to sunlight. 

Hang curtains on windows to boost cooling efficiency.

• 

Check if the cover or any obstacle is not near the outdoor unit.

• 

Check if the refrigerant pipe is too long.

• 

Check if the air conditioner is only available in Cool mode.

• 

Check if the remote control is only available for cooling model.

The fan speed does not 

change.

• 

Check if you selected Auto or Dry mode. 

The air conditioner automatically adjusts the fan speed to Auto in Auto/Dry mode.

Timer function does not set.

• 

Check if you press the 

Power

 button on the remote control after you have set the time.

Odors permeate in the room 

during operation.

• 

Check if the appliance is running in a smoky area or if there is a smell entering from 

outside. Operate the air conditioner in Fan mode or open the windows to air out the 

room.

The air conditioner makes a 

bubbling sound.

• 

A bubbling sound may be heard when the refrigerant is circulating through the 

compressor. Let the air conditioner operate in a selected mode.

• 

When you press the 

Power

 button on the remote control, noise may be heard from 

the drain pump inside the air conditioner.

Water is dripping from the 

air flow blades.

• 

Check if the air conditioner has been cooling for an extended period of time with 

the air flow blades pointed downwards. Condensation may generate due to the 

difference in temperature.

Remote control is not 

working.

• 

Check if your batteries are depleted.

• 

Make sure batteries are correctly installed.

• 

Make sure nothing is blocking your remote control sensor.

• 

Check that there are strong lighting apparatus near the air conditioner. Strong light 

which comes from fluorescent bulbs or neon signs may interrupt the electric waves.

The air conditioner does not 

turn on or off with the wired 

remote control.

• 

Check if you set the wired remote control for group control.

The wired remote control 

does not operate.

• 

Check if TEST indicator is displayed on the wired remote control. If so, turn off the 

unit and switch off the circuit breaker. Call your nearest contact center.

The indicators of the digital 

display flashes.

• 

Press the 

Power

 button on the remote control to turn the unit off and switch the 

circuit breaker off. Then, switch it on again.

Содержание DC24ETSA

Страница 1: ......

Страница 2: ...your own air conditioner Cost Efficient System Your new air conditioner not only provides maximum cooling power in the summer but can also be an efficient heating method in the winter with the advance...

Страница 3: ...pt Do NOT disassemble Do NOT touch Follow directions carefully Unplug the power plug from the wall socket Make sure the machine is grounded to prevent electric shock Call the contact center for help R...

Страница 4: ...sult the contact center Consult the place of purchase or a contact center to disassemble or reinstall the air conditioner Potential risk of unit malfunction water leakage electric shock or fire Consul...

Страница 5: ...ect the air conditioner from power supply before it is repaired or disassembled CAUTION SIGNS Connect the refrigerant tubes first then the electrical lines when installing the unit Always disassemble...

Страница 6: ...l reception error may occur due to the ballast of the lighting apparatus For maximum safety installers should always carefully read the following warnings Do not install the air conditioner in followi...

Страница 7: ...onditioner If the remote control is not used for a long period of time remove the batteries to prevent leakage of electrolyte When cleaning the outdoor unit touch the heat exchanger radiator fins with...

Страница 8: ...ble and the connection cord of the indoor and outdoor units in the protection tube Connect the power cable to the auxiliary circuit breaker You must keep the cable in a protection tube Keep distances...

Страница 9: ...your air conditioner CLEANING AND MAINTAINING THE AIR CONDITIONER 12 12 Cleaning the filter 12 Slim duct type 13 MA duct type 14 Maintaining your air conditioner 14 Periodical checks 15 Internal prot...

Страница 10: ...ol or warm with optimal efficiency Please read the user manual to get started and to make the best use of the air conditioner SLIM DUCT TYPE MA DUCT TYPE Your air conditioner may look slightly differe...

Страница 11: ...The air conditioner stops heating The air conditioner will operate automatically in De ice mode for 10 minutes The steam produced on the outdoor unit in De ice mode is safe No intervention is required...

Страница 12: ...is cleaned with a vacuum or by hand washing Slim duct type 1 Way 1 Slide out the Air filter on the rear side panel to the right side Way 2 Take out the Air filter from the panel 2 Clean the Air filte...

Страница 13: ...area For best conditions repeat every two weeks If the Air filter dries in a confined or humid area odors may generate If it occurs re clean and dry it in a ventilated area 3 Way 1 Insert the filter b...

Страница 14: ...ndoor unit Clean the air filter 1 Clean the condensate drain pan 2 Thoroughly clean the heat exchanger 2 Clean the condensate drain pipe 2 Replace the remote control batteries 1 Outdoor unit Clean the...

Страница 15: ...when the heat pump is heating Anti protection of internal battery The compressor will be off to protect internal battery when the air conditioner operates in Cool mode Protect compressor The air condi...

Страница 16: ...e for cooling model The fan speed does not change Check if you selected Auto or Dry mode The air conditioner automatically adjusts the fan speed to Auto in Auto Dry mode Timer function does not set Ch...

Страница 17: ...IF OUT OF CONDITIONS INDOOR OUTDOOR COOLING 21 C to 32 C 21 C to 54 C 80 or less Condensation may occur on the indoor unit with risk to have either water blow off or drops on the floor DRYING 21 C to...

Страница 18: ...UESTIONS OR COMMENTS COUNTRY CALL OR VISIT US ONLINE AT Turkey 444 77 11 www samsung com tr SOUTH AFRICA 0860 SAMSUNG 726 7864 www samsung com za U A E 800 SAMSUNG 726 7864 8000 4726 www samsung com a...

Страница 19: ...Thank you for purchasing this Samsung product To receive more complete service please register your product at www samsung com global register Duct Type Series Slim duct MA duct DC18ET DC24ET DC30ET D...

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