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Before contacting the after-sales service, perform the following simple checks. If you cannot solve the problem
using the instructions below, note the model and serial number of the television and contact your local dealer.
Problem
No sound or picture
Normal picture but no sound
No picture or black and white picture
Sound and picture interference
Blurred or snowy picture, distorted sound
Remote control malfunctions
Irregular colour (purity problem)
Checks/Explanation/Solution
◆
Check that the mains lead has been connected to a wall socket and the wall
socket is switched on.
◆
Check that you have pressed the On/Off button (POWER) on the front panel.
◆
Check the picture contrast and brightness settings.
◆
Check the volume.
◆
Check the volume.
◆
Check that the MUTE
has not been pressed on the remote control (if it has,
the
symbol is displayed on the screen).
◆
Adjust the colour settings.
◆
Press the P.STD
.
◆
Try to identify the electrical appliance that is affecting the television and move it
further away.
◆
Plug your television into a different mains socket.
◆
Check the direction, location and connections of your aerial. This interference is
often due to the use of an indoor aerial.
◆
Replace the remote control batteries.
◆
Clean the upper edge of the remote control (transmission window).
◆
Check the battery terminals.
◆
Check that the remote control sensor on the front of the television is not
obstructed.
◆
Check that there is not a bright lamp close to the television that is attenuating the
remote control signal and preventing it from being detected by the television.
◆
See below.
P
P
P
P
roblems and Solutions
A degaussing coil is mounted around the picture tube, so you do not normally need to degauss the television
manually.
If you move the television to a different position and colour patches appear on the screen, you must:
◆
Switch the television off by pressing the On/Off button (POWER) on the front panel
◆
Unplug the television from the wall socket
◆
Leave the television for two hours to allow the automatic degauss function to take effect
☛
Always make sure that the television is switched off by pressing the On/Off button (POWER) if it is to be left
unattended.
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emoving Colour Patches (Automatic Degaussing)
AA68-00658A-Eng_0624 6/24/05 10:01 AM Page 18