30
Appendix
Troubleshooting
Refer to the following chart if the product operates abnormally. This may
save time and unnecessary expenses.
PROBLEM
SOLUTION
The product does not
operate immediately
after it has been
restarted.
t
Because of the protective mechanism, the
appliance does not start operating immediately
to keep the unit from overloading.
The product will start in 3 minutes.
The product does not
work at all.
t
Check that the power plug is properly
connected. Insert the power plug into the wall
socket correctly.
t
Check if the circuit breaker is switched on.
t
Check the sub power supply is on.
t
Check if there is a power failure.
t
Check your fuse. Make sure it is not blown out.
The cool (warm) air
does not come out of
the product.
t
Check if the set point temperature of the
connected air conditioner is higher (lower) than
the current temperature.
t
Check if the product has just been turned on. If
so, wait 3 minutes. Cool air does not come out
to protect the compressor of the outdoor unit.
t
Check if the product is installed in a place with
a direct exposure to sunlight. Hang curtains on
windows to boost cooling efficiency.
t
Check if the cover or any obstacle is not near
the outdoor unit.
t
Check if the refrigerant pipe is too long.
t
Check if the product is only available in Cool
mode.
t
Check if the remote control is only available for
cooling model.
