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Troubleshooting tips

English

OTH

ERS

Communication

Display

Explanation

Communication error between remote controller and the Hydro unit
Tracking error between remote controller and the Hydro unit
Memory (EEPROM) Read/Write Error (Wired remote Controller data error)

E601, E604

E654

•

MEMORY(EEPROM) Read/Write Error

(Wired controller data error)

EEPROM

Содержание AE090JNYDEH

Страница 1: ...YDEH AE090JNYDGH AE160JNYDEH AE160JNYDGH AE090MNYDEH AE090MNYDGH AE160MNYDEH AE160MNYDGH Thank you for purchasing this Samsung air conditioner Before operating this unit please read this user manual carefully and retain it for future reference ...

Страница 2: ...ing set temperature 18 TDM Time Division Multi Variables TDM product Only 19 Setting weekly timer 20 Setting a holidaywith weekly timer 22 Canceling a weekly timer 23 Initializing a weekly timer 24 Setting daily timer 25 ADVANCED OPERATION 27 How to set the detailed setting User setting mode 27 Wired remote controller installation 31 Use of wired remote controller installation service mode 33 Fiel...

Страница 3: ... please separate these items from other types of waste and recycle them responsibly to promote the sustainable reuse of material resources Household users should contact either the retailerwhere they purchased this product or their local government office for details of where and how they can take these items for environmentally safe recycling Business users should contact their supplier and check...

Страница 4: ... CAUTION Hazards or unsafe practices that may result in minor personal injury or property damage Follow directions Do NOT attempt Make sure the machine is grounded to prevent electric shock Cut off the power supply Do NOT disassemble FOR INSTALLATION WARNING Use the powerline with the powerspecifications of the product orhigher and use the powerline forthis appliance only In addition do not use an...

Страница 5: ...liance must be properly grounded Do not ground the appliance to a gas pipe plastic waterpipe ortelephone line Failure to do so may result in electric shock fire an explosion or other problems with the product Never plug the power cord into a socket that is not grounded correctly and make sure that it is in accordance with local and national codes CAUTION Install yourappliance on a level and hard f...

Страница 6: ...h slings trucks scaffolding or any other means of elevation won t be considered in warranty and charged to end user Do not disassemble and alterthe heaterat yourown discretion FOR POWER SUPPLY WARNING When the circuit breakeris damaged contact yournearest service center Do not pull orexcessively bend the powerline Do not twist ortie the powerline Do not hook the powerline overa metal object place ...

Страница 7: ...ump please contact yournearest service center Failing to do so may result in problems with the product water leakage electric shock or fire A delivery service for the product is not provided If you reinstall the product in another location additional construction expenses and an installation fee will be charged Especially when you wish to install the product in an unusual location such as in an in...

Страница 8: ...aterHeat pump with excessive force This may result in fire injury or problems with the product Do not place an object nearthe outdoorunit that allows children to climb onto the machine This may result in children seriously injuring themselves Do not use this Airto WaterHeat pump forlong periods of time in badly ventilated locations ornearinfirm people Since this may be dangerous due to a lack of o...

Страница 9: ...in electric shock Do not sprayvolatile material such as insecticide onto the surface of the appliance As well as being harmful to humans it may also result in electric shock fire or problems with the product Do not drink the waterfrom the Airto WaterHeat pump The water may be harmful to humans Do not apply a strong impact to the remote controllerand do not disassemble the remote controller Do not ...

Страница 10: ... the hazards involved Children shall not playwith the appliance Cleaning and usermaintenance shall not be made by children without supervision FOR CLEANING WARNING Do not clean the appliance by spraying waterdirectly onto it Do not use benzene thinneroralcohol to clean the appliance This may result in discoloration deformation damage electric shock or fire Before cleaning orperforming maintenance ...

Страница 11: ...play 01 02 03 13 14 10 11 04 05 06 07 08 09 12 LED indicator Green Normal Red Need to be checked On Off button Temperature control button NOTE Without opening the cover of yourwired remote controller you can turn Hydro unit on or off or set the desired temperature ...

Страница 12: ...function 06 Timer number 07 Current time summer time On or Off time General function 08 Operation status COMP operation Back up heater Booster heater Solar Back up boiler 09 Operation status water pump water tank defrost operation freezing control water tank sterilization operation 10 Indoor thermostat installation connection status air to air operation no function 11 Trial operation check partial...

Страница 13: ...13 English 13 English PREPARATION Description of each control Buttons 01 02 03 13 14 15 10 11 04 05 06 07 08 09 12 ...

Страница 14: ...ng mode 06 Check current temperature of the system 07 Set desired temperature of the system 08 Select timer setting mode 09 Select user setting mode 10 Exit to normal mode when setting timer or detailed setting 11 Delete a set timer 12 Move to another section or change section value 13 Save settings Hot water function button DHW 14 Turn hot water mode on or off 15 Select hot water mode economic st...

Страница 15: ...door unit starts being removed during the heat mode and then the indication will disappearwhen the frost removal is finished When frost is being removed hot water does not come out from Hydro unit When selecting cool mode during the heat mode heat mode will be canceled NOTE When setting standard cooling heating temperature as indoor temperature auto mode cannot be selected Operate basic mode by pr...

Страница 16: ...water tank When cool heat mode and DHW mode are selected at the same time the heat cool mode and DHW mode will operate alternately power for DHW mode cannot be used when the Booster heater is not in use If you want to enjoy a leisurely bath or need a lot of warm water urgently select the Forced DHW mode When this mode is enabled it is assured that the full capacity of the heat pump is only deliver...

Страница 17: ...Silent mode will operate Current set temperature will be maintained Cancel Press the Silent button once again NOTE If you press the Silent button while the unit is not in operation will be displayed If the Silent mode operates by outdoor unit external contact will be displayed but Silent button on the wired remote controllerwill not work If you press the Silent button on the wired remote controlle...

Страница 18: ...ort will not be displayed After10 seconds from current temperature display the set desired temperature will appear Checking set temperature You can check the set temperature of current operation mode by the set temperature check function Check the set temperature by pressing the Set button The set temperature of basic operation mode and hot water mode can be checked by pressing the Set button repe...

Страница 19: ...OperatingspecificationsofTimeDivisionSwitching TDS inaccordancewithFSV 5033setting IncaseoftheA2A A2Wsimultaneousoperationis ON FSVsetting A2ACooling A2WCooling A2ACooling A2WHeating A2AHeating A2WCooling A2AHeating A2WHeating A2APriority 5033 0 A2ACooling A2WCooling Same cooling Mode TDS Control A2ACooling A2WCycleOff Theheaterjust operateswithoutheating Cooling Operation A2AHeating A2Wx Not oper...

Страница 20: ...me setting for the timer 3 Select Timer number by pressing the button until timer number is displayed When entering the last available number for timer setting is set The timer already set is assigned with number in time sequence order You can select timer number 1 8 by pressing the button If there is no timer the edge of the box for the timer number and the timer numberwill blink NOTE If the time...

Страница 21: ...g Hydro unit On timer You can set operation mode by pressing the or Mode button 9 After pressing the button select the desired temperature It is available only for setting Hydro unit On timer You can adjust temperature by 0 5 C unit by pressing the or button 10 Complete timer function by pressing the Set button The reserved day will be displayed with _ and be saved in 3 seconds e g When Monday is ...

Страница 22: ...on 2 After pressing the button select the day you will set as holiday You can select the holiday Sun Sat by pressing the button NOTE Multiple settings are available by selecting many days 3 Complete the holiday setting with the weekly timer by pressing the Set button 4 Press the ESC button to exit normal mode NOTE If you want to cancel your holiday with the weekly timerwhile you are setting them p...

Страница 23: ...served day by pressing the button 3 After pressing the button select a timer number to cancel Select a timer number 1 8 by pressing the button The square box around the selected numberwill blink 4 Cancel the weekly timer setting by pressing the Delete button The canceled weekly timer number and the box for the numberwill blink 5 Save the weekly timer cancel setting by pressing the Set button 6 Pre...

Страница 24: ...h the wired remote controller Initializing a weekly timer 1 Press the Delete button for 5 seconds All the weekly timer settings will be deleted NOTE You can t restore your old settings after deleting the weekly timer by pressing the Delete button so be careful when you use this function ...

Страница 25: ...he timer already set is assigned with number in time sequence order You can select timer number 1 8 by pressing the button If there is no timer the edge of the box for the timer number and the timer numberwill blink NOTE If the timer is already set then the square box surrounding the timer numberwill blink If you want to change it then select a timer number and change it 3 After pressing the butto...

Страница 26: ... no use in the field specification setting with installation of an wired remote controller orwhen DHW thermostat is used FSV Code 3061 is set as 2 When the use of booster heater has selection no use in the field specification setting with the installation of a wired remote controller you cannot use timer function for power hot water mode DHW 8 Complete timer function by pressing the Set button f f...

Страница 27: ...e data setting screen Once you have entered the setting screen the current setting value will be displayed Refer to the chart for data setting By using the buttons change the setting value and press the button to move to the next setting value Press the Set button to save the setting value and exit to the sub menu setting screen Press the ESC button to exit to general mode NOTE While setting the d...

Страница 28: ...me use and setting methods Use of summertime Y N 1 0 0 Disuse 1 Use Summer time application method Summertime application method 2 0 0 Weekly 1 Daily 2 Summertime use weekly Start month th Sunday 12 4 03 F Jan Dec month 1 4 F last week thweek 3 Summertime use weekly End month th Sunday 12 4 10 F Jan Dec month 1 4 F last week thweek 4 Summertime use daily Start month date 12 34 0322 Jan Dec 1 31st ...

Страница 29: ...1 3 Select the year you want to set by pressing the button You can select year 2000 2099 by pressing the buttons 4 Select the month you want to set by pressing the button You can select month 01 12 by pressing the button 5 Select the date you want to set by pressing the button You can select Date 01 31 by pressing the button 6 Complete the setting for year month and date by pressing the Set button...

Страница 30: ...tons AM PM is 24 hours a day setting mode 10 Select the Hour you want to set by pressing the button You can select Hour 01 12 by pressing the buttons When it is 24 hours a day setting mode 0 23 setting is available 11 Select the Minute you want to set by pressing the button You can select Minute 00 59 by pressing the buttons 12 Complete the current time setting by pressing the Set button The setti...

Страница 31: ...lizing yourwired remote controllercommunication 1 Press the Esc and Delete buttons at the same time for more than 5 seconds The communication of yourwired remote controllerwill be initialized and the device will search for the Hydro unit connected to yourwired remote controller again ...

Страница 32: ...played in the LCD display Error indications are displayed as seen below a Hydro unit error The address of Error Ai and the error code will be displayed alternately on the remote controller display b Outdoor unit error The address of Error Ao and error code will be displayed alternately on the remote controller display c Wired remote controller error The error code will blink at 0 5 second interval...

Страница 33: ...u number and press the button to enter the sub menu setting screen Using the buttons select a sub menu number and press the button to enter data setting screen When you enter the setting stage the current setting value will be displayed Refer to the chart for data settings Using the buttons change the setting value Press the button to move to the next setting value Press the Set button to save the...

Страница 34: ...e standard temperature of cooling and heating 2 0 0 WaterOutlet temperature 1 Indoor temperature Selecting a standard sensor of indoor temperature 3 0 0 Temperature sensorof wired remote controller 1 External temperature sensor Selecting Master Slave 4 0 0 Master 1 Slave 2 Wired remotecontroller s optionfunction set Check 2 1 Checking current sensor temperaturevalue 123 0 9 40 C 3 Setting compensa...

Страница 35: ...heck the Master Hydro unit address 1234 34 Address 3 MasterHydro unit Set 1 0 Disuse 1 Use 2 Reset 0 1 Reset Wired remote controllerfactoryReset 1 0 0 Disuse 1 Reset 2 Power Master Reset 1 0 0 Disuse 1 Reset 3 Addressing Reset Outdoor unit Reset 1 0 0 Disuse 1 Reset 1 When entering the main menu 3 set and check the unit address and then move to the sub menu The unit address will be displayed by bl...

Страница 36: ...b menu setting screen Using the buttons select a sub menu number and press the button to enter data setting screen When you enter the setting stage the current setting value will be displayed Refer to the chart for data settings Using the buttons change the setting value and press the Set button to save the setting value Setting value will be displayed when it is saved Press the button to move pre...

Страница 37: ...ng the buttons select a main menu number and press the button to enter the sub menu checking screen Using the buttons select a sub menu number and press the button to enter data checking screen When you enter the checking stage the current setting value will be displayed Press the button to move previous setting value While configuring the sub manu setting press the ESC button to exit to normal me...

Страница 38: ...1 C WaterOut Temp forHeating Max 31 55 37 55 1 C Min 32 25 15 37 1 C Room Temp forheating Max 41 30 18 30 1 C Min 42 16 16 18 1 C DHWTank Temp Max 51 50 50 70 1 C Min 52 40 30 40 1 C WaterLaw Code 20 OutdoorTemp forWaterLaw Heating Point 1 11 10 20 5 1 C Point 2 12 15 10 20 1 C WaterOut Temp forWL1 Heating WL1 Floor Point 1 21 40 17 55 1 C Point 2 22 25 17 55 1 C WaterOut Temp forWL2 Heating WL2 F...

Страница 39: ...lt direction is Space Heating Room Field Setting Value Main Menu Code Sub Menu Function Description Sub Code Default Min Max Step Unit DHW Code 30 Domestic Hot Water Tank Application 11 0 No 0 2 1 Heat Pump Max Temp 21 50 45 50 1 C Stop 22 2 0 10 1 C Start 23 5 5 20 1 C Min Space heating operation time 24 5 1 20 1 min Max DHW operation time 25 30 5 95 5 min Max Space heating operation time 26 3 0 ...

Страница 40: ...Unit Heating Code 40 Heat Pump Heating DHWPriority 11 0 DHW 0 1 Heating OutdoorTemp forPriority 12 0 15 20 1 C Heating Off 13 35 14 35 1 C Backup Heater Application 21 0 No 0 1 Yes BUH BSH Priority 22 0 Both 0 2 BSH 1 Coldweather compensation 23 1 Yes 0 No 1 Threshold Temp 24 0 15 35 1 C Defrost Backup Temp 25 15 10 55 5 C Backup Boiler Application 31 0 No 0 1 Yes BoilerPriority 32 0 No 0 1 Yes Th...

Страница 41: ...32 5 3 60 1 min A2A DHWPriority 33 0 0 A2A 1 DHW 1 PowerPeak Control Application 41 0 No 0 1 Yes Select forced off parts 42 0 All 0 3 1 Using inputvoltage 43 1 High 0 Low 1 FrequencyRatio Control 51 0 No 0 1 Yes Remote ControllerSetting Range Code10 FieldSettingValue MainMenu Code SubMenuFunction Description Sub Code Default Min Max Step Unit Remote Controller Setting Range Code10 WaterOut Temp fo...

Страница 42: ... 15 37 C With this default FSV settings user can change the target water outlet temperature within the range of 25 55 C for heating Target room temperature Upper limit 1041 Default 30 C Lower limit 1042 Default 16 C With this default FSV settings user can change the target room temperature within the range of 16 30 C for heating DHW Heating Target DHW tank temperature Upper limit 1051 Default 50 C...

Страница 43: ...ings the water outlet temperature by heating water law can be changed within the outdoor temperature range of 10 15 C Water out temperature range for floor FCU applications respectively Upper limit 1 2021 2031 Default 40 50 C Range 17 55 C Lower limit 2 2022 2032 Default 25 35 C Range 17 55 C With this default settings the water outlet temperature by heating water law can be changed within the ran...

Страница 44: ... of 5 5 C When the remote controller is used floorvalve should be connected to zone 1 and the FCU valve should be separately connected to zone 2 of the Hydro Unit PBA When only floor cooling heating is installed and if the Water Law or outlet water temperature is too low 2way valve may closed and E911 error may occur When the floor and FCU units are installed together and operating in cooling mode...

Страница 45: ...tion time 24 5 1 20 1 min Max DHWoperation time 25 30 5 95 5 min Max Space heating operation time 26 3 0 5 10 0 5 hour BoosterHeater Application 31 1 On 0 Off 1 DelayTime 32 20 20 95 5 min Overshoot 33 0 0 4 1 C Disinfection Application 41 1 On 0 off 1 Interval 42 Fri 5 Sun 0 All 7 1 day Start Time 43 23 0 23 1 o clock Target Temp 44 70 40 70 5 C Duration 45 10 5 60 5 min Max time 46 8 1 24 1 hour...

Страница 46: ... Default 2 C Range 0 10 C Temperature difference determining the heat pump ON temperature FSV 3023 Default 5 C Range 5 20 C DHW heating mode timer Mode timer manage the operation terms when there are simultaneous requests of space heating cooling and DHW FSV 3024 minimum Space heating operating time Default 5 min Range 1 20 min 3025 maximum DHW time Default 30 min Range 5 95 min 3026 maximum space...

Страница 47: ...n Power DHW mode the delay timerwill be neglected and the booster starts immediately In Economic DHW mode the DHW heating will be conducted only with heat pump 3032 should be smaller than the maximum H P time 3025 If the delay time is set too high it might take very long time for DHW heating Temperature difference determining the booster heater OFF temperature T_BH OFF Tu 3033 FSV 3033 Default 0 C...

Страница 48: ...hanging setting value from the default setting 3011 0 No Forced DHW mode shall be working depending on Timer setting 3051 3052 Additional Solar panel DHW thermostat Installation for DHWwith Heat Pump Field Option Solar panel and heat pump are able to operate simultaneously by default setting value FSV 3061 1 When using DHW thermostat set the FSV 3061 2 Zone 1 and 2 valve always keep open except DH...

Страница 49: ... ΔT 52 5 2 8 1 C Control factor 53 2 1 3 1 Heat Pump Variables for Space Heating FSV 4011 for DHW priority is set to 0 DHW Default as a default Space heating gets a priority by setting FSV 4011 1 but this is only valid when the outdoor temperature is lower than the specified temperature defined by FSV 4012 Cold weather compensation is applied when the space heating gets a priority FSV 4011 1 It is...

Страница 50: ...event cold draft because of chilled water can be controlled by adjusting FSV 4025 Under FSV 4025 of water outlet temperature backup heaterWill be turned on NOTE To use both heaters together at the same time please check the capacity of the power circuit breaker of your house before use External Backup Boilerfor Space Heating Field Option The FSV 4031 should be set to 1 Yes to use a backup boiler a...

Страница 51: ... C Room Temp forHeating 14 16 16 30 1 C Auto CoolingWL1 Temp 15 25 5 25 1 C Auto CoolingWL2 Temp 16 25 5 25 1 C Auto HeatingWL1 Temp 17 15 15 55 1 C Auto HeatingWL2 Temp 18 15 15 55 1 C Target Tank Temp 19 30 30 70 1 C DHWSaving Mode Temp Difference 21 5 0 40 1 C TDMVariable TDM product Only PriorityMax Operation Time 31 30 10 90 5 min NonPriorityMin OperationTime 32 5 3 60 1 min A2A DHWPriorty 33...

Страница 52: ...navailable while external contact is high If input is 1 Only Compressor Heat Pump is available If input is 2 Only Booster Heater BSH is available If input is 3 nothing is available Applying the control when powervoltage of input contact is high is default According to FSV 5043 it is available to adopt this logic in low condition exceptionally When applying to this logic SAMSUNG controller come to ...

Страница 53: ...ve movement of the motor in order to prevent it from getting jammed This product contains fluorinated greenhouse gases covered by the Kyoto Protocol Refrigerant type R 410A GWP 1 value 2088 GWP global warming potential Periodical inspections for refrigerant leaks may be required depending on European or local legislation Please contact your local dealer for more information Emergency heating Emerg...

Страница 54: ... the booster heater if the outdoor unit malfunctions Enabling the function Turn off the Control kit Dip S W 2 and then turn the power off and on Disabling the function Turn on the Control kit Dip S W 2 and then turn the power off and on Default operation Automatic hot water supply is performed at a set temperature of 50 C ...

Страница 55: ...or OPEN Wired remote controller temp sensor SHORT or OPEN Water Inlet temp sensor SHORT or OPEN PHE Outlet temp sensor SHORT or OPEN Water outlet Back up Heater temp sensor SHORT or OPEN Water TANK temp sensor SHORT or OPEN Mixing valve temp sensor SHORT or OPEN When FSV 4041 1 or 2 Water Outlet Back up Heater E903 PHE Outlet E902 EVA Outlet E123 Ref Out Wired remote controller temp sensor E653 Wa...

Страница 56: ...n Communication error between remote controller and the Hydro unit Tracking error between remote controller and the Hydro unit Memory EEPROM Read Write Error Wired remote Controller data error E601 E604 E654 MEMORY EEPROM Read Write Error Wired controller data error EEPROM ...

Страница 57: ... Starting In case of flow S W OFF in 15sec during water pump signal is ON After starting Flow S W ON error In case of flow S W ON in 10min during water pump signal is OFF E911 Water pump ON Flow S W off Water pump ON Flow S W off NOT enough water flow Waterflow 7LPM 090 12LPM 160 E912 Water pump OFF Flow S W on Waterflow 7LPM 090 12LPM 160 ...

Страница 58: ...03 Detection of OUTDOOR UNITcompressorfreezing During cooling operation OUTDOOR UNIT 404 Protection of OUTDOOR UNITwhen it is overload during SafetyStart Normal operation state OUTDOOR UNIT 407 Comp down due to high pressure OUTDOOR UNIT 416 Discharge of a compressoris overheated OUTDOOR UNIT 419 OUTDOOR UNITEEVoperation error OUTDOOR UNIT 425 Powersource line missing error onlyfor3 phase model OU...

Страница 59: ...ed Remote Controller 702 Errordue to closed EEVof indoorunit 1st detection Hydro unit Indoorunit 703 Errordue to opened EEVof indoorunit 1st detection Hydro unit Indoorunit 901 Waterinlet PHE temperature sensorerror open short OUTDOOR UNIT 902 Wateroutlet PHE temperature sensorerror open short OUTDOOR UNIT 903 Wateroutlet backup heater temperature sensorerror Hydro Unit 904 DHWtank temperature sen...

Страница 60: ...YDGH Weight Net kg 45 0 45 0 46 5 46 5 Dimensions Net mm 850 x 510 x 315 850 x 510 x 315 850 x 510 x 315 850 x 510 x 315 Indoor AE090MNYDEH AE160MNYDEH AE090MNYDGH AE160MNYDGH Weight Net kg 45 5 46 5 46 5 46 5 Dimensions Net mm 850 x 510 x 315 850 x 510 x 315 850 x 510 x 315 850 x 510 x 315 ...

Страница 61: ...61 English OTHERS Memo ...

Страница 62: ...80SAMSUNG 0680 726 786 0680PREMIUM 0680 773 648 www samsung com hu support AUSTRIA 0800 SAMSUNG 0800 7267864 OnlyforPremium HA 0800 366661 OnlyforDealers 0810 112233 www samsung com at support SWITZERLAND 0800 726 78 64 0800 SAMSUNG www samsung com ch support German www samsung com ch_fr support French CZECH 800 SAMSUNG 800 726786 www samsung com cz support SLOVAKIA 0800 SAMSUNG 0800 726 786 www s...

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Содержание AE090JNYDEH

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