Solving Common Problems
E-
18
Explanation/Solution
◆
Check for a power failure.
◆
Check that the power plug is plugged in tightly.
◆
Check that the power outlet is not of a poor quality.
◆
Check that the Filter box is closed properly.
Problem
The air cleaner does not
operate.
Before contacting the after-sales service, perform the following simple checks.
This may prevent you from making an unnecessary call and wasting your time and money.
◆
Check whether the Filter box was opened during operation.
Press the Power button if you wish to restart the air cleaner.
The air cleaner stops its
operation abruptly
◆
Make sure that the air cleaner is used in places that have
a high level of odor permeating contaminants in the air.
The air cleaner cannot fully function in an environment where the
level of contamination is too high.
◆
Check whether the source of the unpleasant odor is the unclean
filters in the Filter box.
Unpleasant odors can be
detected coming from the air
cleaner.
◆
Check whether the air cleaner is operating in the Sleep Mode.
In the Sleep Mode, the display automatically diminishes its
brightness to ensure a comfortable sleeping setting.
The Display Brightness is too
dim.
◆
Make sure that you have pressed the HEPA Replace button after
you have finished replacing the HEPA filter or pressed the
Well-being Replace button after you have finished replacing the
Deodorizing filters.
The HEPA and Well-being
Indicators stay on.
◆
Contact the service center.
The error code
is displayed.
◆
Check if you use a humidifier near the air cleaner.
- The steam from the humidifier may be attached to the Dust/Odor
sensor.
◆
Use the air cleaner away from the humidifier.
Orange light turns on on the
Contamination Level Indicator when
you use a humidifier and an air
cleaner at the same time.
◆
Close the air flow blade by using the Power button on the control
panel. Do not close the air flow blade with your hands.
The air flow blade does not close.
◆
Check that the air cleaner is in the Auto or Sleep Mode.
- In the Auto or Sleep Mode, the air cleaner automatically does not
move the air flow blade.
The air flow blade does not
move.
ACW341C IB_E_22911 2006.1.23 2:11 PM Page 18
