Sam4POS Operators Manual v2.33
Basic Operations
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EBT (Food Stamp) Transaction
When integrated EBT is utilized, tendering a sale using a Food Stamp Tender key set to Connect To EFT requires
entry of the PIN number.
1.
Register a normal transaction.
2.
Touch the
F/S TEND
key. At the register, the message
“WORKING”
displays:
3.
At the PIN-Pad the message displays:
SALE
$2.00 – OK?
4.
Press the
GREEN
button on the PIN-Pad keypad.
5.
Swipe the EBT card at the PIN-Pad. The PIN-Pad will display
“PLEASE WAIT”
, then
“DO NOT
REMOVE CARD”
, and then
“ENTER PIN & OK”
.
6.
At the PIN-Pad,
enter the 4-digit PIN
and press the
GREEN
button.
7.
The PIN-Pad will display
“PROCESSING”
.
8.
When the processing is complete, the
“APPROVED”
message will display.
9.
At the register, the receipt and card draft are printed.
Note:
EBT refunds/returns
are performed in the
Void Mode
, not as a MDSE RTRN operation.
EBT Cash Benefit
If the EBT card also has a cash benefit, a separate MISC TEND key must be setup with the EFT Key Type
selection set as Cash Benefit to be able to redeem the EBT Cash Benefit. The operation to redeem the Cash Benefit
portion of the EBT card is the same as the Food Stamp operation described above.
EBT Refund\Returns
Refunds & Returns to EBT must be performed in the
Void Mode
, not as a Merchandise Return operation. If the
station is an SAP-630, turn mode key to
VOID
. If the station is an SAP-6600 need to assign the Void Mode
function key to an MLU\FLU.
1.
Press the
VOID MODE
function key; Register the return\refund operation as described above in the EBT
(Food Stamp) Operation.
2.
Touch the
F/S TEND
key; The transaction amount will be returned to the customers EBT card.