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ChatFusion User’s Guide
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Warranty: Dedicated Devices
PRC-Saltillo warrants the ChatFusion device to be free from defect in
material and workmanship under normal use for the dedicated device
warranty period of three years from date of purchase.
Please contact the Saltillo Service department (1-800-382-8622, option
1) prior to making alterations to the ChatFusion device for mounting,
transportation, etc.
All warranty service should be arranged through PRC-Saltillo prior to
sending a system back. Please call the company at 1-800-382-8622,
Authorization number prior to sending the system to PRC-Saltillo.
If replacement is necessary, the replacement device may be a new or re-
conditioned device of equal value.
Note:
PRC-Saltillo considers bending of the unit, submerging it into
liquid of any kind, or any breaks and/or cracks in the LCD screen to be
misuse. However, will cover one such incident per warranty year.
Shipping address (USA customers):
PRC-Saltillo
Attn: (Insert RA # here)
1022 Heyl Road
Wooster, OH 44691
Non-USA customers: Contact your local distributor for repair details.