WEEE EXPLANATION
This marking indicates that this product should not be disposed with other
household wastes throughout the EU. To prevent possible harm to the
environment or human health from uncontrolled waste disposal, recycle it
responsibly to promote the sustainable reuse of material resources. To return your
used device, please use the return and collection systems or contact the retailer
where the product was purchased. They can take this product for environmental
safe recycling.
BATTERY DIRECTIVE
This symbol indicates that batteries must not be disposed of in the domestic
waste as they contain substances which can be damaging to the
environment and health. Please dispose of batteries in designated collection
points.
ELECTROMAGNETIC COMPATIBILITY
This product is intended for domestic use.
ADVICE TO THE USER
This product is a sensitive electronic instrument and as
such may temporarily be affected by Radio Transmitting Devices being used in
close proximity to it (such as Mobile Phones, Walkie Talkies, CB Radios, Radio
Model Controllers, and some Microwave Ovens, etc.) Additionally, extreme levels
of Electrostatic Interference may cause this product to temporarily malfunction. In
such case it may be necessary to remove and re-install the battery to re-establish
normal working. If the problem persists then contact your local agent.
15 YEAR GUARANTEE (UK & Ireland)
FKA Brands Ltd guarantees this product
from defect in material and workmanship for a period of 15 years from the date
of purchase, except as noted below. This FKA Brands Ltd product guarantee
does not cover damage caused by misuse or abuse; accident; the attachment of
any unauthorised accessory; alteration to the product; or any other conditions
whatsoever that are beyond the control of FKA Brands Ltd. This guarantee is
effective only if the product is purchased and operated in the UK / EU. A product
that requires modification or adaptation to enable it to operate in any country
other than the country for which it was designed, manufactured, approved
and / or authorised, or repair of products damaged by these modifications is
not covered under this guarantee. FKA Brands Ltd shall not be responsible for
any type of incidental, consequential or special damages. To obtain guarantee
service on your product, return the product post-paid to your local service
centre along with your dated sales receipt (as proof of purchase). Upon receipt,
FKA Brands Ltd will repair or replace, as appropriate, your product and return it
to you, post-paid. Guarantee is solely through Salter Service Centre. Service of
this product by anyone other than the Salter Service Centre voids the guarantee.
This guarantee does not affect your statutory rights. For your local Salter Service
Centre, go to
www.salterhousewares.co.uk/servicecentres
15 YEAR LIMITED WARRANTY (Australia & New Zealand)
We
or us means HoMedics Australia Pty Ltd ACN 31 103 985 717 and our contact
details are set out at the end of this warranty;
You
means the purchaser or the original end-user of the Goods. You may be a
domestic user or a professional user;
Supplier
means the authorised distributor or retailer of the Goods that sold you
the Goods in Australia and New Zealand; and
Goods
means the product or equipment which was accompanied by this warranty
and purchased in Australia and New Zealand.
For Australia:
Our Goods come with guarantees that cannot be excluded under the Australian
Consumer Law. You are entitled, subject to the provisions of the Australian
Consumer Law, to a replacement or refund for a major failure and for compensation
for any other reasonably foreseeable loss or damage. You are also entitled, subject
to the provisions of the Australian Consumer Law, to have the Goods repaired
or replaced if the goods fail to be of acceptable quality and the failure does not
amount to a major failure. This is not a complete statement of your legal rights
as a consumer.
For New Zealand:
Our Goods come with guarantees that cannot be excluded under the Consumer
Guarantees Act 1993. This guarantee applies in addition to the conditions and
guarantees implied by that legislation.
The Warranty
HoMedics sells its products with the intent that they are free of defects in
manufacture and workmanship under normal use and service. In the unlikely
event that your HoMedics product proves to be faulty within 15 years from the
date of purchase due to workmanship or materials only, we will replace it at
our own expense, subject to the terms and conditions of this guarantee. The
warranty period is limited to 3 months from the date of purchase for products used
commercially/professionally.
Terms and Conditions:
In addition to the rights and remedies that you have under the Australian Consumer
Law, Consumer Guarantees Act of New Zealand or any other applicable law and
without excluding such rights and remedies warranty against defects:
1. The Goods are designed to withstand the rigors of normal household use
and are manufactured to the highest standards using the highest quality
components. Whilst unlikely, if, during the first 15 Years (3 months commercial
use) from their date of purchase from the Supplier (Warranty Period), the Goods
prove defective by reason of improper workmanship or materials and none of
your statutory rights or remedies apply, we will replace the Goods, subject to the
terms and conditions of this warranty.
2. We do not have to replace the Goods under this Additional Warranty if the
Goods have been damaged due to misuse or abuse, accident, the attachment
of any unauthorized accessory, alteration to the product, improper installation,
unauthorised repairs or modifications, improper use of electrical/power supply,
loss of power, malfunction of damage of an operating part from failure to
provide manufacturer’s recommended maintenance, transportation damage,
theft, neglect, vandalism, environmental conditions or any other conditions
whatsoever that are beyond the control of HoMedics.
3. This Warranty does not extend to the purchase of used, repaired or second-hand
products or to products not imported or supplied by HoMedics Australia Pty Ltd,
including but not limited to those sold on offshore internet auction sites.
4. This Warranty extends only to consumers and does not extend to Suppliers.
5. Even when we do not have to replace the Goods, we may decide to do so anyway.
In some cases, we may decide to substitute the Goods with a similar alternative
product of our choosing. All such decisions are at our absolute discretion.
6. All such replaced or substituted Goods continue to receive the benefit of this
Additional Warranty for the time remaining on the original Warranty Period (or
three months, whichever is the longest).
7. This Additional Warranty does not cover items damaged by normal wear and
tear including but not limited to chips, scratches, abrasions, discolouration and
other minor defects, where the damage has negligible effect on the operation or
performance of the Goods.
8. This Additional Warranty is limited to replacement or substitution only. As far as
the law permits, we will not be liable for any loss or damage caused to property
or persons arising from any cause whatsoever and shall have no liability or any
incidental, consequential or special damages.
9. This warranty is only valid and enforceable in Australia and New Zealand.
Making a Claim:
In order to claim under this Warranty you must return the Goods to the Supplier
(place of purchase) for replacement. If this is not possible, please contact our
customer service department at the address below.
• All returned Goods must be accompanied by satisfactory proof of purchase
which clearly indicates the name and address of the Supplier, the date and
place of purchase and identifies product. It is best to provide an original, legible
and unmodified receipt of sales invoice.
• You must bear any expense for return of the Goods or otherwise associated with
making your claim under this Additional Warranty.
• This Additional Warranty does not cover items damaged by normal wear and
tear including but not limited to chips, scratches, abrasions, discolouration and
other minor defects, where the damage has negligible effect on the operation or
performance of the Goods.
Contact:
HoMedics Australia Pty Ltd, 14 Kingsley Close, Rowville,
VIC 3178 | (03) 8756 6500
Phoenix Distribution NZ Ltd, Unit 1/9 Orbit Drive, Albany, Auckland, New Zealand |
0632 (09) 475 0007
