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may be removed by disconnecting the power cord and gently pushing the shovel to
the rear of the cabinet and removing the ice chips, then restarting.
2. Please check if the water reservoir is flat when the ice shovel cannot remove the ice to
ice basket. If not, please push the ice shovel gently by finger, then press
Power
button
to restart.
The compressor
works abnormally
with a buzzing noise
Water shortage
indicator light is on
Indicator lights on
display are not on
The ice made is too
large and with pieces
sticking together.
The ice making
process was correct,
but no ice came out?
Machine stuck and
not working
1. Wrong ice size selected
2. Ice of previous cycles
left in the water tray
1. The compressor has no
refrigerant
2. Compressor damaged
3. Fan motor damaged
1. The water box is blocked
by ice.
2. The motor is stuck, or
the motor falls off, or the
motor is damaged
3. Micro switch damaged
1. Select small size
2. Take out the ice under the
standby state
Contact the place of purchase.
1. Take out the ice under
the ice shovel, plug in the
power again, and press
the Power button. After 3
minutes, the machine will
restart automatically.
2. Contact the place of
purchase.
The voltage is lower than
recommended
1. There is no water
2. The pump is full of air
Blown fuse/ No power
Stop the Ice maker and do
not restart until the voltage is
normal.
1. Add to some water until it
reaches MAX position
2. Press POWER button to
restart
Replace fuse / Turn power on
PROBLEM
POSSIBLE CAUSE
SUGGESTED SOLUTIONS
When the ice is full,
the machine does not
display the ice full icon
Ice full sensor damaged
1. Replace the ice full sensor
2. Contact the place of
purchase.
The machine has been
working, but the water
has been warming
Solenoid broke down
Replace the solenoid valve
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