Salicru UNINTERRUPTIBLE POWER SUPPLY ADVANCE series, Руководство пользователя, установка и запуск

Страница: 6 / 40

- 6 -
2.- QUALITY AND STANDARD GUARANTEING.
2.1.- Management declaration.
Our target is the client’s satisfaction, therefore this Management has decided to establish a Quality and Environmental policy,
by means of installation a Quality and Environmental Management System that becomes us capable to comply the require-
ments demanded by both the standards ISO 9001:2000 and ISO 14001:2004 and our Clients and concerned parts too.
Likewise, the SALICRU Management is committed with the development and improvement of the Quality and Environmental
Management System, through:
• The communication to all the company about the importance of satisfaction both in the client’s requirements and in the
legal and regulations.
• The Quality and Environmental Policy diffusion and the fixation of the Quality and Environment targets.
• To carry out revisions by the Management.
• To provide the needed resources.
Management agent
The Management has designated as management agent the person in charge about the Quality and Environment depart-
ment, who with independence of other responsibilities, has the responsibility and authority: to assure that the processes of
the quality and environmental management system are established and maintained; to inform to the Management about the
operating of the quality and environmental management system, including the necessities for the improvement; and to
promote the knowledge of the client’s requirements and environmental requirements at all levels of the organization.
In the next PROCESS MAP is represented the interaction among all the processes of the Quality and Environmental System
of
SALICRU :
PROCESO FORMACION
CLIENTES
CLIENTES:
- PRODUCTO
- SERVICIO
PROCESO COMERCIAL PROCESO FABRICACION
PROCESO LOGISTICA INTERNA
PROCESO MANTENIMIENTO
PROCESO MEJORA CONTINUA / REVISION DIRECCION
PROCESO GESTION CALIDAD
PROCESO GESTION
MEDIOAMBIENTE
PROCESO R & D PROCESO OFICINA TECNICA
CONTINUOUS IMPROVEMENT PROCEDURE /
MANAGEMENT REVISION
QUALITY MANAGEMENT
PROCESS
ENVIRO NME NT
MANAGEMENT PROCESS
CLIENTS:
- PRODUCT
- SERVICE
TECHNICAL OFFICE
PROCESS
PRODUCTION
PROCESS
R&D
PROCESS
COMMERCIAL
PROCESS
CLIENTS
INTERNAL LOGISTIC PROCESS
MAINTENANCE PROCESS
TRAINING PROCESS