Troubleshooting
Prompt Tone
Solution
Error 1: Oh dear! I cannot find the dust collector
Cleaning is triggered when the dust box is take out
Error 2: Please check if the radar on top has been covered or blocked
Error 3: Please place me in a new location and try again
Error 4: Please scrub the cliff sensor, and restart me from a new
location
Error 5: Please scrub the front sensor, and restart me from a new location
Error 6: Please scrub the right-hand sensor, and restart me from a new
location
Error 7: Please scrub the radar housing on top, and restart me from a new
location
Error 8: Please check if the bumper has been blocked in some way
Error 9: Master, please clean the dust container and filter
Error 10: Dust container has been removed, please clean the container
and filter
Error 11: I'm stuck, please help me!
The top radar is covered or placed in an open area (there is not obstacle
within an area of 6×6m2)
Pick the robot up or hang it in the air
The cliff sensor is covered or placed at height
The infrared avoidance sensor is dirty or covered
The wall sensor is dirty or covered
The radar avoidance sensor is dirty or covered
The edge or collision sensor is stuck
The dust box is full or the filter screen needs to be replaced
After error 9 is issued, user takes out the duct chamber and error 10 is triggered
The robot is stuck
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